Nortel Mobile Communication 3100 Nortel Mobile Communication Client 3100 for Nokia User Guide
Nortel Mobile Communication 3100 Release: 3.1 Publication: NN42030-102 Document status: Standard 04.03 Document release date: November 2009 Copyright © 2007 – 2009 Nortel Networks All Rights Reserved While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED.
Contents Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your new Nortel MCC 3100 for Nokia application . . . . . . . . . . 7 New in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Other changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Nortel MCC 3100 for Nokia feature overview . . . . . . . . . . . . .
Contents MCC 3100 for Nokia configuration . . . . . . . . . . . . . . . . . . . 27 Initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Configuring an Enterprise WLAN Access Point . . . . . . . . 28 Configuring the client settings . . . . . . . . . . . . . . . . . . . . . . . . 29 Configuring Login Information . . . . . . . . . . . . . . . . . . . . . 30 Configuring Owner Information . . . . . . . . . . . . . . . . . . . . 31 Configuring your Application Settings . . .
Contents Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Placing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Call modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Toggling between call modes . . . . . . . . . . . . . . . . . . . . . . 51 Call Intercept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Calling a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Clearing the IM history . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Receiving instant messages . . . . . . . . . . . . . . . . . . . . . . 68 Logging Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Viewing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Deleting entries in the Phone pane . . . . . . . . . . . . . . . . . 71 Managing Enterprise voice mail . . . . . . . . . . . . . . . . . . . . . . .
Welcome Welcome This section contains the following topics: • “Your new Nortel MCC 3100 for Nokia application” on page 7 • “New in this release” on page 7 • “Nortel MCC 3100 for Nokia feature overview” on page 10 • “Language support” on page 12 • “Related publications” on page 12 Your new Nortel MCC 3100 for Nokia application The Nortel Mobile Communication Client 3100 (MCC 3100) for Nokia application allows you to achieve real-time communication with the Nortel Mobile Communication Gateway 3100
Welcome Revision history November 2009 Standard 04.03. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. Changes were made to “Receiving calls” on page 54. November 2009 Standard 04.02. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. Changes were made to “Language support” on page 12, “Call Intercept” on page 51, “Call transfer” on page 64, and “Receiving calls” on page 54. October 2009 Standard 04.01.
Welcome overview and added the procedure “Dialing an emergency number” on page 53. December 2008 Standard 03.04. This document is issued to support Nortel Mobile Communication 3100 Release 3.0. Updates were made to include links to multimedia presentations and to “Cellular data plan use of MCC 3100 for Nokia” on page 15. November 2008 Standard 03.03. This document is issued to support Nortel Mobile Communication 3100 Release 3.0. Updates were made to correct content in “Handoff” on page 66.
Welcome Nortel MCC 3100 for Nokia feature overview MCC 3100 for Nokia extends the enterprise collaboration functionality to a Nokia mobile device using a data (Internet) connection over the cellular and WiFi network. With MCC 3100 for Nokia, you can perform the following tasks: • Track the presence status of your mobility enabled contacts. • Send instant messages to your mobility enabled contacts. • Designate contacts as friends to track their presence.
Welcome — Call-me-First: In this mode, your calls are set up in two stages. First, the system calls you. After you answer, the system calls the other party. — Direct: In this mode, you can initiate calls directly from your Nokia device to other parties. For more information, see “Call modes” on page 50. Note: You must configure your Outgoing Call Service DN in the MCC 3100 settings before you can use the Direct call mode.
Welcome Language support MCC 3100 for Nokia supports the following languages: • Chinese • Dutch • English • French • German • Japanese • Norwegian • Russian • Swedish When you install the client loads using the over the air download method, the system recommends a load. You can select download the recommended software or you can select a different software package. Note: The language of your Nokia device is factory-configured and cannot be changed.
Getting started Getting started This section contains the following topics: • “Before you begin” on page 13 • “System and network requirements” on page 13 • “Subscriber identity module (SIM) card” on page 17 • “Battery life” on page 17 Before you begin Before you install the MCC 3100 for Nokia application, complete the following checklist: • Install the Nokia PC Suite software and ensure it is working properly. • Become familiar with navigation and data entry methods for your Nokia device.
