User Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Solve problems
- Customer support
- Restore the factory-set defaults
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Resolving print quality problems
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Service and support
- HP limited warranty statement
- HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
- Long life consumable and maintenance kit limited warranty statement
- HP policy on non-HP supplies
- HP anticounterfeit Web site
- Data stored on the toner cartridge
- End User License Agreement
- Customer self-repair warranty service
- Customer support
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Paper
- Material restrictions
- Battery information
- Disposal of waste equipment by users (EU, UK, and India)
- Electronic hardware recycling
- Brazil hardware recycling information
- WEEE (Turkey)
- Chemical substances
- Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements
- SEPA Ecolabel User Information (China)
- The regulation of the implementation on China energy label for printer, fax, and copier
- Restriction on Hazardous Substances statement (India)
- Substances Table (China)
- Material Safety Data Sheet (MSDS)
- EPEAT
- Substances Table (Taiwan)
- For more information
- Regulatory information
- Regulatory statements
- Regulatory model identification numbers
- European Union & United Kingdom Regulatory Notice
- FCC regulations
- Canada - Industry Canada ICES-003 Compliance Statement
- VCCI statement (Japan)
- Power cord instructions
- Power cord statement (Japan)
- Laser safety
- Laser statement for Finland
- Nordic Statements (Denmark, Finland, Norway, Sweden)
- GS statement (Germany)
- Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)
- Taiwan BSMI USB Port (Walk-up) statement
- Product stability
- Wireless statements
- European regulatory notice
- Belarus
- FCC compliance statement—United States
- Australia statement
- Brazil: (Portuguese)
- Canadian statements
- Products with 5 GHz Operation Industry of Canada
- Exposure to Radio Frequency Radiation (Canada)
- European Regulatory Notice
- China CMIIT Wireless Statement
- Notice for use in Japan
- Notice for use in Russia
- Mexico statement
- Taiwan statement
- Taiwan NCC statement
- Korean statement
- Thailand Wireless Statement
- RFID/NFC Statement
- Regulatory statements
- Index
Table 1-3 Connectivity specications (continued)
Connectivity features 4001ne
4002ne
4001dne
4002dne
4001dwe
4002dwe
Wi-Fi Direct for printing from
mobile devices
Not available Not available
Table 1-4 Print specications
Print features 4001ne
4002ne
4001dne
4002dne
4001dwe
4002dwe
Prints 40 pages per minute
(ppm) on A4 and 42 ppm on
letter-size paper
Job storage and private printing
Table 1-5 Control-panel display specications
Control-panel display features 4001ne
4002ne
4001dne
4002dne
4001dwe
4002dwe
2-line backlit control panel
512 MB base memory
Supported operating systems
The following information applies to the printer-specic Windows and HP print drivers for macOS and to the
software installer.
Windows and macOS: Windows and Mac computers and Android and Apple mobile devices are supported with
this printer.
1. Go to support.hp.com.
2. Enter the printer name to get the printer drivers, create an HP account, register the printer, and connect.
Linux: For information and print drivers for Linux, go to developers.hp.com/hp-linux-imaging-and-printing.
UNIX: For information and print drivers for UNIX, go to www.hp.com/go/unixmodelscripts.
Citrix Ready Kit Certication - Up to Citrix Server 7.18: For more information, go to citrixready.citrix.com
Table 1-6
Supported operating systems and print drivers
Operating system Print driver installed (from the software on the web)
Windows10, 32-bit and 64-bit The HP PCL-6 printer-specic print driver is installed for this operating system as part of the
software installation.
Citrix Server 6.5 The HP PCL 6 printer-specic print driver is available for download from the printer support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Supported operating systems 7