Manual

ManualsBrandsNova-Tech ManualsScalesIHS 2a

8.0 TROUBLESHOOTING

8.1 ERRORMESSAGES

Ifanerrormessageisshown, repeatthestepthatcausedthemessage.Iftheerror

messageisstillshownthencontactyourdealerforsupport.

ERROR

CODE

DESCRIPTION POSSIBLECAUSES



SOLUTIONS

Err 4

InitialZeroisgreater

thanallowed(4%of

maximumcapacity)

whenpoweristurned

onorwhenthe[Tare]

keyispressed.

Weightonthepanwhen

turningon.Excessiveweighton

thepanwhenzeroingthe

balance.

Impropercalibrationofthe

balance.

Damagedloadcell.

DamagedElectronics.

Removethetransitscrew

makesurethepanisfitted

correctly.

Makesurethecalibration

weightisinitsoffposition.

Removeanyweightfrom

thestainlesssteelpan.

Tryrecalibrating.

Err 5

KeyboardError. Improperoperationofthe

balance.

Turnthebalanceoffand

backonagain.

Err 6

A/Dcountisnot

correctwhenturning

thescaleon.

Loadcelldamaged.

Electronicsdamaged.

Removeanyweightfrom

thestainlesssteelpanand

turnthebalanceoffand

backonagain.Try

calibratingthebalance.

Err 9

A/Dcountisnot

stablewhenturning

thescaleon.

Loadcelldamage.

Somethingtouchingthepan.

Air movement, vibration or

instability.

Theremaybemovement,

vibrationordirtonscale

duringturningon.Make

surethereisnothing

touchingthepan.Make

suretheinternalweightis

intheoffposition.Make

surethebalanceislevel.

Tryrecalibrating.

LowBatteryindicator. Internalbatterymaybeflat. Chargethebatteryor

replaceinternal

rechargeablebattery.

Unstable–balance

cannotgetastable

reading.

Possibledamagetothe

mechanics/Loadcell.

Makesurethebalanceis

onaflatsurfaceandaway

fromvibration.Makesure

thecalibrationweightisin

itsoffposition.

RedLight

onfront

panel

LowBatteryindicator. Internalbatterymaybeflat. Chargethebatteryor

replaceinternal

rechargeablebattery.

 NoPowerwhen

turningon.

Internalbatterymaybeflat. Chargethebatteryor

replaceinternal

rechargeablebattery.