Getting started Table 1: System requirements Hardware and software Operating system Type Symbian v9.1, Series 6.0, 3rd Edition Symbian v9.2, Feature Pack 1, Series 60 3rd Edition *The operating system includes Java software (J2ME, MIDP 2.0, CLDC 1.1). Network interface Internet access. Nokia device Nokia E63, E66, E71, E72, E75, E90, N95 Battery Charged battery in your device. Other hardware A desktop or laptop PC with a USB port. A USB connection cable.
Getting started Table 2: Key and button functionality Key or button Description Selection keys Use to perform the functions indicated by the text above it (for example, Menu Selection). Call key Use to dial numbers and answer calls. End key Use to end or reject a call. Menu key Use to open the main menu. Number keys Use to enter numbers and characters.
Getting started Table 3: Cellular data plan usage Command Bytes (Approximate) Logout 900 Call screening mode change 800 Incoming call notification 800 Incoming call answer 900 Outgoing call (Call-me-First) 1000 Outgoing call (Direct) 1000 MWI Update 500 Client polling (every 240 seconds) 700 Sample calculation Using the following assumption for a MCC 3100 user: • 5 logon or logout attempts per day. • 3 calls per hour (2 inbound, 1 outbound) within an 8 hour workday.
Getting started 190 000 + 704 000 + 10 000 + 7 560 000 = 8 464 000 bytes. Subscriber identity module (SIM) card You can change the SIM card in your device. As long as the new SIM card supports a data connection, the device sends the telephone number associated with the SIM to the MCG 3100 during the log on process. You continue to make and receive calls without changing your client configuration. People calling you do not dial different telephone numbers when you change SIM cards.
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Software installation Software installation This section describes how to install, upgrade, and uninstall the Nortel Multimedia Communication Client 3100 (MCC 3100) for Nokia on a supported Nokia device. There are two ways to install or upgrade the MCC 3100 for Nokia: from a computer or over the air.
Software installation • “Upgrading the MCC 3100 for Nokia software over the air” on page 24 • “Moving the MCC 3100 for Nokia icon to the menu screen” on page 25 • “Uninstalling the MCC 3100 for Nokia software” on page 26 • “Installing security certificates” on page 26 Installing the MCC 3100 for Nokia software from a computer You can use your desktop PC or laptop to install the MCC 3100 software. After downloading the latest software load, you install it on your Nokia device using a USB connection.
Software installation 4. Navigate to the folder where you want to store the software files and click Save. 5. Extract the files from the zip file and save them to a folder on your computer. 6. Connect the device to your computer using a USB cable. 7. Select Start, Programs, Nokia PC Suite, Nokia PC Suite. 8. Use the browser to locate the software files you extracted, and select mcc3100_ip1_.sisx. 9. Select Options, Install. 10. Follow the prompts to install the SISX file.
Software installation select a different load. For more information, see “Language support” on page 12. Click here to view a multimedia presentation on installation of the client (over the air) (www31.nortel.com/ webcast.cgi?id=7483) Installing the MCC 3100 for Nokia software (new install) over the air 1. On your Nokia device, if the MCC 3100 for Nokia is running, select Quit. 2. Press the Menu key. 3. On the Menu screen, select Web. 4.
Software installation 10. After the installation completes, exit the web browser. 11. Optionally, move the MCC 3100 for Nokia application icon to the menu screen of your Nokia device. For more information, see “Moving the MCC 3100 for Nokia icon to the menu pane” on page 25. Upgrading the MCC 3100 for Nokia software from a computer This section describes how to upgrade or reinstall the MCC 3100 for Nokia software. When you upgrade the software, your data is saved automatically.
Software installation 10. Use the browser to locate the software files you extracted, and select mcc3100_ip1_.sisx. 11. Select Options, Install. 12. Follow the prompts to install the SISX file. Note: For best performance, install the application to the phone memory and not to a memory card. 13. Optionally, move the MCC 3100 for Nokia application icon to the menu screen of your Nokia device. For more information, see “Upgrading the MCC 3100 for Nokia software from a computer” on page 23.
Software installation 5. Do one of the following: — To install the recommended software load, select the Installable link. — To select a different software load, select All other software for your platform, scroll to a load, and select the Installable link. 6. When prompted to download and install the software, select Yes. 7. Review the following details on the details screen: — Name — Version 8. Select Continue. Note: For best performance, install the application to phone memory and not to a memory card.
