12.0

Table Of Contents
Dragon 12 Installation and User Guide
Is your browser extension or plug-in enabled?
Your Dragon installation includes extension and/or plug-in and files that Web
browsers use to provide you with Rich Internet Application support. If you are
having trouble, make sure the RIAplug-in or extension is enabled for the
browser you are using. Typically, you can do this from a Tools or Options menu.
After enabling RIA, restart your browser. For details, see Enabling Web
application support.
Be careful when you upgrade!
When you upgrade Firefox, make sure you choose to keep the Dragon RIA
extension active when prompted, or Firefox will automatically disable it. If this
happens, you can re-enable it.
If you were running Internet Explorer 8 when you installed Dragon and you
upgrade to Internet Explorer 9, you need to install the RIA plug-in and
extension files. To do so, go to your original Dragon installation file (typically
this is located on a DVD) and launch setup.exe. When you see the installation
wizard, select the Repair option and click Next.
Could there be an issue with the site?
Changes a site makes to its layout or functionality can cause compatibility
problems for Dragon. We make every effort to keep up with these changes, but
if you encounter difficulties, please contact Dragon NaturallySpeaking Support.
Are you using a different language?
To use Rich Internet Application (RIA) support, you must set the language of
the Web application to the same language as your the user profile. If your
profile is set up in English, you must have your Web application (Hotmail or
Gmail) set up in English. RIA does not require that your Web browser be in the
same language as your profile, but it must be if you want to use other Web
browser commands.
If you want to work in a different language, you can create another user profile
with that language and load it into Dragon when you need it.
Is the Dictation Box behaving in an unexpected way?
Sometimes the Dictation Box misunderstands the context of what you're
working on and it displays text you didn't dictate, and that you can't edit. This
can happen when the focus of the application you're using is on a field you can't
edit and:
n you intentionally open the Dictation Box, or
n you speak into your microphone, prompting the Dictation box to open
automatically
For example, if you have your e-mail application open with an item in your
message list selected, the Dictation Box may display the header text of that
message.
If this happens, just go to the Dictation Box and say or click "Cancel" to close it.
157