User Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Solve problems
- Customer support
- Restore the factory-set defaults
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Resolving print quality problems
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Service and support
- HP limited warranty statement
- HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
- Long life consumable and maintenance kit limited warranty statement
- HP policy on non-HP supplies
- HP anticounterfeit Web site
- Data stored on the toner cartridge
- End User License Agreement
- Customer self-repair warranty service
- Customer support
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Paper
- Material restrictions
- Battery information
- Disposal of waste equipment by users (EU, UK, and India)
- Electronic hardware recycling
- Brazil hardware recycling information
- WEEE (Turkey)
- Chemical substances
- Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements
- SEPA Ecolabel User Information (China)
- The regulation of the implementation on China energy label for printer, fax, and copier
- Restriction on Hazardous Substances statement (India)
- Substances Table (China)
- Material Safety Data Sheet (MSDS)
- EPEAT
- Substances Table (Taiwan)
- For more information
- Regulatory information
- Regulatory statements
- Regulatory model identification numbers
- European Union & United Kingdom Regulatory Notice
- FCC regulations
- Canada - Industry Canada ICES-003 Compliance Statement
- VCCI statement (Japan)
- Power cord instructions
- Power cord statement (Japan)
- Laser safety
- Laser statement for Finland
- Nordic Statements (Denmark, Finland, Norway, Sweden)
- GS statement (Germany)
- Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)
- Taiwan BSMI USB Port (Walk-up) statement
- Product stability
- Wireless statements
- European regulatory notice
- Belarus
- FCC compliance statement—United States
- Australia statement
- Brazil: (Portuguese)
- Canadian statements
- Products with 5 GHz Operation Industry of Canada
- Exposure to Radio Frequency Radiation (Canada)
- European Regulatory Notice
- China CMIIT Wireless Statement
- Notice for use in Japan
- Notice for use in Russia
- Mexico statement
- Taiwan statement
- Taiwan NCC statement
- Korean statement
- Thailand Wireless Statement
- RFID/NFC Statement
- Regulatory statements
- Index
c. If the numbers are not the same, the devices are not connecting to the same network. Recongure the
wireless setup for the printer.
Perform a wireless network diagnostic test
From the printer control panel, you can run a diagnostic test that provides information about the wireless
network settings.
1. From the printer control panel, press the OK button to display the Home screen.
2. Use the arrow buttons and the OK to navigate to and open the following menus:
a. Setup
b. Network Setup
c. Wireless Setting
d. Print Wireless Test Report
The printer prints a test page that shows test results.
Reduce interference on a wireless network
The following tips can reduce interference in a wireless network:
● Keep the wireless devices away from large metal objects, such as ling cabinets, and other electromagnetic
devices, such as microwaves and cordless telephones. These objects can disrupt radio signals.
● Keep the wireless devices away from large masonry structures and other building structures. These objects
can absorb radio waves and lower signal strength.
● Position the wireless router in a central location in line of sight with the wireless printers on the network.
Perform a wireless network diagnostic test 109