BCM200/400 4.0 Installation and Maintenance Guide BCM 4.0 Business Communications Manager Document Status: Standard Document Version: 02.
Copyright © 2006 Nortel Networks, All Rights Reserved All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.
SOFTWARE LICENSE NORTEL NETWORKS INC. (“NORTEL NETWORKS”) TELECOMMUNICATION PRODUCTS THIS LEGAL DOCUMENT IS A LICENSE AGREEMENT ("License") BETWEEN YOU, THE END-USER ("CUSTOMER") AND NORTEL NETWORKS. PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THE SOFTWARE. BY USING THIS SOFTWARE, YOU, THE CUSTOMER, ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE.
Except for Java Product (as defined herein below), CUSTOMER may assign collectively its rights under this License to any subsequent owner of the associated hardware, but not otherwise, subject to the payment of the then current license fee for new users, if any.
Task List 5 Task List Installing the BCM main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 To attach the rack-mount brackets ................................................................................93 To mount the main unit in an equipment rack ...............................................................94 To install the main unit on the wall ................................................................................
Task List Using Telset Administration to set the basic parameters . . . . . . . . . . . . 187 To enter the keycodes .................................................................................................188 To configure the IP address ........................................................................................188 To configure the modem..............................................................................................189 To select the region ..............................
Task List 7 To restore the system to operation ..............................................................................232 To remove the base function tray ................................................................................235 To install the base function tray...................................................................................236 To remove the base function tray bezel ......................................................................
Task List To install a new clock/calendar battery........................................................................321 Replacing or installing a cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 To remove a BCM400 cooling fan ...............................................................................324 To install a BCM400 cooling fan ..................................................................................326 To remove a BCM200 cooling fan .....................
Contents 9 Contents Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 North American regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Federal Communications Commission (FCC) Notice . . . . . . . . . . . . . . . . . . . . . . 18 Ringer Equivalence Number (REN) . . . . . . . . . . . .
Contents MBM bays and backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Media bay modules (MBMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Trunk media bay modules (MBMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Station media bay modules (MBMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Specialized media bay modules (MBMs) . . . . . . . .
Contents 11 Installing the main unit in an equipment rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Installing the main unit on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Installing the main unit on a flat surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Chapter 7 Installing an expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Unpacking the expansion unit . . .
Contents Wiring MBMs to internal connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Wiring the FEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Setting DNs and port numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 MBM combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Combining CTMs/GATMs and 4x16s . . .
Contents 13 Chapter 13 Initializing the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Data parameter requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Using the default BCM system IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Using the Ethernet crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Setting the crossover connections . .
Contents Chapter 19 System monitoring and troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . 215 System status display LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Monitoring media bay module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Monitoring standard configuration hard disk status using Element Manager . . . 218 Monitoring the RAID LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 15 Installing a hard disk cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Installing a hard disk cage in a BCM200 main unit . . . . . . . . . . . . . . . . . . . . . . . 262 Installing a hard disk cage in a BCM400 main unit . . . . . . . . . . . . . . . . . . . . . . . 263 Replacing a hard disk in the hard disk cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Installing a BCM400 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Removing a BCM200 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 Installing the BCM200 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 Removing an expansion unit fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Installing an expansion unit fan . . . . . . . . . . . . . . .
Regulatory information Refer to the following sections for regulatory information on the BCM system: • • “North American regulatory information” “International regulatory information” on page 22 North American regulatory information This Class A device complies with Part 68 & Part 15 of the FCC Rules and ICES-003 Class A Canadian EMI requirements.
Regulatory information Federal Communications Commission (FCC) Notice FCC registration number: This telephone equipment complies with Part 68, Rules and Regulations, of the FCC for connection to the Public Switched Telephone Network. Your connection to the Public Switched Telephone Network must comply with these FCC rules: • • • Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Regulatory information 19 Important safety instructions The following safety instructions cover the installation and use of the Product. Read carefully and retain for future reference. Installation Warning: To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment: • Never install telephone wiring during a lightning storm.
Regulatory information 11 Unplug this product (or host equipment) from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power supply cord or plug is damaged or frayed. b If the product has been exposed to rain, water or liquid has been spilled on the product, disconnect and allow the product to dry out to see if it still operates; but do not open up the product. c If the product housing has been damaged.
Regulatory information 21 Caution: Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons. Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment.
Regulatory information Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized maintenance facility designated by the supplier.
Regulatory information 23 Safety Warning: Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only. Warning: Risk of shock. Ensure the BCM is unplugged from the power socket and that any telephone or network cables are unplugged before opening the BCM main unit or expansion unit. Read and follow installation instructions carefully Warning: Only qualified persons should service the system.
Regulatory information The following interfaces are designated as Safety Extra Low Voltage (SELV) and cannot be connected to unprotected plant wiring. • • • • • • BCM, CSC Page Port BCM, CSC Auxiliary Ringer Port BCM, CSC Music On-Hold Port. BCM, CSC Relay Port BCM, CSC USB Port BCM, CSC Ethernet Port including optional Ethernet Hub Ports ITU standardization compliance The following list provides voice/data applications and telephony support for BCM 4.0: • • • • • • • N0060612 G.711 and G.
Chapter 1 Getting started About this guide The BCM200/400 4.0 Installation and Maintenance Guide describes how to install, configure, and maintain the BCM200 and BCM400 hardware running Business Communications Manager (BCM) 4.0 software. The concepts, operations, and tasks described in this guide relate to the hardware of the BCM system. This guide provides task-based information on how to install the hardware components and perform basic configuration tasks.
Chapter 1 Getting started Table 1 Acronyms (Sheet 2 of 3) Acronym Description ASM Analog station module (analog station media bay module) ATA Analog terminal adapter BCM Business Communications Manager BRIM Basic rate interface module (basic rate interface media bay module) CAP Central answering position CFA Carrier failure alarm CLID Calling line identification CO Central office CSU Channel service unit CTM Caller ID trunk module (caller ID trunk media bay module) DDIM Digital d
Chapter 1 Getting started 27 Table 1 Acronyms (Sheet 3 of 3) Acronym Description QoS Quality of service RAI Remote alarm indication RAID Redundant array of independent disks REN Ringer equivalence number RFO Redundant feature option RPS Redundant power supply SAPS Station auxiliary power supply SELV Safety extra low voltage SSD System status display UPS Uninterruptable power supply USB Universal serial bus VMWI Visual message waiting indicator VOIP Voice over Internet protocol
Chapter 1 Getting started ! Security Note: Indicates a point of system security where a default should be changed, or where the administrator needs to make a decision about the level of security required for the system. Warning: Alerts you to ground yourself with an antistatic grounding strap before performing the maintenance procedure. Warning: Alerts you to remove the BCM main unit and expansion unit power cords from the AC outlet before performing any maintenance procedure.
Chapter 1 Getting started 29 Related publications This section provides a list of additional documents referred to in this guide. There are two types of publication: Technical Documents on page 29 and User Guides on page 29. Technical Documents System Installation Upgrade Guide (N0060597) BCM 4.0 Installation Checklist and Quick Start Guide (N0060602) BCM1000 BCM 3.7 Installation and Maintenance Guide (N0008587 01) BCM 4.
Chapter 1 Getting started How to get help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: http://www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products.
Chapter 2 Introducing the BCM hardware The Nortel Business Communications Manager (BCM) system provides private network and telephony management capability to small and medium-sized businesses. The BCM system integrates voice and data capabilities, voice over Internet protocol (VoIP) gateway functions, and quality of service (QoS) data-routing features into a single telephony system.
Chapter 2 Introducing the BCM hardware BCM200 main unit Figure 1 illustrates the BCM200 main unit, and Table 1 describes the main unit components. Figure 1 BCM200 main unit components Base function tray MBM bays Tray latch Tray latch MBM ejectors Table 1 BCM200 main unit component descriptions Component Description Base function tray The sliding base function tray provides call processing functions and interface connections. See “Base function tray component hardware” on page 39.
Chapter 2 Introducing the BCM hardware 33 Figure 2 BCM200 main unit internal components Fan Front view Removable cover Hard disk I/O card Power supply MBM backplane Rear view MBM backplane connectors Power supply bay Fan exhaust Hard disk bay (removable panel) Rack-mount adapter anchor points Table 2 BCM200 main unit internal component descriptions Component Description Hard disk The programmed hard disk (or field redundancy upgrade) provides an additional hard disk and redundant array of inde
Chapter 2 Introducing the BCM hardware BCM400 main unit The BCM400 main unit is available either in a standard or redundant feature option (RFO) configuration. Figure 3 illustrates the BCM400 main unit, and Table 3 describes the main unit components. These components are the same for the standard and RFO configurations.
Chapter 2 Introducing the BCM hardware 35 Figure 4 BCM400 main unit internal components (standard configuration) Front view Removable cover Power supply Fan Advanced function tray Base function tray MBM backplane Rack-mount bracket Rear view MBM backplane connectors Fan access panel Fan exhaust Power supply support bracket mount BCM200/400 4.
Chapter 2 Introducing the BCM hardware Figure 5 BCM400 main unit internal components (RFO configuration) Removable cover Front view Power supply Hard disks & RAID Fans Advanced function tray Base function tray Rack-mount bracket MBM backplane Rear view MBM backplane connectors Fan exhausts Fan access panel N0060612 Power supply support bracket mount
Chapter 2 Introducing the BCM hardware 37 Table 4 BCM400 main unit internal component descriptions (standard and RFO configurations) Component Description Front view Removable cover The removable cover provides access to internal components. Power supply Standard: The auto-sensing power supply (standard) provides power to the main unit (see “BCM power supply” on page 63). RFO: The two redundant, hot-swappable power supply modules provide power to the main unit (see “BCM power supply” on page 63).
