Business Policy Switch User Guide

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Using the Business Policy Switch 2000 Version 1.2
Chapter 6
Troubleshooting
This chapter describes how to isolate and diagnose problems with your Business
Policy Switch and covers the following topics:
• Interpreting the LEDs
• Diagnosing and correcting the problem
— Normal power-up sequence
— Port connection problems
The chapter topics lead you through a logical process for troubleshooting the
Business Policy Switch. For example, because LEDs provide visual indications
of certain problems, see Chapter 1 to understand the various states (Table 59) that
your switch LEDs can exhibit during normal operation.
For more help in determining the problem, “Diagnosing and correcting problems”
describes symptoms and corrective actions (Table 60) you can perform to resolve
specific problems. Subsequent sections give step-by-step procedures to correct the
problems.
Interpreting the LEDs
Figure 129 shows the Business Policy Switch LED display panel. Table 59
describes the LEDs.