User's Manual

92 Index
P0990474 03
K
KSU, compatible Norstar 18
L
LAN, requirement for 22
Language Configuration Utility 47
Languages, changing 47
LEDs 27
error messages 68
Log files 57
M
Mailbox Keycode 40, 42
Mailbox, resetting password 51
Memory buttons 83
Programming 83
Meridian 1
ACD Queue 30
compatible version 18
configuring for CallPilot 30
resetting system manager’s password 49
Message storage, upgrading 60
Modem Access 71
Modem, resetting access password 52
N
Next-hop router 40, 41
Norstar directory numbers 83
Norstar Remote Utilities 64
Norstar telephone systems 18
Note symbol 16
Number of rings 42
O
Opening the CallPilot 24
Operator, resetting password 50
Option 11C, Meridian PBX 18
Outdial Method 40, 42
P
Package check list 21
Passwords
resetting 49
resetting administrator’s 49
resetting mailbox 51
resetting modem access 52
resetting operator’s 50
resetting the Call Center administrator 51
PBX, compatible Meridian 1 18
PCMCIA slots 19
Pinouts
Ethernet crossover cable 38
serial port 36
TCM ports 24
Port A pinout 24
Port B pinout 24
Ports
connecting to 24
location 19
TCM pinouts 24
Power connector, location 19
Power requirements 20
Power-on diagnostics failure 65
Primary DNS 39, 41
Primary Language 40, 41
Primary UI Style 41
Publications, related 12
Q
Quick Install Wizard, running 39
R
Requirements
CallPilot Manager 34
communications parameters 36
computer 34
terminal 35
Restore, CallPilot information 55
Router, next-hop 40, 41
RS-232 terminal 63
Cannot communicate 63
S
Secondary DNS 39, 41
Serial cable 35
Serial port
location 19
pinout 36
Skillsets, maximum 17