- Nortel IP Softphone User Guide
Table Of Contents
- Title page
- Revision history
- Contents
- IP Softphone 2050 overview
- IP Softphone 2050 Call Control window
- IP Softphone 2050 Directories
- Agent and Supervisor features
- Agent features
- Supervisor features
- Index
Index
53
Index
A
Activity Code, 40
Agent ID, 34
Agent, 46
Answer Agent, 45
Answer Emergency, 46
Answer, 23
C
Call Agent, 47
Call Control Window
1140 skin, 20
Compact Skin, 21
Copy, 22
CS 1000 Directory, 30
D
Default Login, 37
Dialpad, 24
Directory, 24
Display Agent, 49
Display Queue, 50
E
Emergency, 41
Expand, 24
Expansion Module, 18
F
Force Call, 39
G
Goodbye Key 39, 45, 46, 47
H
Hold, 24
Hot key, 25
I
i2050.exe application, 18
Inbox/Messages, 25
InCalls, 36, 39
Indicator Display, 46
Interflow, 47
L
Line and feature keys, 32
Line keys, 24
Local Area Network (LAN), 15
Local Dialpad Tone 43
Local Directory, 28
Logging in without Agent ID, 33
M
MakeSetBusy, 37
Multiple Queue Assignment
(MQA), 34
Mute, 23
N
Navigation arrows, 23
Night Service, 47
No Supervisor ID, No Priority, 35