Title page Nortel Communication Server 1000 IP Phone 1140E Call Center User Guide
Revision history Revision history April 2008 May 2007 February 2006 January 2006 November 2005 3
Revision history 4
Contents Contents 5
Contents 6
About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Figure 1: Self-labeled line/programmable feature keys and context-sensitive soft keys Basic features 7
About the Nortel IP Phone 1140E 8
About the Nortel IP Phone 1140E Figure 2: IP Phone 1140E 9
About the Nortel IP Phone 1140E Telephone controls 10
About the Nortel IP Phone 1140E 11
About the Nortel IP Phone 1140E 12
About the Nortel IP Phone 1140E 13
About the Nortel IP Phone 1140E 14
About the Nortel IP Phone 1140E 15
About the Nortel IP Phone 1140E Telephone display Figure 3: IP Phone 1140E LCD display screen 16
Agent and supervisor features Agent and supervisor features Logging in without Agent ID (for basic ACD) Logging in with Agent ID (for Basic ACD or Contact Center Manager) 17
