Telephone User's Manual

579

Console Presentation Group Level

Services

Contents

This section contains information on the following topics:

"Feature description" (page 579)

"Operating parameters" (page 580)

"Feature interactions" (page 580)

"Feature packaging" (page 581)

"Feature implementation" (page 581)

"Feature operation" (page 583)

Feature description

A Console Presentation Group (CPG) is a subset of the consoles conﬁgured

for a customer. A CPG handles attendant calls from one or more tenants

and incoming trunk calls on one or more routes. CPG improves functions for

the following CPG Level Services:

•

Attendant Overﬂow Positions (AOP)

AOP DN and waiting time threshold can be speciﬁed for each CPG.

•

Call Waiting Indication

Count thresholds, timers, and buzz options can be deﬁned for each CPG.

•

Incoming Call Identiﬁcation (ICI)

ICI keys can be deﬁned for each CPG. Attendants see only those ICI

deﬁnitions for their own CPG.

•

Listed Directory Numbers (LDN)

Each CPG allows four LDNs.

•

Night Service (NSVC)

Nortel Communication Server 1000

Features and Services Fundamentals — Book 2 of 6 (C)

NN43001-106 02.04 Standard

Release 5.5 9 May 2008