User guide

154 Chapter 14 Cordless telephones and features
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Supported features
Table 14 shows the call features that the NetVision handsets can use. Refer to the NetVision
Telephone Feature User Card for details about how to activate each feature.
Refer to the
IP Telephony Configuration Guide for information about changing the available features on the
feature menu.
Table 14 Supported features for NetVision handsets
Feature Description
Call Center Agent Login Login and receive calls as a Call Center agent.
Call Center Agent make Busy Temporarily stop receiving calls from the Call Center system
Answer Buttons (Twinning) Monitor calls on another telephone.
Basic Call Make and receive calls
Call Forward Send calls to another telephone in your system.
Hunt Group calls override all Call Forward features. A Hunt Group
extension can be a Call Forward destination.
Call Forward - Cancel Cancel the Call Forward feature, where calls are automatically sent to
another telephone in the system.
Call Information The display shows the name or extension of an internal caller. If your
system is equipped to receive CLASS information (Caller ID), the
external call information appears on the display.
Call Park Park a call.
Call Park Retrieve Retrieve a parked call.
Call Pickup - Directed Answer any ringing telephone.
Call Pickup - Group Answer a call ringing on another set within the same pickup group.
Class of Service (COS) Change the dialing restrictions on a line or telephone, or gain external
access to your system. Dialing filters determine which numbers are
restricted or overridden by the caller.
Conference Create a three-way call.
DN Query Query the directory number of the telephone.
Do Not Disturb Prevent calls from ringing at the telephone.
Host System Signaling Use link and pause.
Hunt Group Member Allows access to a group of telephones by entering a single extension
number.
Language selection Choose the language for the feature prompts generated by the Business
Communications Manager. Local handset administration and local
status messages are English-only.
Last number redial Redial the last external number you dialed.
Line Pool Access Access a system line pool.
Message Reply Call the person who sent a message, or your message center, while you
are viewing the message.
Message Review Review messages from different telephones, including your message
center.
Message Send Leave a message on the display of another telephone in your system.
Msg Waiting Prompt Text Prompt indicating a waiting msg.