Ethernet Switching Reference Guide

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Remote Office 9150
Remote Office 9150
Overview
The Nortel Networks Remote Office 9150 is a powerful option for extending cost-effective, high-quality
communications to remote offices. The award-winning1 Remote Office 9150 extends the features and
functions of a Meridian 1 or Succession CSE 1000 communication system to remote branch offices providing
for up to 32 Meridian Digital telephones and utilising an standard IP-based network connection and/or ISDN
circuit-switched telephone lines.
This gives remote branch office workers full access to the corporate telephone network as if they were at the
main site. Remote Office enables a user at a remote location to access all of the system resources, such as
unified messaging, the corporate directory and corporate dialing plans. In addition, all of the 450+ features
enjoyed in the main office are available remotely, features such as “Boss-Secretary Filtering”, “Audio
Conferencing” and “Automatic Call Distribution”.
Customer Profile
• Multi-site enterprises that want to leverage the
investment in their Meridian 1 or Succession CSE
1000 by cost effectively distributing high-quality
communications capabilities over IP throughout
the entire organisation
• Enterprises that need to cost effectively support
small remote offices with up to 32 users
• Teleworking centres that want to transparently
connect remote workers or call centre agents to a
Meridian 1 and Succession CSE 1000
• School districts extending from a central site with
centralised voice mail
• Small clinics and doctors’ offices extended from a
main hospital
• Banks, credit unions and other financial services
organisations with numerous remote sites
Typical Applications
Typical applications include small branch offices
that desire to leverage the features and functionality
of a central corporate PBX while still providing a
local presence in the distant community served.
Examples include bank and credit union branch
offices, doctor offices and clinics associated with a
major hospital, regional sales and service support
centres, a remote agent call centre pod at the local
shopping centre and other similar scenarios.
• Seamlessly sharing CallPilot, Meridian Mail
and Symposium Call Centre applications
with remote sites over converged
voice/data networks
• Increasing the productivity of distributed
workforce services, mobility and
Unified Messaging
• Ensuring QoS levels
Key Points
• Cost effective Branch solution: Leverages
Customer Investments - from high value features
and applications at host site
• Scalable Remote Solution - gives up to 32
• Flexible Access Options - digital telephones
extended via IP network and/or ISDN BRI lines
• Reduces Charges - by providing dial tone from the
host Meridian 1 or local central office
• Simplified Management - with only one
centralised database to support
• Efficient use of Bandwidth - with voice
compression options
• Maintains High Voice Quality - via QoS
transitioning technology. The 9150 offers a voice
QoS feature that automatically switches to the
circuit network if IP congestion affects voice
quality and back to IP when voice QoS is re-
established on the WAN. Switching between IP
and circuit switched networks is transparent to
the user.