Manualshelf

User's Manual

ManualsBrandsNortel Networks ManualsSwitchNortel Networks Switch P0990474 03
61626364656667686970
Chapter 10 Troubleshooting 65
CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
• power supply cord is connected to the CallPilot Mini/CallPilot 150 module
• CallPilot Mini/CallPilot 150 module is getting power from the AC socket
4 Unplug the module and open the front cover. Remove the feature cartridge and then re-insert
it. Make sure the feature cartridge is fully inserted in the slot.
5 Close the front cover and plug in the module.
The Power-on Diagnostics fail
When LEDs 1 and 2 blink quickly, it indicates a Power-on Diagnostics fail. For information
about other LED error codes, refer to “CallPilot Mini/CallPilot 150 LEDs” on page 27.
One of the following two components could be the cause of the problem: the power supply or the
CallPilot Mini/CallPilot 150. To correct the problem:
1 Measure the power supply voltage. If the voltage is out of specifications, replace the power
supply and retest the system.
The power supply provides 9 VDC.
2 If the power supply is within specifications, replace the CallPilot Mini/CallPilot 150, then
reprogram and test the system.
Cannot access CallPilot Manager
If you cannot access CallPilot Manager, do the following:
1 Wait until LED turns on before attempting to access CallPilot Manager. If LED
does not turn on, refer to “LED 6 does not turn on after CallPilot Mini/CallPilot 150 has
finished starting up” on page 69.
2 Make sure that the IP address, subnet mask and default gateway settings are correct.
3 Make sure another device is not using the CallPilot Mini/CallPilot 150 IP address. To test this,
disconnect the CallPilot Mini/CallPilot 150 from the network and use a computer on the
network to ping the CallPilot Mini/CallPilot 150 IP address. If another device answers the
ping, the CallPilot Mini/CallPilot 150 IP address is being used by another device.
CallPilot Mini/CallPilot 150 fails during a start up
If the CallPilot Mini/CallPilot 150 fails during a start up, do the following:
1 Remove power from the CallPilot Mini/CallPilot 150.
2 Check that the Software Cartridge is properly seated in the Compact Flash Adapter.
3 Check that the Compact Flash Adapter is properly seated in the CallPilot Mini/CallPilot 150.
4 Restore power to the CallPilot Mini/CallPilot 150.