Ethernet Switching Reference Guide

Meridian 1 IE (Internet Enabled) Communications System
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Meridian 1 IE (Internet Enabled)
Communications System
Overview
Meridian 1 is the world’s leading office communications system with over 43 million lines installed. Meridian 1
is evolving into an IP based communications system with all equipment distributable over an IP converged
network. IP enabling the Meridian 1 represents the smoothest evolution path to IP telephony with full
investment protection for existing features, telephones and equipment.
i2004 IP Telephone
i2050 Software phone
ITG Line Card
Customer Profile
• IP enabled Meridian 1 is the right choice for any
business who wants a mix of IP, digital and
analogue sets on a tried and tested office
communications platform
• IP enabled Meridian 1 represents the smoothest,
most cost effective route to IP telephony for the
installed base of 43 million Meridian 1 users
• Early adopters who want the latest technology on
the world’s number one system
• Companies that want to expand their network
either by adding new sites or adding new users
• Companies that have a large number of adds,
moves and changes
• Remote workers – these users need to access their
corporate data and voice services in exactly the
same way, in the office, at home, or on the road
Typical Applications
With Meridian 1 Internet enabled solutions,
distributed server applications like Nortel Networks
CallPilot Unified Messaging and Symposium Contact
Centre IP Solutions are available to users on a data
network. A business benefits from distributed
applications that are cost-effectively and easily
deployed.
Whether a contact centre comprises a single site or
is geographically dispersed, IP Telephony can be
used to simplify management and administration
and to extend customer care capabilities to agents
anywhere – in branch offices or working at home.
The flexibility of the Symposium Contact Centre
IP solution results in lower operating costs and
increased employee retention, both of which
improve profits.
Convergence of a communications network is not
complete without addressing management.
Key Points
• A highly distributed connection management
system that consolidates the sophisticated
intelligence, complex call/connection
management and evolving standard protocol
support that is required for delivering a robust
and scalable Internet telephony solution
• The solution supports a rich set of telephony
features traditionally found on PBX and Key
Systems, along with standards-based
IP networking support of the MGCP and
H.323 protocols that provide the link between
IP and the traditional telephony world
Features and Benefits
The Meridian 1 IE portfolio includes the
following products:
• Internet Telephony Gateway Line Card
• Internet Telephony Gateway Trunk Card
• Remote Office 9150/9110/9115 portfolio
• i2002 and i2004 Internet Telephone
• i2050 software phone
• IP adaptors for digital phones
• Optivity Telephony IP based Management
• Symposium Contact Centre Solutions
• Voice Portal Solutions
• Symposium CTI (Agent, TAPI, MLS, IPML)
• CallPilot unified messaging
• Meridian Integrated IP applications
• Survivable IP Expansion