Product Manual

Limited Warranty
22 | P a g e
Any Questions, Comments, Problems, or Parts Orders
Call NorthStar Product Support 1-800-270-0810
Dear Valued Customer:
The NorthStar ProSHOT Product you just purchased is built with the finest material and craftsmanship. Use this
product properly and enjoy the benefits from its high performance. By purchasing a NorthStar ProSHOT product, you
show a desire for quality and durability. Like all mechanical equipment this unit requires a due amount of care. Treat
this unit like the high-quality piece of machinery it is. Neglect and improper handling may impair its performance.
Please thoroughly read the instructions and understand the operation before using your product. Always contact
NorthStar ProSHOT Product Support at 1-800-969-7073 prior to having any service or warranty work performed, as
some services performed by parties other than NorthStar ProSHOT approved service centers may void this warranty.
This warranty is in lieu of any other warranty expressed or implied and NorthStar ProSHOT assumes no other
responsibility or liability outside that expressed within this warranty.
Limited Warranty
NorthStar ProSHOT shall warranty any piece of equipment manufactured, or parts of equipment manufactured, to be
free from defects in material or workmanship for a period of:
Item
Commercial/Consumer
Warranty
Details
Structural
Steel
Components
8 years
from date of purchase
NorthStar ProSHOT shall warranty structural steel components from failure for a
period of 8 years from the date of purchase by user. Structural steel parts
include but are not limited to, roll cage, chassis, fenders, bumper, tongue, and
tank platform.
NorthStar
ProSHOT
2 years
from date of purchase
The Balance of the machine less the other specific warranties mentioned.
Normal
Wear Items
90 days
from date of purchase
In addition to the normal warranty, NorthStar ProSHOT shall warrant any normal
wear item from defects in material or workmanship for a period of 90 days from
the date of purchase by user. Normal wear items include, but are not limited to,
fittings, hoses, filter elements, tires, and brakes
“Consumer use” means personal residential household use by a consumer. “Commercial use” means all other uses,
including use for commercial, income producing or rental purposes or when purchased by a business.
This warranty applies to the original purchaser of the equipment (verification of purchase, in the form of a receipt, is
the responsibility of the buyer), is non-transferable, and covers parts and labor. Parts will be replaced or repaired at
no charge, except when the equipment has failed due to lack of proper maintenance. If a part is no longer available,
the part may be replaced with a similar part of equal function. Any misuse, abuse, alteration or improper installation
or operations will void warranty. Determining whether a part is to be replaced or repaired is the sole decision of
NorthStar ProSHOT. NorthStar ProSHOT will not provide for replacement of complete products due to defective
parts. Any costs incurred due to replacement or repair of items outside of a NorthStar ProSHOT approved facility is
the responsibility of the buyer and not covered under warranty. Transportation costs to and from service center is the
responsibility of the customer.
This warranty specifically excludes the following; failure of parts due to damage caused by accident, fire, flood,
windstorm, acts of God, applications not approved by NorthStar ProSHOT in writing, corrosion caused by chemicals,
use of replacement parts which do not conform to manufacturer’s specifications, damage related to the use of
biodiesel fuel, damage to accessory parts such as starting batteries, damage related to rodent and/or insect
infestation, Damage caused by freezing and damage caused by vandalism. Additional exclusions: loss of running
time, inconvenience, loss of income, or loss of use, including any implied warranty of merchantability of fitness for a
specific use. Also, Outdoor Power Equipment needs periodic parts and service to perform well, and this warranty
does not cover instances when normal use has exhausted the life of a component or the engine.
This warranty does not cover any personal injury or damage to surrounding property caused by failure of any part.
Repair or replacement of parts does not extend the warranty period.