Chapter 2 Introducing the BCM hardware Figure 6 Advanced function tray Hard disk Advanced function tray latch Hard disk cage Advanced function tray chassis Status LEDs (RAID only) Buzzer reset button (RAID only) Bezel screw Reserved bay Advanced function tray face with single hard disk Hard disk cage Power supply connector Primary disk Hard disk Reserved bay Advanced function tray RAID configuration Power supply connector IDE connector Hard disk cage lift tab RAID card Mirror disk IDE con
Chapter 2 Introducing the BCM hardware 39 Figure 7 Advanced function tray RAID status LEDs Primary Alarm Reset Mirror Status Base function tray component hardware This section describes the following base function tray components: • • • • • “Base function tray faceplate components” on page 39 “Base function tray internal components” on page 40 “Main card” on page 43 “Data networking components” on page 46 “I/O interface card” on page 48 Base function tray faceplate components Figure 8 illustrates th
Chapter 2 Introducing the BCM hardware Table 5 Base function tray faceplate component descriptions Component Description System status LEDs The system status display LEDs indicate the current status of the hardware components (see “Base function tray system status display LEDs” on page 77). Reset button The reset button restarts the BCM system. WAN card The WAN card (field upgrade) connects the BCM system to the wide area network (WAN). See “WAN interface card” on page 46.
Chapter 2 Introducing the BCM hardware 41 Table 6 Base function tray internal component descriptions Component Description System status LEDs The system status display LEDs indicate the current status of the hardware components (see “Base function tray system status display LEDs” on page 77). DS256 interface The DS256 interface connects to MBM backplane DS30 connectors. PEC III slots The PEC III slots provide connections for installing PECs.
Chapter 2 Introducing the BCM hardware Figure 11 BCM400 MSC components Mounting screw holes PEC III (4 slots) DS256 interface (connect to MBM backplane DS30 connectors) PCI connector Bracket press plate DS256 (to expansion unit) Auxiliary ringer Lanclet tab Page relay Page output Music-on-hold input Table 7 MSC faceplate optional connectors Connectors Description DS256 connector (BCM400) The BCM expansion unit connects to the BCM main unit through the DS256 jack on the MSC faceplate.
Chapter 2 Introducing the BCM hardware 43 MSC IP call processing hardware If your system requires a high volume of IP telephones or more IP trunks than the standard eight trunks, you can switch a DS30 bus setting on the MSC from providing service for an MBM, to providing digital processing service for additional IP telephones and trunks. To ensure adequate data flow from the system, you can increase the number of PEC III cards (BCM200 can have maximum of two cards; BCM400 can have a maximum of four).
Chapter 2 Introducing the BCM hardware Figure 12 Main card connectors (installed in the base function tray) PCI riser card connectors Modem card DIMM connectors CMOS battery I/O card connector Main card Main card connections The main card provides peripheral and telephony processing control for the BCM system. The main card connects to the I/O card, system status display (SSD) card, and modem interface card. Figure 13 shows the main card and I/O card connectors.
Chapter 2 Introducing the BCM hardware 45 Figure 13 Card connections Front Rear DIMM connectors SSD board connector Connect to HDD for BCM400 Connect to redundant fan SSD connector I/O Card Connect to power supply (20 pin) Modem card Main card Modem card connector Connect to single fan Connect to redundant power supply status Lower PCI riser connection to MSC Upper PCI riser connection to WAN card Connect to Connect to Main card power supply and I/O card HDD for BCM200 (PSU AUX) connector PC
Chapter 2 Introducing the BCM hardware Figure 15 PCI riser card connectors PCI riser card mounting screws WAN PCI connector Base function tray - front MSC PCI connector PCI riser card PCI riser/main card connector Main card Data networking components The data networking components connect the BCM system to the WAN. WAN interface card The network interface card (NIC) uses a T1 interface and sync port that connects the BCM system to the WAN. The WAN card is available as a field replaceable unit.
Chapter 2 Introducing the BCM hardware 47 Figure 16 WAN interface card (international version) Daughter cards WAN card PCI clamp press plate PCI connector X.21 DB25 female connector (WAN1) V.35 DB25 female connector (WAN2) Figure 17 Dual V.35 WAN interface card Daughter cards WAN card PCI clamp press plate PCI connector V.35 DB25 female connector (WAN1) V.
Chapter 2 Introducing the BCM hardware Modem card The V.92 (or V.90) modem connects the BCM system to the public switched telephone network (PSTN), enabling the BCM system to send and receive data. The modem card is standard on North American systems, while it is optional for APAC and EMEA. The modem kit consists of a modem card, RJ-11 interface, and connector cable.
Chapter 2 Introducing the BCM hardware 49 Figure 20 I/O interface card connectors PSU status - RPS output signalling connector BCM200 MSC guide bracket Fan 2 connector Primary IDE controller (IDE0) Fan 1 connector 20-pin power supply connector I/O Card Base function tray connector PSU AUX connector Secondary IDE controller (IDE1) BCM expansion unit (BCM400 only) In addition to a main unit, the BCM400 system can have one expansion unit. The expansion unit is not compatible with the BCM200 system.
Chapter 2 Introducing the BCM hardware Figure 21 BCM expansion unit connected to BCM400 main unit BCM400 main unit DS256 port BCM expansion unit NEEd DS256 port MBM bays and backplane The number and configuration of the MBMs depend on the number of bays available in the main unit and DS30 system resources. The BCM200 main unit provides two MBM bays. The BCM400 main unit provides four MBM bays. All MBM bays must contain either an MBM or an MBM filler blanking plate.
Chapter 2 Introducing the BCM hardware 51 The MBM backplane provides the MBM component interface to the power supply and main card. The MBM backplane mounts at the rear of the MBM bays and is a non-replaceable component. Figure 23 illustrates the BCM200 MBM backplane and connectors. Figure 23 BCM200 MBM backplane Front view Rear view MBM backplane connector to MSC MBM backplane connectors MBM backplane connector to power supply Figure 24 illustrates the BCM400 MBM backplane and connectors.
Chapter 2 Introducing the BCM hardware If your system requires many IP lines or trunks, you can reduce the number of DS30 buses that are assigned to MBMs and increase the number of buses available to IP telephones. This is known as a 3/5 DS30 bus split. In this case, you only have five DS30 buses available for use by the MBMs. Refer to “Understanding DS30 numbers” on page 109 for more information.
Chapter 2 Introducing the BCM hardware 53 Figure 26 MBM connectors (rear view) Cooling fan Signaling, media, and power connector Signaling, media, and power connector This section provides information on the following telephony MBMs: • • • “Trunk media bay modules (MBMs)” on page 53 “Station media bay modules (MBMs)” on page 56 “Specialized media bay modules (MBMs)” on page 61 Trunk media bay modules (MBMs) You install the trunk MBMs in the BCM main unit or the BCM expansion unit.
Chapter 2 Introducing the BCM hardware Table 8 Trunk MBMs (Sheet 2 of 2) MBM What it does Special notes ISDN BRI (see “Basic rate interface media bay module” on page 55) Connects a maximum of four ISDN BRI S/T interfaces. GATM4/GATM8 (see “Global analog trunk media bay module” on page 56) Connects either four (GATM4) or eight (GATM8) analog public switched telephone lines to the BCM system. Note: Refer to “Market profile attributes” on page 351 for supported market profiles.
Chapter 2 Introducing the BCM hardware 55 Tip: You can install a maximum of three DTM modules in the BCM main unit, depending on the available buses. Caller ID trunk media bay module There are two Caller ID trunk media bay modules (CTM): • • CTM4 The CTM4 connects a maximum of four analog calling line ID (CLID) interfaces to the BCM system through four RJ-11 jacks on the MBM faceplate. These jacks are labeled Line 1, Auxiliary, Line 2, Line 3, and Line 4. The auxiliary jack connects to Line 1.
Chapter 2 Introducing the BCM hardware Each BRI ISDN loop you connect adds two telephone lines to the BCM system. Therefore, each BRIM adds a maximum of eight lines to the BCM system through the four RJ-48C jacks on the faceplate. The LEDs beside each RJ-48C jack are on when the ISDN line is active. Figure 29 on page 56 shows the BRIM faceplate LEDs and connections.
Chapter 2 Introducing the BCM hardware 57 Table 9 Station MBMs (Sheet 2 of 2) MBM What it does Special notes ASM/ASM8 (see “Analog station media bay modules” on page 58) Connects a maximum of eight analog devices to the BCM system. ASM8+/GASM (see “Analog station media bay modules” on page 58) Connects a maximum of eight analog devices to the BCM system.
Chapter 2 Introducing the BCM hardware 4x16 media bay module The 4x16 media bay module (MBM) provides both analog trunk connections and connections to digital telephones. The 4x16 MBM provides connections for four analog trunk lines and 16 digital telephones. Each of the four analog trunk lines support caller ID and disconnect supervision. An auxiliary port next to the Line 1 port enables you to use an analog telephony device, such as a modem, fax, or telephone, to share the trunk.
Chapter 2 Introducing the BCM hardware 59 Disconnect supervision note: The central office disconnects the call after the ASM8+ provides an open switch interval (OSI) to the off-hook station of 850 ms (TIA/EIA 464 section 5.4.10.2.4; minimum is 600 ms) as a disconnect signal. If the station remains on-hook after the disconnect signal, the ASM8+ disconnects the station equipment from the network without returning a tone to it (TIA/EIA 464 section 5.4.10.2.5[1]).
Chapter 2 Introducing the BCM hardware Table 10 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 2 of 2) Specification ATA2 ASM8 ASM8+ GASM8 GASI Loop current 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum Battery feed voltage -48 V dc ± 10% -48 V dc ± 10% -29 V dc ± 10% -48 V dc ± 10% -48 V dc ± 10% FIC code OL13ABC N/A N/A N/A N/A Ringer equivalency number 3 1 2 2 2 ATA2 to BCM loop 135 ohms resistance (cable only) (800 m of 0.
Chapter 2 Introducing the BCM hardware 61 Specialized media bay modules (MBMs) This section describes the MBMs that perform a specific job outside of the trunk and station MBM descriptions (see Table 11). Table 11 Specialized MBMs Module type What it does Special notes FEM (see “Fiber expansion media bay module” on page 61) Connects a maximum of six Norstar expansion units. The switches on the FEM are used to turn fiber ports on and off.
Chapter 2 Introducing the BCM hardware • • • • • • provides the functionality of a DTM (T1 digital lines only) splits the incoming T1 line so that some of the lines are used for voice traffic and some of the lines are used for data traffic provides either the channel service unit (CSU) or data service unit (DSU) functionality to support connections to data terminal equipment (DTE), such as a router or a bridge connects to network devices that support V.
