User's Manual

Preface 25
BCM50a Integrated Router Configuration — Advanced
USA and Canada Authorized Distributors
Technical Support - GNTS/GNPS
Telephone:
1-800-4NORTEL (1-800-466-7835)
If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#. If you
do not yet have a PIN Code, or for general questions and first line support, you can enter
ERC 338#.
Web Site:
www.nortel.com/cs
Presales Support (CSAN)
Telephone:
1-800-4NORTEL (1-800-466-7835)
Use Express Routing Code (ERC) 1063#
EMEA (Europe, Middle East, Africa)
Technical Support - CTAS
Telephone:
*European Free phone [phone]
European Alternative:
Calls are not free from all countries in Europe, Middle East, or Africa.
Fax:
44-191-555-7980
E-mail:
[e-mail]
United Kingdom [phone]
Africa [phone]
Israel 800-945-9779