Software installation 6. Highlight the MCC 3100 for Nokia icon, and select Options, Move. A check mark appears in the upper right corner of the icon. 7. Use the five-way scroll key to select the screen position where you want to place the MCC 3100 icon, and then press the scroll key. The MCC 3100 for Nokia icon moves to the position you selected. Note: If you do not move the application icon to the Main pane, then the MCC 3100 is available in the Installation folder.
MCC 3100 for Nokia configuration MCC 3100 for Nokia configuration This section contains the following topics: • “Initial configuration” on page 27 • “Configuring the client settings” on page 29 Initial configuration The first time you start the Mobile Communication Client 3100 for Nokia (MCC 3100) after you install it on your Nokia, you must configure the following parameters provided by your system administrator: • your account username and extension • your account password • the Mobile Communica
MCC 3100 for Nokia configuration The First Time Settings pane appears. 5. On the First Time Settings pane, configure the following parameters. — In the Username field, enter user name provided by your system administrator. — In the Password field, enter the password provided by your system administrator. — In the Primary Server Address field, enter the address provided by your system administration in the format: xxx.xxx.xxx.
MCC 3100 for Nokia configuration 1. From the device main screen, select Tools, Connectivity, Connection Manager, Available WLAN networks. 2. Select Options, Define Access Point. 3. Configure the Access Point. For more information, see your device user guide. Configuring the client settings Use the Settings pane to manage your connection to the network. As a minimum, you must enter your user name, password, MCC 3100 address, and Outgoing Call Service DN on this pane.
MCC 3100 for Nokia configuration • “Configuring your Call Settings” on page 34 • “Configuring IM and Presence Settings” on page 37 • “Configuring Network Settings” on page 37 Configuring Login Information 1. From the Nortel MCC 3100 for Nokia main pane, select Settings. The Settings pane appears. 2. Select Login Information. 3. On the Login information pane, configure the user name and password information.
MCC 3100 for Nokia configuration Table 4: Login Information pane fields Field Cellular Access Points Settings You can select from the cellular data connections available on the device. 4. From the menu, select Options, Save. You log on and the Main screen appears. Configuring Owner Information Use the Owner Information pane to enter personal information, such as your name, contact settings.
MCC 3100 for Nokia configuration Table 5: Owner Information pane fields Field Home Number Settings Enter your home number. You can direct a call to this number when: • You call someone using Call-me-First mode. • You receive an incoming call and Call Screening mode is enabled. Cell Number Enter your cellular number. By default, this is your device cell number, as read from the SIM card. Custom Number 1 Enter an additional number, such as a temporary business number.
MCC 3100 for Nokia configuration Configuring the application settings 1. From the Nortel MCC 3100 for Nokia main pane, select Settings. 2. From the Settings pane, select Application Settings. 3. Complete the fields on the Application Settings pane using the information in the following table as a guide. Table 6: Application Settings pane fields Field Start on Phone Startup Settings Select On to start the application automatically when your Nokia device is started.
MCC 3100 for Nokia configuration Table 6: Application Settings pane fields Field Logging Settings Select On (default) to turn on logging. Selecting Off means that the MCC 3100 does not log information for debugging field issues. Logging Level Show Signals There are five logging levels: • Error: Only critical issues are logged. • Warning: Only critical and major issues are logged. • Info (Default): Critical, major and minor issues are logged. • Debug: Developer debug information.
MCC 3100 for Nokia configuration 3. Complete the fields on the pane using the information in the following table as a guide. Table 7: Call Settings pane fields Field On Incoming Calls Settings Select a call handling mode: • Show Client Alert (Default): Incoming calls over the cellular network trigger an alert. You must acknowledge the screen pop-up to accept or decline the call. The incoming cellular call is autoanswered on your behalf.
MCC 3100 for Nokia configuration Table 7: Call Settings pane fields Field Call Intercept Outgoing Service DN Settings Call Intercept can be turned on or off. • On (default): All calls placed from the device (even those placed from the native address book or native home screen) route through the MCG 3100. This allows you to only show your enterprise telephone number when calling people on company business. • Off: Calls placed from the native dialer do not route through the MCG 3100.
MCC 3100 for Nokia configuration 4. From the menu, select Options, Save. Configuring IM and Presence Settings On the IM and Presence status pane, select IM and presence alerts. 1. From the Nortel MCC 3100 for Nokia main pane, select Settings. 2. From the Settings pane, select IM and Presence Settings. 3. Complete the fields on the pane using the information in the following table as a guide.
