User's Manual

Chapter 10 Troubleshooting 67
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
CallPilot 150 does not reboot following **STARTUP
Following a **STARTUP of the KSU you must manually reboot and reset CallPilot 150. For
information about resetting CallPilot, refer to the CallPilot Manager Set Up and Operation Guide
or the CallPilot Telephone Administration Guide.
3. Enter
<the Installer password>
The default password is Ç؈ÏÈÌ
(¤flfl‹››). For more information about the Installer
password, refer to the Norstar Installer Guide that came with
your KSU.
Access denied appears if you cannot use external feature
inquiry from your telephone.
In use: appears if someone else is using external feature
inquiry, or an external feature is requesting an external
feature access code.
4. Press Fi r s t
.
The first feature code appears.
5. Press TEST
.
Note: 9XX is the Feature Code and xxxxxxxx is a number
assigned to the Feature Code.
6. Press REMOVE
to remove the unused code.
Note: If F9XX: Active appears, the code is still being used by
a Norstar peripheral. Press OK
.
7. Press NEXT
to show the next Feature Code.
8. Repeat steps 5 to 7 until you have tested all of the Feature
Codes.
Note: If None Registered appears, all of the Feature Codes
have been tested and removed. The External Feature Inquiry
utility exits.
9. Press ® to exit external feature inquiry.
10. Plug the power back into the CallPilot 150.
Note: Do not use this procedure if you are troubleshooting a CallPilot Mini. The CallPilot
Mini does not support Feature Codes.
Password:
RETRY
Feat code:
FIRST EXIT
F9XX: xxxxxxxx
TEST BACK NEXT
F9XX: Inactive
REMOVE OK
F9XX: Free
TEST BACK NEXT