Network Device Maintenance and Diagnostics
Monitoring multimedia hardware Standard 1.10
84 CallPilot
1 Run CallPilot Manager and log on.
2 In CallPilot Manager, click Maintenance > Maintenance Admin.
Result: The Maintenance screen appears.
3 Click the plus sign (+) beside the CallPilot server to expand the
component tree.
4 Continue clicking the plus signs (+) until the component you want to
work with is visible.
5 Click the hardware component for which you want to run diagnostics
with.
Result: The Maintenance screen refreshes to show details about
the component.
6 Scroll down to the Maintenance section, and ensure that the
component is out of service.
7 Scroll down to the Diagnostics section.
8 Select the check box for each diagnostic that you want to run.
Note: If you want to run all of the diagnostics, select the Diagnostic
Description check box at the top of the list.
9 Click Run.
Result: A new Web browser window appears with the progress and
results of the diagnostics.
Note: The Diagnostic Results box in the Diagnostics section
appears when you click Get Last Result.