User's Manual

50 Chapter 7 Password administration
P0990474 03
Resetting the operator password
(CallPilot 150 only)
The operator password is used to gain access to operator manager functions, such as open and
close business, change attendant DNs and enable and disable call answering.
Resetting the password using CallPilot Manager
1 Log on to CallPilot Manager.
2 Click the Operations heading.
3 Click the Operator Settings link.
4 Select the Reset Operator Password check box.
5 Click the Submit button.
The password resets to 67372867 (operator).
Resetting the password using a telephone
Use this procedure to reset the operator password using a telephone with CallPilot User Interface:
1 Dial in to CallPilot system.
2 Ask the CallPilot Attendant to transfer you, or use the Automated Attendant to transfer
yourself, to the General Delivery Mailbox.
3 Log on to the General Delivery Mailbox using the general delivery mailbox number and
password.
4 Enter the telephone number of the modem on the support computer.
5 Press °‚°.
6 Press ‡‹‡‹°fl‡‹‡‡‡·‹ (R E S E T O P E R P S W D).
Use this procedure to reset the operator password using a telephone with a Norstar Voice Mail
User Interface.
Note: You must be using the CallPilot User Interface to reset the password using
°‚°. If you are using the Norstar Voice Mail User Interface, use
≤·°fi
to
reset the password.
1. Press
≤·°fi
.
2. Press ‡.
3. Press ‡‹‡‹°fl‡‹‡‡‡·‹
(R E S E T O P E R P S W D) and press OK
or £.
4. Choose
YES
or £.
Set: xxxx
NEXT
Pswd:
RETRY OK
Reset Password:
YES NO