User Manual

Link speed and duplex settings ............................................................................................................................................... 53
Printer security features .................................................................................................................................................................... 54
Introduction................................................................................................................................................................................. 54
Assign or change the system password using the Embedded Web Server ..................................................................... 54
Energy-conservation settings........................................................................................................................................................... 55
Introduction................................................................................................................................................................................. 55
Print with EconoMode ............................................................................................................................................................... 55
Set the Sleep Delay (Min.) setting............................................................................................................................................ 56
Set the Shutdown after Sleep (Hr.) setting............................................................................................................................ 56
Set the Disable Shutdown setting........................................................................................................................................... 56
HPWebJetadmin................................................................................................................................................................................ 57
Update the rmware........................................................................................................................................................................... 57
Method one: Update the rmware using the control panel ................................................................................................ 57
Method two: Update the rmware using the HP Printer Update utility............................................................................. 57
6Solve problems......................................................................................................................................................................................... 59
Customer support............................................................................................................................................................................... 59
Restore the factory-set defaults ...................................................................................................................................................... 59
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel.............................................. 60
Change the “Very Low” settings .............................................................................................................................................. 60
Order supplies............................................................................................................................................................................. 61
Printer does not pick up paper or misfeeds.................................................................................................................................... 61
Introduction................................................................................................................................................................................. 61
The printer does not pick up paper ......................................................................................................................................... 61
The printer picks up multiple sheets of paper....................................................................................................................... 63
Clear paper jams.................................................................................................................................................................................. 65
Experiencing frequent or recurring paper jams? .................................................................................................................. 66
Paper jam locations ................................................................................................................................................................... 66
13.02 jam error tray 1............................................................................................................................................................... 67
13.03 jam error tray 2............................................................................................................................................................... 72
13.04 jam error tray 3............................................................................................................................................................... 78
13.08, 13.09 jam error in the toner cartridge or fuser area ............................................................................................... 82
13.10, 13.11, 13.13 jam error in the output bin................................................................................................................... 86
13.14, 13.15 jam error in the duplexer .................................................................................................................................. 88
Resolving print quality problems...................................................................................................................................................... 91
Introduction................................................................................................................................................................................. 91
Troubleshoot print quality........................................................................................................................................................ 92
Troubleshoot image defects .................................................................................................................................................... 98
Solve wired network problems .......................................................................................................................................................105
Introduction...............................................................................................................................................................................105
Poor physical connection........................................................................................................................................................105
The computer is unable to communicate with the printer................................................................................................105
The printer is using incorrect link and duplex settings for the network .........................................................................106
New software programs might be causing compatibility problems................................................................................106
The computer or workstation might be set up incorrectly................................................................................................106
The printer is disabled, or other network settings are incorrect......................................................................................106
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