11.0

Dragon Administrator Guide version 11
Testing and troubleshooting an HTTP
connection
Once you have supplied all the necessary information needed to connect to your HTTP server,
press the Test Connection button. The Test Connection button tests the connection to your
HTTP server based on the information you supplied in the Roaming User Network Location and
HTTP Settings dialog boxes.
Troubleshooting test connections
The table below lists the possible messages you might receive after pressing the Test Con-
nection button.
Message Solution
Connection test successful!
n None—test successful.
Could not connect to the
network location.
n Check spelling and syntax of the HTTP address in the HTTP Settings
dialog.
n Check your local network for problems.
Could not copy a file to the
network location
n Check create and write privileges on the server
n WebDav Server not installed or active. For more information, see
Configuring Internet Information Services and WebDAV for HTTP
Roaming.
Could not create a directory
on the network location
n Check the create directory privileges on the server for the Master
Roaming directory.
n Check the privileges for creating sub-directories under the Master
Roaming directory.
Could not delete a file from
the network location
n Check permissions on the Master Roaming directory. The user must
have read, write, and modify privileges
n Check that privileges are inherited in the sub-directories.
Could not delete a directory
from the network location
n Check permissions on the Master Roaming directory. The user must
have read, write, and modify privileges
n Check that privileges are inherited in the sub-directories.
Could not copy files into a
directory created on the net-
work location
n Check permissions on the Master Roaming directory. The user must
have read, write, and modify privileges.
n Check for authentication time-out on your server.
n Check your local network for problems.
Could not list the contents
of a directory created on the
network location
n Check permissions on the Master Roaming directory. The user must
have read, write, and modify privileges
n Check that privileges are inherited in the sub-directories.
Contents of newly created
directory TempDir were
incorrect
n Caused by an incomplete directory listing. Try again. If the problem
persists, check the condition of your network.
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