Chapter 2 Introducing the BCM hardware 63 Figure 36 BCM400 expansion gateway configuration Pr M Ala M All stations are connected to the Host Host: BCM main unit and expansion unit IP trunk BCM400 expansion gateway Pr M Ala M PSTN Two PSTN trunks on expansion gateway BCM components Refer to the following sections for descriptions of the BCM components: • • • • • • • “BCM power supply” “BCM400 redundant power supply” “Power supply adapter cord (international users)” “Uninterruptable power supply”
Chapter 2 Introducing the BCM hardware Figure 38 Standard power supply connectors Connector Configuration for Standard Sparkle Power Supply New Lengths Purpose and Notes 525mm MBM Back plane 525mm MBM Back plane for BCM400, not required for BCM200 500mm to first, +50mm to next, +100mm to last (total 650mm) tie wrapped Hard disk cage, extra connectors to be tucked under the every 5cm hard disk 430mm to first (right angle) , +150mm to next (total 580mm) Reserved for future use 480mm I/O Card 4
Chapter 2 Introducing the BCM hardware 65 Figure 39 BCM400 redundant power supply and modules Power supply module removed from the redundant power supply unit Power supply module inserted in the redundant power supply unit Figure 40 BCM400 redundant power supply connectors Connector Configuration for Cable Lengths and Redundant Sparkle Power Supply Markings Purpose and Notes 550mm (P2) Route to Media bay backplane 1: Tie any slack at the connector (behind the MBM).
Chapter 2 Introducing the BCM hardware Power supply adapter cord (international users) The power supply adapter cord is for international (non-North American) BCM users. It connects to the power supply on one end and to the (C-14) BCM power bar on the other end. You require one power supply adapter cord for each power supply you want to connect to the power bar.
Chapter 2 Introducing the BCM hardware 67 Figure 41 BCM200 main unit hard disk and bracket Rear view Front view Hard disk bracket Hard disk Connector Hard disk bracket lift tab Figure 42 BCM400 main unit hard disk and bracket Front view Rear view Hard disk bracket Hard disk Hard disk bracket lift tab RAID upgrade kit The BCM200 main unit and the BCM400 main unit (standard) can contain a redundant array of independent disks (RAID).
Chapter 2 Introducing the BCM hardware The RAID card has three ribbon cable connectors. The hard disk connectors are mounted on the right and left sides of the RAID controller card. The third ribbon cable connection, mounted at the rear of the card, connects to the primary IDE connector on the I/O card (see Figure 43).
Chapter 2 Introducing the BCM hardware 69 Figure 44 Cooling fan Mount holes I/O card fan connector Field replaceable units (FRU) Use Table 12 to Table 17 as a reference when you need to order, replace, or install component hardware. The tables provide references to the component description and installation procedures. Note: The product engineering code can change over time; consult the catalog for the latest information.
Chapter 2 Introducing the BCM hardware Table 13 Chassis field replaceable units Component description FRU description Installation procedure Base function tray “Base function tray component hardware” on page 39 “To install the base function tray” on page 236 Wall-mount kit N/A “Installing the main unit on the wall” on page 96 BCM field redundancy upgrade kit “BCM400 main unit” on page 34 “Upgrading to a redundant power supply” on page 286 “Replacing the hard disk” on page 253 “Replacing or i
Chapter 2 Introducing the BCM hardware 71 Table 17 MBM Component description FRU description Installation procedure MBM bay filler blanking plate “MBM bays and backplane” on page 50 “Installing a media bay module (MBM)” on page 105 DTM MBM “Digital trunk media bay module” on page 54 “Installing a media bay module (MBM)” on page 105 CTM4 CLID trunk MBM “Caller ID trunk media bay module” on page 55 “Installing a media bay module (MBM)” on page 105 CTM8 CLID MBM “Caller ID trunk media bay module
Chapter 2 Introducing the BCM hardware Telephones and adapters The following telephones and devices can be used with the BCM system: Digital Phone 7100 — one-line display, one memory button without indicator. Digital Phone 7000 (not shown) (International only) — four memory buttons, without display or indicators. Digital Phone 7208 — one-line display, eight memory buttons with indicators.
Chapter 2 Introducing the BCM hardware 73 Digital Phone 7316E + Key Indicator Module (KIM) — all the features of the 7316E plus 24 extra memory buttons with indicators, per KIM. Can be configured as an enhanced central answering position (CAP) that supports line and Hunt group appearances (the eKIMs), or as an ordinary KIM that only supports memory button programming (the OKIMs). Supports a maximum of four eKIMs and up to nine OKIMS.
Chapter 2 Introducing the BCM hardware IP Phone 2001 (not shown) — connects through an IP link to the BCM system. It has a single-line text display with a row of display keys on the second display line. The IP Phone 2001 can be used to call through any type of BCM line. IP Phone 2002 (not shown) — connects through an IP link to the BCM system. It has a two-line text display with a row of display keys on the third display line, and four memory keys with indicators.
Chapter 2 Introducing the BCM hardware 75 Note: Nortel provides limited support for legacy Norstar telephones. Accessories The following accessories can be used with the BCM system: Station auxiliary power supply (SAPS) — provides power for the OKIMs when the 7316E is connected to five or more KIMs. It can also be used to extend the loop length between a telephone or terminal and the BCM system from 1000 to 2600 feet. You must use a dedicated cable to connect the two locations.
Chapter 2 Introducing the BCM hardware N0060612
Chapter 3 Viewing the BCM system LEDs 77 Chapter 3 Viewing the BCM system LEDs Refer to the following sections for information on the BCM system LEDs: • • “Base function tray system status display LEDs” “Media bay module LEDs” on page 79 Base function tray system status display LEDs A line of 10 LEDs displays on the base function tray faceplate of the BCM main unit (see Figure 45 and Table 18). The LEDs show the current state of various hardware components.
Chapter 3 Viewing the BCM system LEDs Table 18 Base function tray system status LED states (Sheet 2 of 3) LED Description LED states Status Indicates the system status. Six non-blinking LEDs in the center indicate monitoring software is not active.
Chapter 3 Viewing the BCM system LEDs 79 Table 18 Base function tray system status LED states (Sheet 3 of 3) LED Description LED states Temp Monitors the main unit and CPU temperature. Green ON – normal Red ON – sensor is non-operational or temperature is out of range. Note: Red LED indicates a possible fan failure. Fan Monitors the status of the fans.
Chapter 3 Viewing the BCM system LEDs Figure 46 MBM LEDs Power Status Table 20 describes the possible MBM LED states. Table 20 MBM LED descriptions Power Status Description Off Off The MBM does not have power, or there is a failure of the MBM power converter. On Off BCM to expansion unit failure or system initialization.
Chapter 3 Viewing the BCM system LEDs 81 Figure 47 DTM LEDs Power LED Status LED In service LED Loopback test LED Receive LEDs Transmit LEDs Table 21 describes the functions of the DTM LEDs. Table 21 DTM LED functions LED Status Descriptions Power – Refer to “Media bay module LEDs” for details. Status – Refer to “Media bay module LEDs” for details. In service Flashing The T1, ETSI, or PRI trunks are out of service because a loopback test is running or the DTM is initializing.
Chapter 3 Viewing the BCM system LEDs BRIM LEDs The BRIM has one additional LED beside each RJ-48C jack. Figure 48 shows the location of the LEDs on a BRIM. Figure 48 BRIM LEDs Power LED Status LED Table 22 describes the functions of the BRIM LEDs. Table 22 BRIM LED functions LED Status Descriptions Power – Refer to “Media bay module LEDs” for details. Status – Refer to “Media bay module LEDs” for details. ISDN line ON The ISDN line associated with the LED is active.
Chapter 4 Installation overview 83 Chapter 4 Installation overview To install a BCM system, you install a BCM main unit, a BCM expansion unit (optional), and the telephony components. Figure 49 and Table 23 provide an overview of the installation process. Figure 49 BCM system installation overview BCM200/400 4.
Chapter 4 Installation overview Table 23 BCM system installation overview (Sheet 1 of 2) Tasks Description Link to Prepare for installation Verify these requirements: • environmental • electrical • site telephony wiring “Checking the installation prerequisites” on page 87 Get required equipment and tools Ensure you have these items: • basic hardware • optional equipment • other hardware and tools “System equipment, supplies, and tools” on page 89 Check required prerequisites Verify environmen
Chapter 4 Installation overview 85 Table 23 BCM system installation overview (Sheet 2 of 2) Tasks Description Link to Initialize the system Begin the configuring process for your system. “Initializing the system” on page 177 Set up the system and set Perform the basic system configuration using Element configuration Manager, Startup Profile, or Telset Administration. “Configuring the BCM system” on page 183 BCM200/400 4.
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Chapter 5 Checking the installation prerequisites 87 Chapter 5 Checking the installation prerequisites Refer to the following sections for information on BCM system installation prerequisites: • • • • • “General requirements” “Environmental requirements” “Electrical requirements” “Site telephony wiring requirements” on page 88 “System equipment, supplies, and tools” on page 89 General requirements Before you install the BCM main unit or expansion unit, complete the following actions: • • • Determine th
Chapter 5 Checking the installation prerequisites Electrical requirements Ensure you meet the following electrical requirements: • • Power must be supplied from a non-switched, unobstructed outlet within 1.5 m (5 ft.) of the BCM units. The supplied power must be 100/240 V AC, 50/60 Hz, and 10 A minimum service with a third-wire safety ground. The third-wire safety ground provides shock protection and prevents electromagnetic interference.
Chapter 5 Checking the installation prerequisites • • 89 use of a station auxiliary power supply (SAPS) for loops 300 m (975 ft.) to 1200 m (3900 ft.). In North America, the SAPS must be a CSA- or UL-approved Class 2 power source. In Europe, the SAPS must be a Class II power source and CE marked. no bridge taps Analog loop The following parameters must be met for an analog loop: • • maximum DC loop resistance of 208 maximum cable length (0.5 mm or 24 AWG) of 1220 m (4000 ft.
Chapter 5 Checking the installation prerequisites • • digital mobility controller (DMC), base stations, repeaters, and digital mobility phones Wireless LAN handsets, SVP and TFTP servers, and access points Countries outside of North America must order separately a power cord that conforms to their specific requirements or standards. All North American main unit and expansion units are equipped with a North American power cord.