MCC 3100 for Nokia configuration 3. Complete the fields on the pane using the information in the following table as a guide. Table 9: Network Settings pane fields Field Settings WiFi Roaming Threshold A slidebar allows you to configure the midpoint WiFi signal strength value used along with the WiFi signal variance to determine the high and low thresholds for data handoff between the WiFi and cellular network. Values are between -55dBm and -100dBm.
MCC 3100 for Nokia configuration Table 9: Network Settings pane fields Field Secondary Server Address Settings Enter the IP address of the secondary MCG 3100. This automatically downloads when you first configure the system. The format is the IP address of the MCG 3100. It automatically uses the same port and security settings as the primary connection. Example: 209.123.123.
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Basic features Basic features This section contains the following topics: • “Starting and exiting the MCC 3100 for Nokia application” on page 41 • “Logging on and logging off” on page 42 • “Hiding and restoring the MCC 3100 for Nokia application” on page 42 • “Overview of the main pane” on page 43 • “Navigating panes” on page 46 Starting and exiting the MCC 3100 for Nokia application This section describes how to start and exit the MCC 3100 application.
Basic features Logging on and logging off You may wish to log out of the MCC 3100 for Nokia but leave the client running. Once logged off, you can easily log back on again. Logging on 1. Go to the Home screen. 2. Select Options, Login from the menu. The status indicator changes to Available. Logging off 1. Go to the Home screen 2. Select Options, Logout from the menu. The status indicator changes to Offline. The MCC 3100 for Nokia application remains active when you are logged off.
Basic features Overview of the main pane After you configure the MCC 3100 for Nokia (see “Initial configuration” on page 27), the Main pane appears whenever you start the MCC 3100 for Nokia. The Main pane menu provides access to the full functionality of the MCC 3100 for Nokia. The following figure shows the indicators and links. Your device may show a slightly different window.
Basic features You can change your presence status from the Main pane by selecting Options, My Status. The following status options are available: • Available (Default) • Away • Extended Away • Busy • Do Not Disturb : Do Not Disturb status also specifies a call handling state that ignores all incoming call requests to your Nokia device. The incoming call rings on other devices or clients that you are logged on to. The incoming call goes to voice mail if not answered.
Basic features Missed Call Indicator The missed call indicator shows if you have missed any calls. Select the Phone icon to display the phone panel with the most recent call history, including outgoing calls, missed calls, and received calls. Selecting the Phone icon clears the missed calls information. New Instant Message Indicator The New Instant Message Indicator shows if you have any new instant messages. Select the Instant Messages icon to display a list of active conversations.
Basic features After you listen to your voice mail messages, the flag clears. The voice mail count decreases depending on how the voice mail system notifies the Nokia device on how many message have not yet been heard. Saved messages are not displayed in the count. Instant Messages link Select the Instant Messages link to display a list of active conversations. The Instant Message Indicator clears when you view new conversations.
Basic features Access some panes by selecting menu commands. For example, access the System Settings and Preferences panes from the menu. Shortcut Keys In addition to standard navigational aids, MCC 3100 for Nokia provides shortcut keys to speed your workflow. For more information, see Table 10 "Shortcut keys" on page 47. Note: Some devices may not offer the full range of shortcut keys.
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Advanced features Advanced features This section contains the following topics: • “Placing calls” on page 49 • “Receiving calls” on page 54 • “Working with business contacts” on page 55 • “Searching for contacts” on page 59 • “Managing presence” on page 60 • “Using the Mid-Call Features” on page 63 • “Handoff” on page 66 • “Sending Instant Messages” on page 67 • “Logging Events” on page 71 • “Managing Enterprise voice mail” on page 72 Placing calls Your enterprise telephone system manag
Advanced features Click here to view a multimedia presentation on making a call from your home phone (www31.nortel.com/webcast.cgi?id=7485) Call modes Two call modes are available: • Direct (default) • Call-me-First To use these modes, you must configure an Outgoing Call Service DN in your MCC 3100 system settings. For more information, see “Configuring the client settings” on page 29. Direct calling takes advantage of your corporate cellular voice plan, which covers calls into the Enterprise.
Advanced features When the MCC 3100 for Nokia is configured for Direct mode, you can switch from Direct mode to Call-me-First mode for advanced calls. For more information, see “Toggling between call modes” on page 51. Call-me-First mode In Call-me-First mode, your calls are completed in two steps. First the enterprise telephony system calls you. After you answer, the enterprise telephony system calls the other party. After the other party answers, you are connected and can begin talking.
