User's Manual

Chapter 24 Feature configuration: Answering calls 197
BCM 4.0 Device Configuration Guide
To answer the call, lift the handset, use handsfree or headset, and press the button beside the
indicator. The call is transferred to your telephone, freeing up the line on the originating telephone.
Configuring privacy
To maintain your privacy, or if you do not want to be disturbed, you can choose not to answer a
call, or you can use one of the features described below.
If you choose not to answer the call, the Delayed ring transfer setting determines how many rings
occur before the call is transferred to the prime telephone. (Configuration > Telephony > Global
Settings > Feature Settings).
Refer to the following methods to configure privacy:
• “Do Not Disturb”
• “DND on Busy”
• “Turn Privacy on or off” on page 198
• “Intrusion controls” on page 200
Do Not Disturb
Forward your calls to a designated prime telephone, when there is no other telephone assigned
with the line. An internal caller receives a display indicating that the telephone has Do Not Disturb
active. They can either call back, or use the Priority call feature to override the feature.
DND on Busy
When you are busy on a call and a second call comes in, your telephone alerts you to the second
call with a light ring. If you find this second-call ring disruptive, assign Do Not Disturb (DND) on
Busy to prevent a second call.
If this feature is active, the line indicator for an external incoming call flashes, but your telephone
does not ring.
• Internal and private network callers hear a busy tone instead of ringing when you are on the
telephone.
Note: The Answer DN also can be used as an autodial button to the
assigned telephone. The indicator beside the Answer DN button must be
idle to enable this feature.
Note: If call logging is enabled for the telephone, then calls received
through Answer DN are logged at the receiving telephone that answers
the call.