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CLEANING & MAINTENANCE (CONTINUED)
d. Weak acid and weak alkaline washing supplies can be used for
cleaning.
e. The evaporation mat absorbs a large amount of water, which will
reduce the stiffness of the lter. After drying it, the stiffness will
resume to 85% or above of the normal value.
STORAGE
• Turn off and unplug the unit before storing it.
• Carefully clean the unit. Make sure all parts are clean and dry prior to
storing the product.
• Do not leave water in the tank, this may result in mineral deposits and
promote the growth of mold or other microorganisms.
• Store the humidier in a cool and dry location. Keep away from direct
sunlight.
TROUBLESHOOTING
If you are having problems with your humidifier, see if one of the solutions
below can resolve the problem before contacting the manufacturer.
Problem Solution
Humidier does not work
Check that the unit is properly plugged in and the
electrical outlet is working.
Check that the water tank is lled with water.
Check that the top housing and lter are installed
correctly.
Air humidity does not
change
Check that the lter is clean. Please clean the
lter if it is heavily soiled.
Check that the room where the humidier is in use
is not excessively ventilated. Close the doors and
windows.
Check if the size of your room corresponds to the
recommended size for this product.
If your problem is not resolved by the solutions listed above, contact
Pure Enrichment for assistance by emailing [e-mail].
WARRANTY
MistAire Eva comes with an industry-leading 5 Year Warranty that begins on
the date of purchase.
The warranty applies to the humidier and necessary parts and labor relating
thereto. The warranty does not apply to damage resulting from failure to follow
the operating instructions, accidents, abuse, alterations, or disassembly by
unauthorized individuals.
PRODUCT REGISTRATION
To ensure your full warranty and to receive product updates and streamlined
customer support, remember to register your product at:
pureenrichment.com/productregistration
ARE YOU 100% SATISFIED?
If you have product questions or concerns, don’t hesitate to contact us directly
at:
Email: [e-mail]
Phone: [phone]
(Available Monday-Friday, 8am-5pm PST)
Pure Enrichment has an award-winning warranty, exchange, and customer
service program that guarantees hassle-free solutions to any issue you might
have within 24 hours!
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