Product Data Sheet / Brochure

Data sheet | Analytics and Proactive Management
Features and specifications
1
Description
Standard
plan
Enhanced
plan
Premium
plan
DaaS for
Apple plan
CUSTOMER-ACCESSIBLE FEATURES
Bulk device enrollment3
Enable large-scale enrollment of devices and users; automated processes enable
devices to be associated with the user’s account.
Inventory and health monitoring4
Device and application inventory as well as monitoring device health, including
CPU utilization, crashes, and blue screen errors.
Dashboard with analytics and reports
Detailed device and software inventory, system health, and proactive
incident notifications.
Security monitoring, incidents
Monitoring and alerts for devices that are non-compliant with company security
standards, including encryption, firewall, and antivirus.
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End-user self-help
Easy access to Windows system repair and diagnostic utilities for commonly encountered
problems, plus the ability to request remote assistance from the same interface.
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PROVIDED BY HP SERVICE EXPERTS
Monitoring and management by HP Service Experts
An experienced service professional does the monitoring and proactive
management for you.
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Predictive analytics
HP Service Experts use cutting-edge analytics to identify systems at risk for disk, battery,
or full-system thermal failure so action can be taken before a problem occurs.
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Device HW
inventory only
Device find/lock/wipe
HP Service Experts can attempt to find a lost or stolen device on a map, and lock or
wipe it remotely, keeping data secure.5
,
6
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Security configuration settings
HP Service Experts implement security policy settings and enforce them
to ensure compliance.
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Automatic parts replacement7
HP will inform you and automatically initiate the replacement process for batteries or hard
drives to ensure your fleet runs smoothly.
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Windows OS patch management
HP Service Experts can configure Windows Update settings on PC devices.
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Device encryption settings
HP Service Experts can enforce encryption policy on managed devices.
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Application deployment
HP Service Experts will deploy curated catalogs of applications to managed devices.
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Windows information protection
HP Service Experts will enforce encryption policies for sensitive company documents on
client devices.
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Windows password recovery
HP Service Experts will reset a forgotten local machine user account password on
Windows notebooks, PCs, and tablets.
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Application whitelisting and blacklisting
HP Service Experts implement policies to control which apps are enabled
on managed devices.
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Remote assistance
HP Service Experts can remotely connect to and troubleshoot Windows devices for you.
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Wi-Fi provisioning
HP Service Experts will grant and revoke access to a wireless network for managed
devices without exposing credentials to users.
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