Chapter 6 Installing the BCM main unit This section describes how to install the BCM main unit. You can install the main unit in an equipment rack, on a wall, or on a desktop. Figure 50 shows the steps required to install the main unit. Figure 50 Overview of installing the main unit BCM200/400 4.
Chapter 6 Installing the BCM main unit Refer to the following sections for information on installing the main unit: • • • • “Unpacking the main unit” “Installing the main unit in an equipment rack” on page 92 “Installing the main unit on the wall” on page 96 “Installing the main unit on a flat surface” on page 98 Unpacking the main unit Open the main unit box and check that you have all of the components listed below: • • • • • • one main unit one power supply cable four rubber feet one set of rack-
Chapter 6 Installing the BCM main unit 93 To attach the rack-mount brackets 1 Place the BCM main unit on a flat, clean surface. 2 Align the screw holes between the BCM main unit and the right rack-mount bracket. 3 Fasten the bracket to the BCM main unit using four screws. Caution: Use only the screws supplied with the rack-mount bracket. Do not replace the screws. Other screws can damage the unit. 4 Align the screw holes between the BCM main unit and the left rack-mount bracket.
Chapter 6 Installing the BCM main unit Figure 52 Attach the rack-mount bracket to the BCM400 main unit Install rack-mount bracket screws Figure 53 Attach the mounting bracket to the expansion unit To mount the main unit in an equipment rack 1 Determine the location in the rack where you want to install the main unit. 2 Position the main unit in the rack. Have an assistant hold the main unit. 3 Align the holes in the rack-mount bracket with the holes in the equipment rack rails.
Chapter 6 Installing the BCM main unit 95 Figure 54 Fasten the BCM200 main unit to an equipment rack Figure 55 Fasten the BCM400 main unit to an equipment rack BCM200/400 4.
Chapter 6 Installing the BCM main unit Figure 56 Fasten the expansion unit to the equipment rack Installing the main unit on the wall This procedure describes how to mount the BCM200 or BCM400 main unit to a wall. To mount the main unit on the wall, you need: • • • a wall-mount bracket kit NTAB3422 four #10 x 2.5 cm (#10 x 1 in.) round-head wood screws a plywood backboard 2 cm (3/4 in.
Chapter 6 Installing the BCM main unit 97 Note: If the backboard for the BCM main unit has enough room for the expansion unit, you do not require a second backboard. 3 Choose a location on the backboard that is level and leaves enough space on the sides (23 cm or 9 in.) to insert and remove the media bay modules (MBMs). 4 Mark the location of the wall-mount bracket holes on the plywood backboard. 5 6 a Use the wall-mount bracket as a template.
Chapter 6 Installing the BCM main unit Figure 57 Attach the wall-mount brackets to the BCM200 main unit Install wall-mount bracket screws Figure 58 Attach the wall-mount brackets to the BCM400 main unit Install wall-mount bracket screws 8 Hang the BCM main unit on the backboard screws. Make sure the main unit is level. Ensure the wood screw heads seat fully into the wall-mount bracket slots. 9 Tighten the wood screws against the wall-mount bracket.
Chapter 6 Installing the BCM main unit 99 Caution: Do not place anything directly on top of the BCM main unit or expansion unit. To install the BCM main unit on a table or shelf 1 Attach four rubber feet to the corners on the bottom of the main unit. 2 Position the main unit on the table or shelf. 3 Make sure you leave enough space around the unit for ventilation and access to the cables and media bay modules.
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Chapter 7 Installing an expansion unit 101 Chapter 7 Installing an expansion unit Adding an expansion unit increases the capacity of your BCM system by providing a method of adding media bay modules (MBMs). Each MBM you add increases the number of public switched telephone network (PSTN) trunks or extensions that you can connect to the BCM system. Figure 59 shows the steps required to install the expansion unit. Figure 59 Overview of installing a expansion unit BCM200/400 4.
Chapter 7 Installing an expansion unit Refer to the following sections for information on installing an expansion unit: • • • “Unpacking the expansion unit” “Installing the expansion unit” on page 102 “Connecting the BCM expansion unit to the BCM main unit” on page 103 Unpacking the expansion unit Open the expansion unit box and remove all the components.
Chapter 7 Installing an expansion unit 103 Connecting the BCM expansion unit to the BCM main unit After the expansion unit is installed in the desired location, use the supplied DS256 cable (NTAB3086) to connect it to the BCM main unit. The cable has the following characteristics: • • • all 8 pins must be connected as shown in Table 24 and Figure 60.
Chapter 7 Installing an expansion unit To connect the expansion unit to the main unit 1 Plug one end of the supplied DS256 cable into the DS256 connector on the expansion unit (see Figure 61). Figure 61 DS256 connector on the expansion unit DS256 connector 2 Plug the other end of the cable into the DS256 connector on the faceplate of the MSC in the BCM main unit (see Figure 62).
Chapter 8 Installing a media bay module (MBM) 105 Chapter 8 Installing a media bay module (MBM) Use the procedures in this chapter to select and install the media bay modules (MBM) in BCM main unit and the expansion unit.
Chapter 8 Installing a media bay module (MBM) Figure 63 Process for determining MBMs Determine trunk and extension requirements Determine DS30 requirements for each MBM Determine if any offsets can be used Determine which DS30 buses are available Set DIP switches on MBMs Install MBMs into the main unit or expansion unit The first step in selecting the MBMs is to establish the number of extensions (internal lines) and PSTN lines (trunk lines) you have or need.
Chapter 8 Installing a media bay module (MBM) 2 107 Use the number of lines and the number of lines per MBM to determine how many MBMs you need.
Chapter 8 Installing a media bay module (MBM) Selecting station MBMs The number and type of telephones and related equipment you have determines which station MBMs you require. Note: If you are adding any extensions in the near future, include them in your calculations. To select station MBMs 1 In Table 26, record the number of each type of extension you have. 2 Use the number of extensions and the number of extensions per MBM to determine how many MBMs you need.
Chapter 8 Installing a media bay module (MBM) 109 Selecting a fiber expansion module (FEM) The FEM allows you to connect a maximum of six Norstar MBMs to a BCM system. Each FEM connection requires one DS30 bus, therefore, the BCM used for this purpose can only support one FEM module if you are converting a fully-configured Norstar system. Note: The DIP switch settings you chose determine which FEM ports are available. If you enable all six FEM ports, the BCM system has no more DS30 resources available.
Chapter 8 Installing a media bay module (MBM) Figure 64 DS30 model Four offsets per bus DS256 on MSC DS30 bus #2 DS30 bus #3 DS30 buses available to modules in a 2/6 split DS30 bus #4 DS30 bus #5 DS30 buses available to modules in a 3/5 split DS30 bus #6 DS30 bus #7 DS30 numbers are set using the number 4, 5, and 6 DIP switches on the back or underside of the MBMs. The exception is the FEM MBM. The FEM DIP switches turn on ports, each of which consumes one bus.
Chapter 8 Installing a media bay module (MBM) 111 Offsets are assigned using DIP switches 1, 2, and 3 on the MBM. Note: MBMs that do not, or cannot, share DS30 buses always assign the offset as 0 (zero). As well, if the MBM requires more than one bus, such as the 4x16 or the DDIM, only the first DS30 is set on the DIP switches. The next consecutive DS30 bus is automatically assigned by the MBM.
Chapter 8 Installing a media bay module (MBM) Figure 66 Space requirements for MBMs, on a per-DS30 configuration Trunks (lines) 1 DS30 bus/ offset set to 0 Stations (extensions) Single-density modules Double-density modules 1 DS30 bus 1 DTM per DS30 1 DS30 bus/ offset set to 0 4 DD ASM 8s or GASM8s per DS30 1 DSM 16 per DS30 1 DS30 bus/offset set to 0, 1, or 2 3 BRIs per DS30 1 DS30 bus 2 DS30 buses/ offset set to 0 1 DS30 bus/offset set to 0, 1, 2, or 3 2 DD DSM 16+ per DS30 1 DSM 32 per 2 DS
Chapter 8 Installing a media bay module (MBM) 113 Figure 67 Space requirements for special MBMs Combination and specialized media bay modules 4x16 module 2 DS30 buses/ offset set to 0, 1, 2, or 3 DDIM module 2 DS30 buses/ offset set to 0 1 full DS30 for DTM module 1 offset of 1 full DS30 for lines 1 full DS30 for telephone and equipment connections 1/2 DS30 for the stations 1 full DS30 for data Note: The FEM module requires a DS30 bus for each port that is active.
Chapter 8 Installing a media bay module (MBM) Assigning DS30 resources MBMs are assigned to DS30 buses in a specific hierarchical manner. This section describes the preferred order of positioning for each type of MBM. The following are some general notes about assigning MBMs: • • • • • • • • The DIP switches on the DDIM are used to set the DS30 designation for the DTM part of the MBM. The MBM automatically assigns an additional DS30 for the data part of the DDIM.
Chapter 8 Installing a media bay module (MBM) 115 Choosing the assigned order for MBMs Assign the MBMs and DS30 buses in the order shown in Figure 68 on page 115. Station MBMs are assigned starting with DS30 2. This allows telephones to start numbering from the system Start DN (the default is 221). Trunk MBMs are assigned starting at DS30 7 in a system with a 2/6 DS30 split, and at DS30 6 in a system with a 3/5 split.
Chapter 8 Installing a media bay module (MBM) Determining MBM DIP switch settings Assign DIP switch settings before you install an MBM. The DIP switches are located on the back or underside of the MBM. Note: Fiber expansion module (FEM) switches The switches on the fiber expansion module (FEM) do not work in the same way as those of the trunk or station MBMs. On the FEM, the switches turn the fiber ports on and off.
Chapter 8 Installing a media bay module (MBM) 117 Figure 69 How to use the configuration map 1. Indicate the modules you want to install 2. Note how many DS30 buses each module requires Media bay module positioning DS30 bus # 4. Assign an offset number to each module DIP switch setting 1 ASM8/ CTM/ CTM8/ GASM GATM 4x16 DTM GATM 8 4 8 1 2 3 (offset) BRI on 2 on 4 on 5 6 (DS30 ch) on on on Off-set 0 4 5 3 2 2 7 3 3.
