- Nortel IP Softphone Call Center User Guide

IP Softphone 2050 Call Control window
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For more information about managing contacts, refer to the IP Softphone
2050 User Guide.
CS 1000 Directory
The CS 1000 Directory maintains contact information and server-
supported features in a remote, central database called the Application
Server. Accessible from the IP Softphone 2050 Call Control window, the
CS 1000 Directory supports the following features:
• Personal Directory
• Redial List
• Callers List
To open CS 1000 Directory features:
1. On the Call Control window, click Directory.
2. Scroll through the following list and click to select:
— Personal Directory
— Callers List
— Redial List
— Password Administration
Click Find Contact to enable automatic
search and find of a contact entry.
Click Filter to enable sorting of information
for a contact entry.
Click Dial to dial the default telephone
number. Or click the arrow beside the button,
and then click the desired number from the
drop-down list.