- Nortel Communication Server 1000 IP Softphone 2050 User Guide
Table Of Contents
- Revision history
- Contents
- IP Softphone 2050 overview
- IP Softphone 2050 Call Control window
- IP Softphone 2050 Directories
- Installing and setting up the IP Softphone 2050
- Managing contacts from the Local Directory
- Adding contacts to a Local Directory
- Editing contacts in the Local Directory
- Deleting contacts from the Local Directory
- Finding contacts in the Local Directory
- Filtering a Local Directory
- Dialing from the Local Directory
- Managing Groups in the Shortcut Bar
- Using the Properties dialog box
- Linking to external directories
- Managing contacts from the CS 1000 Directory
- Managing IP Softphone 2050 calls
- IP Softphone 2050 Expansion Module
- IP Softphone 2050 Graphical External Application Server
- IP Softphone 2050 USB Headset Adapter
- IP Softphone 2050 macros
- IP Softphone 2050 menu commands
- IP Softphone 2050 Settings
- Opening the Settings window
- Using the Settings window
- Profiles
- Server
- License Servers
- Theme
- Features
- Macros
- Audio
- Sound Devices
- Hardware ID
- Advanced Audio
- Listener IP
- Notifications
- Hot Keys
- Text Replacements
- Lamp Sounds
- Key Type
- Language
- Expansion Module
- Personal Call Recording
- Plantronics USB Bluetooth Headset
- USB Headset
- About
- Accessibility Interface
- Configuring CS 1000 Directory user preferences
- IP Softphone 2050 Diagnostics
- Troubleshooting the IP Softphone 2050
- Index
Contents
12
Using the Properties dialog box . . . . . . . . . . . . . . . . . . . . . . . 41
Linking to external directories . . . . . . . . . . . . . . . . . . . . . . . . . 42
Managing contacts from the CS 1000 Directory . . . . . . . . 47
Adding contacts to the Personal Directory . . . . . . . . . . . . . . . 47
Editing CS 1000 Directory contacts . . . . . . . . . . . . . . . . . . . . 48
Deleting CS 1000 Directory contacts . . . . . . . . . . . . . . . . . . . 49
Finding CS 1000 Directory contacts . . . . . . . . . . . . . . . . . . . . 49
Dialing from the Personal Directory . . . . . . . . . . . . . . . . . . . . 49
Dialing from the Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Dialing from the Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Managing IP Softphone 2050 calls . . . . . . . . . . . . . . . . . . . 51
Making telephone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Answering telephone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Holding and retrieving telephone calls . . . . . . . . . . . . . . . . . . 53
Using Record On Demand key . . . . . . . . . . . . . . . . . . . . . . . . 53
Hanging up telephone calls . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Support for TAPI applications . . . . . . . . . . . . . . . . . . . . . . . . . 55
Viewing active status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
IP Softphone 2050 Expansion Module . . . . . . . . . . . . . . . . 58
Using the Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . 59
Working with Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
IP Softphone 2050 Graphical External Application Server 61
Configuring the GXAS plugin . . . . . . . . . . . . . . . . . . . . . . . . . 61
Starting the GXAS plugin . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Selecting a GXAS application . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using the session window . . . . . . . . . . . . . . . . . . . . . . . . . . . 62