Advanced features • When Call Intercept is off displays, calls route from the native Nokia dialer without MC 3100 interaction. Calling a contact Place a call to a contact from your Nokia device to any of your contact’s telephone numbers. Placing a call to a contact from your Nokia device 1. Navigate to the Main, Phone, Search, or Business Contacts pane. 2. Scroll to a recent call entry or contact. 3. Press the green call button or select Options, Call . 4. A prefix pane may appear.
Advanced features 5. A prefix pane may appear. Enter the prefix, if any, and press the green dial key again (for example, 9 for an outside line). The enterprise telephony system calls the device you selected. After you answer, the enterprise telephony system calls your friend at their default contact location. Note: When you select Call from Extension the system always calls your desktop extension regardless of whether the MCC 3100 is configured to operate in Call-me-First or Direct mode.
Advanced features Receiving calls After you log on, you can receive audio calls from any MCC 3100 for Nokia pane. Your configuration of the On Incoming Call option in the Call Settings page controls how you receive calls (see “Configuring your Call Settings” on page 34). When On Incoming Call is configured to Show Client Alert, you receive an alert pane that there is an incoming call. You must accept or decline the call.
Advanced features Before you receive calls, configure your contact locations and your call settings. For more information, see “Configuring Owner Information” on page 31 and “Configuring your Call Settings” on page 34. Click here to view a multimedia presentation on accepting a call on your mobile phone (www31.nortel.com/webcast.cgi?id=7486) Click here to view a multimedia presentation on accepting a call on your home phone (www31.nortel.com/webcast.
Advanced features • view the current presence status for a contact • call contacts at any of their numbers • send an instant message to a contact through the corporate IM system With mobility-enabled contacts, you can: • import them from the corporate directory to the MCC 3100 for Nokia • track their presence status • send them instant messages Each contact has a name and at least one contact number: an extension number. Other contact numbers (for example, home, mobile) are optional.
Advanced features Table 11: Adding a contact Field Settings Last Name Enter the last name for your contact. IM Address Enter the instant message (IM) address for your contact, which may be the same as their SIP user name. Examples: • 2274 • john Note: If you do not enter an IM address you cannot send instant messages to this contact. Desk Extension Enter the office extension number associated with your contact.
Advanced features Note: Provide at least one contact location: Desk Extension, Home, Cell, or Custom number. 4. After you enter the information, press OK. Your contact is added to the MCC 3100 for Nokia local address book and appears on the Contacts pane. Importing a contact Import a contact to the MCC 3100 for Nokia from other sources: • Phone pane • Corporate Directory (search results) pane Importing a contact’s information saves you time. Importing a contact 1.
Advanced features 3. Select Options, View Contact Details. 4. Edit the contact information as required. 5. Select OK. The pane displays the contact’s updated information. Deleting a contact You can delete a contact from the MCC 3100 for Nokia local address book. Deleting a contact from the MCC 3100 for Nokia local address book 1. From the Main pane, select the Business Contacts link. 2. Highlight the contact you want to edit. 3. Select Options, Delete Contact. 4. Click Yes to confirm the deletion.
Advanced features 4. Highlight a contact in the search results, select Options and call, IM, or add the contact to your Business Contacts list. — Select IM to send an instant message to the person. — Select Call/Call from Extension/Advanced Call to initiate a call to the person. — Select Query Presence to check the presence status of the person, provided that they are mobility enabled. — Select View/Edit to display the person’s information.
Advanced features presence states, see “Understanding the presence states” on page 63. Changing your presence status 1. From the Main pane, select Options, My Status. 2. Select a Presence status from the list. 3. Select Options, Update Presence from the menu. Your presence status is updated for your mobility-enabled contacts. Handling your custom message You can configure and clear a custom message. Changing your custom message 1. From the Main pane, select Options, My Status. 2. Select Set message. 3.
Advanced features • Automatic In Manual presence status mode, you can query the status of an individual contact. To receive automatic presence status updates, turn on the Auto Presence parameter. This enables you to stay up-to-date with the latest status information for all of your mobility-enabled contacts. Note: Because the MCC 3100 for Nokia connects to the network for every status update, enabling Auto Presence uses extra airtime and reduces battery life.