Chapter 8 Installing a media bay module (MBM) Table 28 Possible trunk MBM DIP switch settings (Sheet 2 of 2) DIP switch settings Trunk MBM positioning DS30 bus # 4x16 Offsets 0,1, 2, 3 Line Exten. 0 3 1 2 DDIM DTM 4 1 2 Offset 0 5 1 2 Picks up ch. #4 0 Picks up ch. #5 0 Picks up ch. #6 0 Picks up ch. #7 0 Picks up ch. #4 0 Picks up ch. #5 0 Picks up ch. #6 0 Picks up ch.
Chapter 8 Installing a media bay module (MBM) 119 Table 29 shows possible DS30 and offset configurations for each type of station MBM, and the corresponding switch settings. Note that DIP switch 1 indicates the density mode for DSM 16+ and DSM 32+ (SDD = single density, DIP switch 1:on; FDD = Double Density, DIP switch 1:off).
Chapter 8 Installing a media bay module (MBM) Setting MBM DIP switches Before you install the MBMs into the BCM system, you must set the DIP switches. Make a note of these settings either on the chart shown in Table 28 or in the Programming Record form. To set MBM DIP switches 1 Locate the DIP switches on the MBM. See Figure 70.
Chapter 8 Installing a media bay module (MBM) 4 121 You are now ready to install the MBMs into the BCM system. Refer to “Installing optional telephony equipment” on page 173 for details. Tip: Create a label with the DS30 bus and DIP switch settings. Affix the label to the front of the MBM as a quick reference during maintenance activities. Assigning line and extension numbers The switch settings on the MBM determine the line numbers and extension numbers the MBMs use.
Chapter 8 Installing a media bay module (MBM) Table 32 shows the switch settings for each DS30 bus, and the resulting line assignments.
Chapter 8 Installing a media bay module (MBM) 123 BRI switch settings You can install a maximum of three BRIM MBMs per DS30 bus on the offsets indicated in Table 34.
Chapter 8 Installing a media bay module (MBM) Table 35 shows the switch settings for each DS30 number, and the resulting line assignments for CTMs and CTM8s.
Chapter 8 Installing a media bay module (MBM) 125 GATM switch settings There are two models of GATM: GATM 4: The GATM 4 provides connections for four analog calling line identification (CLID) or supervision disconnect PSTN lines. Each voice line uses one line in the DS30 bus offset. Because each DS30 bus has four lines per offset, you can assign a maximum of four GATM4s to a single DS30 bus by making the offset switch settings different for each MBM.
Chapter 8 Installing a media bay module (MBM) Table 36 lists the DIP switch settings for the GATM country select DIP switches. Table 36 GATM country select DIP switch settings Country select DIP switch settings 1 2 3 4 5 6 7 8 1 2 3 4 5 6 78 Setting for automatic downloads (all countries) Manual settings (pre-BCM 3.
Chapter 8 Installing a media bay module (MBM) 127 Table 38 shows the switch settings for each DS30 bus, and the assigned lines and dialing numbers (DNs) for each DS30 bus.
Chapter 8 Installing a media bay module (MBM) ASM 8 and GASM8 switch settings In a single-density configuration, such as for DS30 6 or 7 when they are set to the default PDD, only offset 1 and 2 are available to ASM 8/GASM8. In a double-density configuration, you can install four GASM8s for each DS30 bus. Table 38 shows the switch settings for each DS30 number and the dialing numbers (DNs) assigned to each DS30 number.
Chapter 8 Installing a media bay module (MBM) 129 The mode used defines which features are available, as shown in Table 40.
Chapter 8 Installing a media bay module (MBM) Note: Switch settings not shown in this table will default to the North American profile. Table 41 ASM8+ country select DIP switch settings Manual settings (pre-BCM 3.6 systems) Country profile 1 2 3 4 5 6 7 8 off off off off off off off off North America off off off off off off off on United Kingdom Manual settings (BCM 3.
Chapter 8 Installing a media bay module (MBM) 131 Table 42 DSM16/DSM16+ and DSM32/DSM32+ single-density switch settings (upgraded system) Enter these switch settings Select DS30 bus **To assign these DNs to DSM16 or 1 2 3 4 5 6 DSM 16+ 2 on on on on on on 221-236 221-252 (DS30 2 and 3) 3 on on on on on off 237-252 237-268 (DS30 3 and 4) 4 on on on on off on 253-268 253-284) (DS30 4 and 5) 5 on on on on off off 269-284 269-300 (DS30 5 and 6) 6 on on on off
Chapter 8 Installing a media bay module (MBM) DSM16/DSM 32 single density switch settings (new system) The following table shows the switch settings for DSM modules deployed as single density on a new system running BCM 3.0 or later software. Note: DSM modules deployed prior to BCM 3.0 are all single density and cannot be set to double density, but they can still be used on new systems. The DSM 16+ and DSM32+ modules can be set to either density.
Chapter 8 Installing a media bay module (MBM) 133 Table 45 DSM 16+ and DSM32+ double density switch settings (new system) (Sheet 2 of 2) 5 6 **7 off on off off A 317-332 A off B 333-348 B on A 349-364 A on B 365-380 B on off A 381-396 A on off B 397-412 B on on off on off on off on on off on off on off off on off on on off off on off off off 333-348 317-332 365-380 349-364 397-412 381-396 * The extensions listed are based on a three-digit DN with a St
Chapter 8 Installing a media bay module (MBM) Warning: Do not attempt to turn on ports requiring a DS30 bus that is already in service to another media bay module located on the same BCM system. Doing this results in unpredictable behavior with both modules. BCM400 expansion gateway MBMs MBMs are installed in the BCM400 expansion gateway in the same manner as in the BCM400 main unit. Refer to Figure 72 on page 134 and Figure 73 on page 135 for sample MBM layouts using the expansion gateway.
Chapter 8 Installing a media bay module (MBM) 135 Figure 73 BCM400 expansion gateway configuration Example 3 System needs: 16 analog trunks 160 digital phones 10 IP Phones 48 digital trunks DTM DTM DSM32 DSM32 DSM32 DSM32 BCM400 expansion gateway DSM32 CTM8 CTM8 BCM400 main unit and expansion unit Example 4 System needs: 192 digital phones 10 IP Phones 48 digital trunks DTM DTM CTM4 DSM32 DSM32 DSM32 DSM32 BCM400 expansion gateway DSM32 DSM32 BCM400 main unit and expansion unit Warning: Ensure y
Chapter 8 Installing a media bay module (MBM) To install an MBM in the BCM main unit or expansion unit 1 Ensure that the switches on the MBM are set correctly. For information about how to set the switches, refer to “Determining MBM DIP switch settings” on page 116. In the case of FEM modules, the switches activate the front ports. Ensure that the switches accurately reflect the ports you require. Refer to “FEM switch settings” on page 133. 2 Select an open media bay.
Chapter 9 Connecting the cables 137 Chapter 9 Connecting the cables This section describes initial system startup procedures for the BCM system and contains the following information: • • • • • • • • “Connecting power to the BCM system” on page 138 “Checking system power and status” on page 139 “Wiring the MBMs” on page 140 “Setting DNs and port numbers” on page 149 “MBM combinations” on page 150 “Changing configurations” on page 154 “System setup” on page 155 “Connecting the data networking hardware” on
Chapter 9 Connecting the cables Warning: Leakage currents Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines. These leakage currents normally safely flow to protective earth ground through the power cord. System shutdown: You must disconnect the media bay module cables from the system before disconnecting the power cord from a grounded outlet.
Chapter 9 Connecting the cables 139 Checking system power and status After you connect power to the BCM system, the power LED on the front of the base function tray and expansion unit lights. Once the system services have reactivated, the status LED turns solid green. For further information on LED indicators, see “Viewing the BCM system LEDs” on page 77. The power LED can indicate RED if the system is in standby mode whereby power is available but shut down by the operating system or Overtemp.
Chapter 9 Connecting the cables Figure 74 Module power and status LEDs All modules have a power and status LED DSM16 Table 47 Module power and status LED states LED Label Description Green LED On Green LED Flash Red LED On (Only) Green LED Off Indicates state of system power OK Check for hardware A minimum of 1 power No power to the problem with fan, supply needs attention module power, or heat inside housing Indicates condition of system status All monitored services are functioning In
Chapter 9 Connecting the cables 141 Warning: Qualified persons to service the system The installation and service of this unit must be performed by service personnel with the appropriate training and experience. Service personnel must be aware of the hazards of working with telephony equipment and wiring. They must have experience in techniques that minimize any danger of shock or equipment damage.
Chapter 9 Connecting the cables Connect the MBMs to service providers To connect DTM, CTM, CTM8, BRIM S/T, or 4x16 MBMs 1 On the front of the MBM, locate the RJ-48C jack (DTM), RJ-45 jack (BRIM), or the RJ-11 jacks (CTM and 4x16). 2 Wire one end of the cable to the demarcation blocks of the building. Figure 75 shows the wiring pin-outs for a DTM to connect to a service provider.
Chapter 9 Connecting the cables 143 Figure 77 shows the wiring pin-out for a BRIM S/T to the service provider. This diagram also applies to an S-Loop BRI and is capable of having S-Loop devices connected to it (video phones, terminal adapters, group 3 fax machines). The T setting on the BRI Loop is used when connected to the CO or PSTN. Warning: The BRIM S/T must only be connected to an NT1 provided by the service provider.
Chapter 9 Connecting the cables Figure 78 on page 144 shows the wiring pin-outs for a GATM to connect to a service provider.
Chapter 9 Connecting the cables 145 To connect the DSM16+, DSM32+, ASM8, GASM8, or 4x16 MBMs 1 Wire 16 wire pairs from the amphenol connector to the local connecting blocks so they connect to the 16 station sets you want connected to this MBM. Note: Use 16 wire pairs from each connector for the DSM 32. Note: If you are connecting a DSM16+, 4x16, or DSM32+, use Table 48. If you are connecting an ASM8 or GASM8, use Table 49. Table 48 provides the wiring scheme for the DSM16+, 4x16, and DSM32+ MBMs.
