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• Turn off and unplug the humidifier before storing it.
• Carefully clean the humidifier. Make sure all parts are clean and dry
prior to storing the product.
• Do not leave water in the tank. Water left in the humidifier may result in
mineral deposits and promote the growth of mold or other
microorganisms.
• Store the humidifier in a cool and dry location. Keep away from direct
sunlight.
If your problem is not resolved by the solutions listed above, contact Pure
Enrichment for assistance by emailing help@pureenrichment.com.
STORAGE
TROUBLESHOOTING
Problem
Solution
Humidifier has power
and is not working
Water tank is empty - Refill the water tank.
Water tank is empty - Refill the water tank.
Water tank is positioned incorrectly - Replace
the water tank until a beep is heard, and the
water goes into the tank base.
No mist or a small
amount of mist
Steam has a bad
aroma
Blue light is flickering
Ultrasonic disc is dirty - Clean the ultrasonic
disc with a soft cloth.
Air inlet is blocked - Place the unit on a flat,
hard surface to allow air to flow freely.
Dirty water/humidifier - Clean the humidifier
completely and refill with clean water.
Water tank is empty - Refill the water tank.
Water tank is overfilled - Empty the water
tank and refill below the top of the water
level window on the side of the humidifier.