Ethernet Switching Reference Guide

M3900 Digital Telephones
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M3905 Current Highlights:
• 4-line x 24-character display
• 8 self-labelling programmable line/feature keys
• 4 self-labelled programmable feature keys
• 6 ACD Fixed feature keys w/LED
• Headset, Supervisor, Emergency, Make Busy, Not
Ready, In-Calls
• Supervisor plug in key (talk or listen only)
• Navigation cluster, Quit and Copy
• Dual Headset jacks
• Handset optional
• 2 accessory ports
Accessories:
KBA, External Alerter & recording Interface
Target Customers:
Symposium Contact Centre agents and supervisors
Typical Applications:
Contact Centre agents and supervisors
Key Points
• Lower cost of ownership
• Self-labelled keys
• Simplified administration, upgrades
and maintenance
• Simplify accessories installation
• Increased user productivity through
simplified user interface
• Enhancements to Directory search makes calling
easier and finding numbers faster
• More efficient access to value-added features
and services
• Context sensitive keys allow easy viewing
of line/feature status
• Empowerment
• Increased flexibility with more customisation
of Virtual Office features
Ordering Information
For further information, please contact your local Nortel Networks Representative.