Chapter 9 Connecting the cables Table 48 DSM wiring chart Wiring for DSM 16/16+, 4x16, DSM 32/32+ 25-pair connector T=Tip R=Ring 1R 2R 26 T 4R 5R 6R Port 1 Set # 2 26 White-Blue X01 1 17 1 Blue-White X01 1 17 27 White-Orange X02 2 18 2 Orange-White X02 2 18 White-Green X03 3 19 3 Green-White X03 3 19 28T 29 White-Brown X04 4 20 29T 4 Brown-White X04 4 20 30T 30 White-Slate X05 5 21 5 Slate-White X05 5 21 31 Red-Blue X06 6 22 6 Blue-Red
Chapter 9 Connecting the cables 147 Table 49 ASM wiring chart Wiring for an ASM 8 or GASM8 25-pair female amphenol connector 8T 5T 1T 2T 3T 4T 6T 7T 33R 28R 29R 30R31R 32R 26R 27R WARNING: Ensure that you have Tip (T) and Ring (R) connected to the appropriate pins.
Chapter 9 Connecting the cables Wiring the FEM A fiber expansion module (FEM) allows you to upgrade from a Norstar system to a BCM system by reusing the Norstar MBMs. The MBMs connect to the FEM using the same fiber cable that connected them to the Norstar fiber expansion card. Warning: Handling optical fiber cables If the cable is too long, ensure that it is coiled correctly using the fiber spool. Coil excess fiber cable carefully around the spool provided.
Chapter 9 Connecting the cables 149 Table 50 compares the designated extension numbers on the Norstar and on the BCM systems.
Chapter 9 Connecting the cables Table 51 Cross-referencing ports and DNs (Sheet 2 of 2) DS30 bus 3 DS30 bus 4 DS30 bus 5 DS30 bus 6 DS30 bus 7 DN Port 204 DN Port 304 DN Port 404 DN Port 504 DN Port 604 DN Port 704 DN Port 205 DN Port 305 DN Port 405 DN Port 505 DN Port 605 DN Port 705 DN Port 206 DN Port 306 DN Port 406 DN Port 506 DN Port 606 DN Port 706 DN Port 207 DN Port 307 DN Port 407 DN Port 507 DN Port 607 DN Port 707 DN Port 208 DN Port 308 DN Port 408 DN Port
Chapter 9 Connecting the cables 151 Combining CTMs/GATMs and 4x16s The 4x16 combination MBM is a combination of a CTM4 and a DSM16. A maximum of four CTM4s/GATM4s can fit into a DS30 bus when each is given a different offset. Therefore, you can combine a maximum of three CTM4s/GATM4s with a 4x16 MBM. This configuration would occupy two full DS30 buses. You can install a maximum of three of the above combinations in a BCM system with an expansion unit added to it.
Chapter 9 Connecting the cables Table 53 demonstrates this combination, including the switch settings for each MBM.
Chapter 9 Connecting the cables 153 Table 54 demonstrates either a double-density system.
Chapter 9 Connecting the cables Table 55 Three BRI modules, two DSM 32s, and one DECT module Each heavily-outlined and shaded square represents one module 1 DECT offset 0 DS30 channel # 3 BRI offset 0, 1 and 2 2 DSM32s offset 0 2 Switch setting 1 2 3 4 5 6 0 on on on on on on 0 on on on on off on 3 4 5 6 7 0 DECT switch settings: on on off on on on 0 BRI settings on on on off on off 1 BRI settings on on off off on off 2 BRI settings on off on off on off Changing configura
Chapter 9 Connecting the cables • • • 155 The goal is to have a balanced mix of trunk and station MBMs. Write the DIP switch settings for each module in a place that is handy to reference when you decide to change or add MBMs. If you update your Norstar system to a BCM system, your station amphenol connectors can be connected into the MBMs without adjustment. Trunk connectors must be converted to RJ-11 (CTM) or RJ-45 (BRI) connectors.
Chapter 9 Connecting the cables Warning: Check with your network administrator before you connect the BCM system to the network to ensure there are no IP address conflicts. The default address for the BCM system is: • IP address:10.10.10.1 • Subnet: 255.255.255.0 If the default IP address will create a network conflict, you must change the IP address of the BCM system before you connect any network connections.
Chapter 9 Connecting the cables 157 To connect the BCM system to the WAN 1 Ensure the system is powered up before connecting this cable. 2 Do one of the following: • • To connect the WAN card using the RJ-48C connector, insert the wide area network (WAN) cable into the RJ-48C jack on the WAN card (see Figure 79 on page 156). To connect the WAN card using the DB26 connector, use an adapter cable to connect the wide area network (WAN) cable to the DB26 connector on the WAN card.
Chapter 9 Connecting the cables Table 58 RS-422/EIA 530 adapter cable (Sheet 2 of 2) DB26 on WAN card Signal RS-422/EIA 530 cable DB26 on WAN card Signal RS-422/EIA 530 cable 3 Receive Data A 3 16 Receive Data B 16 4 Request to Send A 4 17 Receive Clock A 17 5 Clear to Send A 5 18 6 Data Set Ready A 6 19 Request To Send B 7 Signal Ground 7 20 Data Terminal Ready A 20 8 Data Carrier Detect A 8 21 21 9 Receive Clock B 22 Data Set Ready B 10 Data Carrier Detect B 1
Chapter 9 Connecting the cables 159 Table 60 shows the wire connections for a DB15 X.21 adapter cable. Table 60 DB15 X.21 adapter cable DB26 on WAN card Signal DB15 X.21 cable DB26 on WAN card Signal DB15 X.
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Chapter 10 Installing telephones and peripherals This section describes how to install telephones and peripherals. You can add telephones and peripherals before or after you initialize your system. Telephone configuration is determined by which station media bay module (MBM) you are using. The BCM system creates default settings for the telephone DN records when it is first initialized. The settings are based on which telephony profile you chose. To change these settings, use Element Manager.
Chapter 10 Installing telephones and peripherals Refer to Chapter 11, “Installing the analog terminal adapter,” on page 167 for the requirements and procedure for installing the device. Central Answering Position (CAP/eCAP) A Central Answering Position (CAP) provides additional auto-dial positions or additional line appearances. A 7316E telephone can support up to 9 OKIMs. Each module provides 24 programmable keys with indicators.
Chapter 10 Installing telephones and peripherals 163 Table 61 Cross-referencing ports and DNs on a 2.5 system upgraded to 3.
Chapter 10 Installing telephones and peripherals Table 62 Cross-referencing ports and DNs on a new version 3.
Chapter 10 Installing telephones and peripherals 165 Installing an emergency telephone You can use the emergency telephone to make calls when there is no power to the BCM system. To install an emergency telephone on the BCM system, connect a single line analog telephone to the auxiliary port on the CTM/GATM. When you make a call from the emergency telephone, the auxiliary port uses the telephone line connected to the line 1 port of the CTM/GATM.
Chapter 10 Installing telephones and peripherals T7406 cordless telephones use the DNs for the ports on the station module that is connected to the base station. They are digital sets and use M7310/T7316 as an operational model. Moving telephones You can move a BCM digital telephone to a new location within the system without losing its programmed settings, if the telephone has been enabled with Set relocation (automatic telephone relocation).
Chapter 11 Installing the analog terminal adapter This section provides installation instructions for the analog terminal adapter 2 (ATA2) or ATA. The ATA2 connects a standard analog voice device or data communication device to the BCM system through a digital station module. Examples of analog voice devices are analog telephones and answering machines. Examples of analog data communication devices are modems and fax machines.
Chapter 11 Installing the analog terminal adapter Figure 80 Analog telephone installation overview ATA 2 power cord Analog telephone BCM main unit Central Office ATA 2 Terminal loop resistance: 1300 ohms maximum Line loop resistance: 135 ohms maximum Analog data device The ATA2 connects a standard analog data device, such as a fax or modem, to the BCM system. Figure 81 shows an installation overview for connecting a data communication device through an ATA2 to the BCM system.
Chapter 11 Installing the analog terminal adapter 169 Figure 82 ATA2 top view ~ 24 V 0.006 A = jack Line Terminal jack Power supply connector receptacle Figure 83 shows the pin-outs for the connection cables. Figure 83 ATA2 pin-outs Terminal jack Line jack TCM* TCM* Ring (B-Lead) Tip (A-Lead) * The TCM input is not polarity sensitive. To connect the ATA2 1 Connect one end of a line cord to the ATA2 terminal jack. 2 Connect the other end to your telephone, modem, or fax machine.
Chapter 11 Installing the analog terminal adapter To mount the ATA2 on a wall 1 When using 0.5 mm wire (24 AWG), select a location within 800 m (2600 ft.) of the BCM main unit. 2 Allow 12.5 cm (5 in.) clearance for the line jack, terminal jack, and power supply connector. 3 Screw two 4-mm (#8) screws into the wall, 130 mm (5 1/4 in.) away from each other. Leave 6 mm (1/4 in.) of the two screws showing. 4 Align the slots at the back of the ATA2 unit over the screws.
Chapter 11 Installing the analog terminal adapter 171 Figure 85 Insertion loss from the CO to the analog telephone ATA 2 BCM main unit Analog telephone Central Office cable loss Cable loss BCM to ATA 2 ATA 2 to BCM 10 dB Max Longitudinal balance to ground 50 dB 60 to 4,000 Hz With IEEE 455-1976 test Overload level 3 dB Measure the total insertion loss between the CO and analog device by using standard dial-up test lines with a transmission test set (for example, Hewlett-Packard 4935A Transmission
Chapter 11 Installing the analog terminal adapter • • Replace the analog telephone with the test set. Use TRANSMIT/600 OHM/HOLD mode on the test set. 3 Make sure the test set connects in parallel to the service line before removing the analog telephone or the line drops. 4 Remove the analog telephone. 5 Introduce a 1 kHz tone into the analog line at - 10 dBm, and measure the level at the CO exchange.
Chapter 12 Installing optional telephony equipment Use the procedures described in this chapter to connect the optional ringer, page, and music telephony equipment to the media services card (MSC) connectors. Locate and use the MSC connectors on the front of the BCM base function tray.