Advanced features Understanding the presence states Presence status is represented by the following states: • Available (default) • Away • Extended away • Busy • Do Not Disturb: This status also indicates a call handling state that ignores all incoming call requires to the mobile device. Other devices or clients you are logged in to will ring. • Appear Offline: You are online, so you can access all MCC 3100 features. However, other users see you as Offline.
Advanced features • Swap: Call another party while you are in an established two-party call. • Conference call: Hold an impromptu three-way conference. • Speaker mode: Switch call audio from the ear piece to the system speaker. Call hold and retrieve Place a call on hold and then resume the call. Placing a call on hold While the call is connected, select Options, Hold Call. The call is placed on hold. Retrieving a held call Select Options, Unhold Call.
Advanced features The call on hold is immediately transferred to the second party. CAUTION Do not press the red End key to transfer a call. The call will be dropped. Supervised transferring a call 1. While in a call, select Options, Hold. The call is placed on hold. 2. Dial the number of the other party. OR Select the number from the Phone, Search, or Business Contacts panes. 3. Press the green call button. OR Select Options, Call . 4. After the second party answers, select Options, Transfer.
Advanced features 4. After the call to the second party is established, select Options, Swap from the Phone screen to alternate between the two parties. Three-party conference call 1. While in a call with the first party, select Options, Hold. The first call is placed on Hold 2. Dial or select the number of the person you want to call. 3. Select Options, Call. You can wait until the second party answers, or you can connect the second party while the call is still ringing. 4. Select Options, Conference.
Advanced features Moving a call from your desk telephone to the MCC 3100 You can move a call from your desk telephone phone to the MCC 3100. 1. While a call is connected on the desktop telephone, press the Handoff key. 2. Answer the call on your Nokia device. 3. Hang up your desktop telephone. Moving a call from the MCC 3100 to the desktop telephone You can move a call from your MCC 3100 to your desktop telephone. 1. While a call is connected on the MCC 3100, press the Handoff key on your desk telephone.
Advanced features A record of your most current IM conversations appear in the Instant Message pane. The pane displays the most recent 20 messages from each contact. Clearing the IM history Clear the record of your most recent messages (up to 20 entries) from the Instant Message pane. Clearing the IM history 1. From the Instant Message pane menu, select Options, End Conversation. The IM/Call History portion of the pane is cleared and the messages are permanently deleted.
Advanced features The type of alert you receive depends on the current state of the MCC 3100 for Nokia. The following table describes the alerts. Table 12: Instant Message alerts MCC 3100 configuration Current pane New IM Alert disabled in Personal Preferences Audible tone Visual alert IM pane Yes, if tone notification is enabled on the device. If someone sends you a message while you are typing them a message, their message is added to the IM pane.
Advanced features Table 12: Instant Message alerts MCC 3100 configuration Current pane New IM Alert enabled in personal preferences 70 Audible tone Visual alert IM pane Yes, if tone notification is enabled on the device. If someone sends you a message while you are typing them a message, their message is added to the IM pane. If anyone else sends you a message, Received New appears on the IM pane. Any other pane Yes, if tone notification is enabled on the device.
Advanced features Logging Events The MCC 3100 for Nokia retains a record of your recent communication sessions. The following events are logged: • Incoming calls (answered, missed) • Outgoing calls (successful, unsuccessful, in progress) • System events For a complete list and for details about individual events, access the Phone pane. Viewing missed calls The Main pane displays the missed call icon if you have missed a call.. Viewing missed calls 1. From the Main pane, select the Phone icon.
Advanced features Deleting one entry 1. Navigate to the Phone pane. 2. Highlight the entry you want to delete. 3. Select Options, Delete from list. 4. Select Yes or No in response to the prompt. Deleting all entries 1. Navigate to the Phone pane. 2. From the menu, select Options, Delete All. 3. Select Yes or No in response to the prompt. Managing Enterprise voice mail In addition to checking for messages, you can call the Enterprise voice mail system to access your mailbox.
Advanced features Note 1: You must use the Nokia telephone application to generate DTMF tones.
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Acronyms Acronyms Table 13 lists the acronyms used in this guide.
Acronyms Table 13: Acronyms Acronym Full Name VM Voice Mail VPN Virtual Private Network WiFi Wireless Fidelity 76 NN42030-102 MC 3100 3.1 Standard 04.
Nortel Mobile Communication 3100 Nortel Mobile Communication Client 3100 for Nokia User Guide Copyright © 2007 – 2009 Nortel Networks. All Rights Reserved. While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.
