- Nortel Communication Server 1000 IP Softphone 2050 User Guide

Managing IP Softphone 2050 calls
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— Select a contact from a Microsoft application such as Outlook (if
the IP Softphone 2050 has been selected as a line source in the
application dialing properties).
—Select Keys > Macros, and then choose the desired macro.
— Click Directory, and then:
a. Open a CS 1000 Directory feature: Personal Directory,
Redials List, or Callers List.
b. Scroll through the directory to find the contact you want.
c. Select Dial.
Answering telephone calls
Before answering a call, ensure that you are wearing your headset. When
you receive a call, the speaker to which you set your phone rings, and
Caller ID (if available) shows in the display area.
Note: To select the speaker you want to ring, click File > Settings >
Sound Devices > Handsfree/Ringing/Paging device > Speaker.
Choose the desired speaker from the list.
You can answer a call using one of the following methods:
— On the Call Control window, click Answer/Headset .
— Click the Line key of whichever line is ringing.
Note: Answering a new call automatically puts any active calls on
hold. To switch between active callers, click the appropriate Line key
to resume your call.
Incoming Call Notification
A notification window appears above the system tray when incoming calls
are received. This window displays the ringing line (DN) and the incoming
caller’s name and number, as shown in Figure 3.