Chapter 12 Installing optional telephony equipment Activating auxiliary ringer programming You can activate the auxiliary ringer by setting auxiliary ring for specific external lines and BCM telephones. Connecting the external paging system You can connect a customer-supplied external paging system to provide paging over external loudspeakers. Ensure the paging system follows these guidelines: • • • The paging output from the MSC is 100 mV rms across an input impedance of 600 .
Chapter 12 Installing optional telephony equipment 175 Figure 88 Page relay jack Ring - Page relay output MSC Faceplate Page relay Tip - Page relay output Sleeve - Ground Warning: The paging connections must not be connected to exposed plant. Tip: Paging tips BCM external paging does not support talk-back paging equipment unless you use an external line port. The BCM system provides paging over the telephone speakers when there is no external paging equipment.
Chapter 12 Installing optional telephony equipment To connect an external music source 1 Connect the miniature jack of the music source output to the music-on-hold input on the MSC. Refer to Figure 89. Figure 89 Music-on-hold jack Ring - No connection MSC faceplate Music-on-hold input Tip - Music signal Sleeve - Ground 2 Adjust the volume of the music source to an appropriate level by activating Background Music and adjusting the volume at the music source.
Chapter 13 Initializing the system 177 Chapter 13 Initializing the system After you start the BCM system, you are ready to set the initial configuration parameters. The initial configuration defines your BCM system to the network. It also gives the system a unique identity and initial parameters. From that point, you can continue with the specific configurations for your system, which are described in the BCM 4.
Chapter 13 Initializing the system If you must change the IP address (due to a conflict with your network), connect to the BCM system using an Ethernet crossover cable (see “Using the Ethernet crossover cable” on page 178), through the serial port (see “Connecting through the serial port” on page 179), or change the IP address using Telset Administration.
Chapter 13 Initializing the system 4 179 Start the computer. To configure your computer Note: The steps below may differ slightly depending on the operating system of your computer. The task in this section is to specify the IP address and subnet mask for the computer. 1 From the Start menu, choose Settings then choose Control Panel. 2 Double-click the Network icon. 3 Select your TCP/IP adapter, and then click the Properties button. 4 Click the IP Address tab.
Chapter 13 Initializing the system Null modem cable setup Table 63 and Figure 91 show the correct wiring for the BCM serial port of the null modem cable.
Chapter 13 Initializing the system 5 181 a If using a terminal emulation program (Hyperterminal), attach a configuration computer to the BCM main unit serial port (recommended method). b If you are accessing the BCM main unit through your local area network through SSH (secure socket shell), use the default IP address 10.10.10.1. When prompted for a User ID, type: nnadmin 6 When prompted for a Password, type: PlsChgMe! 7 The Configuration main menu screen appears. Refer to Figure 92.
Chapter 13 Initializing the system To generate a keycode through the Nortel Keycode Retrieval System (KRS), you require: • • • Username and password for the KRS (http://www.nortel.com/servsup/krs) BCM 4.0 feature authorization code for each feature BCM 4.
Chapter 14 Configuring the BCM system 183 Chapter 14 Configuring the BCM system This section provides information on configuring the basic BCM parameters. You can configure more advanced parameters using Element Manager or Telset Administration after the BCM system is operational. Figure 93 shows an overview of configuring the basic BCM parameters.
Chapter 14 Configuring the BCM system Initial parameters overview The initial parameters are the required parameters that can be configured using Telset Administration, Element Manager, or the Startup Profile. See Table 64 for a list of the initial parameters.
Chapter 14 Configuring the BCM system 185 Startup parameters overview The startup parameters are the remaining required parameters that cannot be configured using Telset Administration. These parameters must be configured using Element Manager or the Startup Profile. See Table 65 for a list of the startup parameters.
Chapter 14 Configuring the BCM system Table 65 Startup parameters (Sheet 2 of 2) Parameters Telset Administration Element Manager Startup Profile SNMP manager: • Manager IP address N/A Configuration > Administrator Access > SNMP > General tab SNMP Manager User account: • User ID • Group • Description • Callback number N/A Configuration > Administrator Access > View by Accounts tab User Account N0060612
Chapter 15 Using Telset Administration to set the basic parameters 187 Chapter 15 Using Telset Administration to set the basic parameters Telset Administration allows you to use a digital telephone with a two-line display to set the BCM configuration parameters. You cannot set all the basic parameters using Telset Administration. Therefore, after configuring the initial parameters, you must use Element Manager to set the startup parameters. Refer to “Configuring the startup parameters” on page 198.
Chapter 15 Using Telset Administration to set the basic parameters Configuring the initial parameters Use the following procedures to configure the initial parameters for the BCM using Telset Administration: • • • • • • • “To enter the keycodes” “To configure the IP address” “To configure the modem” on page 189 “To select the region” on page 189 “To select the telephony startup template and start DN” on page 190 “To initialize voice mail” on page 190 “To create Telset user accounts” on page 190 To e
Chapter 15 Using Telset Administration to set the basic parameters 4 Press OK. 5 Press CHNGE to modify the IP settings. The display screen shows if DHCP is enabled or disabled. 6 Do one of the following: 7 189 a If DHCP is currently enabled: • • Press DIS to disable DHCP. You have the option to modify the IP Address, Subnet Mask, and Default Gateway. However, these settings have no effect as long as the system is disabled.
Chapter 15 Using Telset Administration to set the basic parameters To select the telephony startup template and start DN You set the template and start DN using Feature **STARTUP from a two-line display telephone. Note: You can only set these parameters for only 15 minutes after system bootup. Refer to the BCM 4.0 Telset Administration Guide for information on using Telset Administration to set this parameter. Other telephony startup parameters are configured using Feature **CONFIG.
Chapter 15 Using Telset Administration to set the basic parameters 191 12 Press CHNGE to change the password for the selected account. 13 Enter the new password for the account. 14 Enter the new password again to confirm it. Refer to “To create user accounts” on page 203 for more information on creating user accounts using Element Manager. Next step After you configure the initial parameters using Telset Administration, you must configure the startup parameters using Element Manager.
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Chapter 16 Using Element Manager to set the basic parameters 193 Chapter 16 Using Element Manager to set the basic parameters The Element Manager application provides a computer-based client interface that can connect to devices over an IP network and display the programming interface for that device.
Chapter 16 Using Element Manager to set the basic parameters Prerequisites BCM Element Manager has the following system requirements: • • • • Windows: Windows 98SE, Windows 2000, Windows XP RAM: minimum 256 MB, recommended 512 MB free space: 150 MB BCM Element Manager access is also supported through a Citrix server Accessing the BCM system After your computer is connected to the BCM system, either through an Ethernet crossover cable or through a LAN connection, you can download BCM Element Manager
Chapter 16 Using Element Manager to set the basic parameters 195 To connect to the BCM system 1 Open BCM Element Manager. 2 From the Network menu, select New Network Element, and then select Business Communications Manager. 3 Enter the BCM system IP address, the username, and password (the default is are shown below): IP address: 10.10.10.1 Username: nnadmin Password: PlsChgMe! 4 Click OK. 5 From the Network Elements folder, select the BCM system IP address.
Chapter 16 Using Element Manager to set the basic parameters To configure the LAN IP address 1 From the Configuration tab, click the Resources folder to expand it. 2 Select Network Interfaces. 3 Select the Interfaces tab. It is normally selected by default. 4 Select the LAN interface to configure. 5 From the Details panel, select the IP Settings tab. 6 From the IP Address Specification area, click Modify. The Modify IP Settings dialog box opens.
Chapter 16 Using Element Manager to set the basic parameters 197 To configure the startup template for telephony services Note: This procedure erases all the telephony programming that is currently on the BCM system. 1 From the Administration tab, click the Utilities folder to expand it. 2 Select Reset. 3 Click Cold Reset Telephony Services. The Cold Reset Telephony dialog box opens. 4 Configure the Cold Reset Telephony attributes (see Table 67).
Chapter 16 Using Element Manager to set the basic parameters Table 68 Quick Install Wizard attributes Attribute Description To Line Enter the line number of the last line in the range of lines you want CallPilot to answer. Number of rings Enter the number of rings you want CallPilot to wait before answering lines. 5 Click Install.
Chapter 16 Using Element Manager to set the basic parameters 3 199 Configure the Date and Time attributes (see Table 69). Table 69 Date and Time attributes Attribute Description Date and Time source Set to NTP if the system uses a network server to determine the correct time and date. Set to Trunk if you want to receive time and date settings from PSTN (if available). Set to Manual if you want to be able to manually configure the time and date for your system.
Chapter 16 Using Element Manager to set the basic parameters Table 70 Subnets: General Settings attributes (Sheet 2 of 2) Attribute Description WINS node type Allows you to specify a client’s WINS node type. The BCM system automatically sets this value to H-node on all DHCP clients. This setting configures the DHCP client PCs to use P-node name resolution before resorting to B-node name resolution. This is efficient when a WINS server is configured for the network.
Chapter 16 Using Element Manager to set the basic parameters 4 201 Configure the IP Terminal Global Settings attributes (see Table 72). Table 72 IP Terminal Global Settings attributes Attribute Description Enable registration Select this check box to allow new IP clients to register with the system. WARNING: Remember to clear this check box when you have finished registering the new telephones.
Chapter 16 Using Element Manager to set the basic parameters 5 Configure the attributes for Modify SNMP Settings (see Table 73). Table 73 Modify SNMP Settings attributes Attribute Description Enable SNMP Agent Select whether to enable or disable the SNMP agent by selecting (or not selecting) the check box. Minimum required security Select the minimum required security for SNMP from the drop-down list. SNMP Version Support Select the SMNP version support from the drop-down list. 6 Click Ok.
Chapter 16 Using Element Manager to set the basic parameters 203 To create user accounts 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 Select Accounts and Privileges from the Administrator Access folder. 3 Select the View by Accounts tab. 4 Click Add... to add a user account. The Add Account dialog box opens. 5 Configure the Add Account attributes (see Table 75).
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Chapter 17 Using the Startup Profile to configure parameters 205 Chapter 17 Using the Startup Profile to configure parameters The Startup Profile tool enables an experienced administrator to customize a template with common BCM parameters. This template is used to quickly configure one or multiple systems. You create the Startup Profile using the Startup Profile template (a Microsoft Excel template). You then use a USB storage device to transfer the Startup Profile data to the BCM main unit.
Chapter 17 Using the Startup Profile to configure parameters Note: The USB storage device must be formatted for the FAT32 file system. If necessary, reformat the USB storage device by plugging it into the USB port of your computer, right-clicking the USB device icon, and selecting FAT32 reformatting. This destroys any data you had on the USB. Note: The Startup Profile functions only on a BCM system that does not have a keycode applied.
Chapter 17 Using the Startup Profile to configure parameters 5 207 Click Download Startup Profile Template on the right side of the screen, and follow the instructions to download. Configuring basic parameters To customize a Startup Profile for your system Note: The Startup Profile template uses macros to perform certain functions. You must set your Excel macro security level to medium or low to enable the macros: • From the Tools menu, select Macros, then select Security..., and select Medium or Low.
Chapter 17 Using the Startup Profile to configure parameters 6 Enter the remaining information into the Startup Profile editor that you want loaded onto the BCM main unit. The Startup Profile editor contains explanations of the various parameters. Click the cell where you want to enter information, and the Help text appears. You can specify which parameters to load onto your system by selecting Apply for the parameters you want to load. If you do not want to load certain parameters, select Ignore.
Chapter 17 Using the Startup Profile to configure parameters 209 Note: Make sure the bootup sequence is complete before removing the USB storage device from the BCM system. The Startup Profile is now loaded on your BCM system. Startup Profile times and LED sequence Table 76 provides details about the BCM system boot times and LED sequence using the Startup Profile to configure system parameters.
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Chapter 18 Completing the initial installation (optional) 211 Chapter 18 Completing the initial installation (optional) This section provides information on completing the initial installation of your BCM system. These options are described for informative purposes and do not have to be completed. Figure 97 shows an overview of completing the initial installation. Figure 97 Overview of completing the initial installation BCM200/400 4.
Chapter 18 Completing the initial installation (optional) After the basic configuration is completed, you can further customize your system by using the following configuration options: • • • • • • “Configuring the media bay module” “Configuring modem settings” on page 213 “Checking for software updates” on page 213 “Configuring voice mail” on page 213 “Customizing security policies” on page 213 “Performing a backup” on page 214 Configuring the media bay module For information on installing a media
Chapter 18 Completing the initial installation (optional) 6 Select the type of MBM that you installed in that location. 7 Click Enable. 8 Repeat steps 4 to 7 to enable each MBM in your system. 213 You can set other parameters for the MBMs depending on the type of MBM you installed. Configuring modem settings Your system modem is either enabled or disabled, depending on the configuration you chose during your basic configuration.
Chapter 18 Completing the initial installation (optional) Performing a backup You can perform a backup of your BCM system at regular intervals, including after initial installation. This ensures that you have a copy of your system data available to restore the system, if needed. Refer to the BCM 4.0 Administration Guide for information on performing a backup and restore of your system.
Chapter 19 System monitoring and troubleshooting This chapter describes monitoring and troubleshooting options to determine the operational status of, or cause of malfunctions in, the BCM hardware.
Chapter 19 System monitoring and troubleshooting System status display LEDs The LEDs on the BCM base function tray are part of the system status display (SSD) board. Figure 99 shows an interior view of the base function tray and the SSD board location.
Chapter 19 System monitoring and troubleshooting 217 Figure 100 LED locations on the face of the base function tray Trouble indication Component Red Off Power Disk Green Flash or Off Status WAN MSC Red LAN 1 Modem LAN 2 Temp Fan Reset BCM400 Note: The system status LEDs correspond to the devices, not to the PCI slots. Note: LEDs 3 - 8 (inclusive) do not blink if there is a failure in the monitoring software.
Chapter 19 System monitoring and troubleshooting All modules have power and status LEDs, as described in Table 77. When the modules are working properly, these LEDs are both solid green. Table 77 Module power and status LED states LED Label Description Green LED On Green LED Flash Red LED On (Only) Green LED Off Indicates state of system power.
Chapter 19 System monitoring and troubleshooting 219 To monitor hard disk status 1 Open Element Manager. 2 From the Administration tab, click System Status, and then click LED Status. The LED Status screen appears (see Figure 101). Figure 101 LED Status screen 3 Verify that the indicator shows normal access to the hard disk (flashing green light). If the hard disk fails in a single hard disk configuration, a system shutdown is either imminent, in progress, or complete.
Chapter 19 System monitoring and troubleshooting To determine RAID status 1 Examine the Primary and Mirror LEDs on the BCM400 advanced function tray faceplate. Alternatively, examine the hard disk cover access panel on the rear of the BCM200. Use Table 78 to interpret the operational state of the RAID primary master and mirror master hard disks and perform any associated maintenance action if required.
Chapter 19 System monitoring and troubleshooting 221 Table 79 Status LED description (Sheet 2 of 2) Status LED description Description Maintenance action Flashing green Drives may not be identical. Indicates a data comparison fault. For 3.5x version software (and later), the system automatically adapts for data mismatches and unequal hard disk capacity. The system attempts a disk mirror rebuild. The system continues to operate.
Chapter 19 System monitoring and troubleshooting • • If you replace a RAID hard disk on site, the BCM system status monitor service automatically detects the presence of a RAID device. The system copies the data from the programmed disk to the blank replacement disk. In this case, the programmed hard disk is the mirror master. If you replace a RAID primary master disk on site, the mirror master disk acts as the primary data source (mirror master).
Chapter 19 System monitoring and troubleshooting 3 223 In the Settings area, ensure the following fields display the default values as shown (see Table 80): a Operation Mode = Mirror Mode b Beep on drive failure = Every 30 seconds (you can configure the interval between beeps). Note: On some systems, if the RAID card fails, the audible alarm sounds continuously for 15 seconds. After the 15 second period, the beep alarm sounds in accordance to the beep timing setting.
Chapter 19 System monitoring and troubleshooting Monitoring RAID disk mirror operational status using Element Manager Use this procedure to monitor the primary master and mirror master hard disk activity on systems equipped with a RAID configuration. Use Element Manager in this procedure to monitor the RAID disk mirror operation. Note: You must ensure the system status monitor service is running to monitor primary master and mirror master disk operation and disk mirroring activity.
Chapter 19 System monitoring and troubleshooting 225 Accessing the RAID status report using Element Manager Use the procedure in this section to display a status report that summarizes primary master and mirror master hard disk installation and operational information. The status report is valid only for systems equipped with a RAID configuration. Note: You must ensure the system status monitor service is enabled to monitor primary master and mirror master disk operation and disk mirroring activity.
Chapter 19 System monitoring and troubleshooting Monitor disk mirroring progress in tandem with the RAID LED status indicators. Note: The mirroring process can take up to 3 hours to complete. The BCM system continues to operate normally during the disk mirroring process. However, because disk mirroring occupies computing resources, Nortel recommends that you perform disk mirroring during a period of low call traffic.
Chapter 19 System monitoring and troubleshooting 227 To troubleshoot the emergency telephone connected to a CTM 1 Check that the system has a CTM installed. 2 Check that there is no dial tone at the emergency telephone. 3 Replace the CTM. ATA2 does not function If the BCM ATA2 does not function, use these procedures to troubleshoot the problem. To troubleshoot the ATA2 1 Make sure there is AC power connected to the ATA2 unit.
Chapter 19 System monitoring and troubleshooting To check for trunk line dial tone to the ATA 2 1 Disconnect the ATA2 external line from the BCM system and connect the data device directly to this external line. 2 Make a call. 3 If the problem continues, the device or the external line is possibly at fault. 4 Plug the device into a different line. 5 If the problem continues, the device is possibly at fault. For more information about ATA2, contact your customer service representative.
Chapter 20 Preparing hardware for maintenance or upgrades 229 Chapter 20 Preparing hardware for maintenance or upgrades This chapter describes how to prepare the BCM system for maintenance activities.
Chapter 20 Preparing hardware for maintenance or upgrades Warning: Maintain a current backup of your system When you replace the hard disk, you must restore the BCM system programming from the backup. Caution: Do not use an electric or magnetized screwdriver near the hard disk. You can lose the information stored on the disk. Shock can damage the hard disk. Do not drop or hit the hard disk drive.
Chapter 20 Preparing hardware for maintenance or upgrades 231 Special tools Before you replace the components, ensure you have the following equipment: • • • Phillips screwdriver #2, with a blade 3.5 in. long 3/16 inch slot screwdriver antistatic wrist grounding strap Warning: You must wear an antistatic grounding strap at all times when handling electronic components. Failure to do so can result in damage to the equipment.
Chapter 20 Preparing hardware for maintenance or upgrades To shut down the system hardware Warning: Remove all of the connections to the BCM system before you power down the system. Failure to disconnect lines before you power down the system can cause damage to the system. 1 Remove the DS256 cables from the front of the BCM main unit and, if present, the expansion unit. This includes the data connections on the MSC. Mark the cables to ensure correct reconnection.
Chapter 20 Preparing hardware for maintenance or upgrades 8 233 Replace all the connectors to the front of the units. The reboot can take several minutes to complete. Base function tray maintenance procedures The base function tray contains the core processing components. To prepare for base function tray removal, perform a software and hardware shutdown (see “Performing a system shutdown” on page 231).
Chapter 20 Preparing hardware for maintenance or upgrades Figure 105 Base function tray replacement overview Do a software shutdown Replace a card? Perform BCM maintenance setup Remove the base function tray Replace the base function tray? No Yes Remove the old card. Install the new card No Replace No different component? Yes See correct replacement procedure Yes Remove all cards.
Chapter 20 Preparing hardware for maintenance or upgrades 235 To remove the base function tray 1 Shut down the system (see “Performing a system shutdown” on page 231). 2 Disconnect the BCM system from the AC power outlet. 3 Disconnect any connectors from the front of the base function tray. 4 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 5 Remove the main unit top cover. Refer to “Removing the main unit top cover” on page 244.
Chapter 20 Preparing hardware for maintenance or upgrades To install the base function tray Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container or work area. Warning: Use care when removing or inserting the base function tray. Do not forcefully remove or insert the base function tray because you could damage or stretch the cables.
Chapter 20 Preparing hardware for maintenance or upgrades 237 Figure 107 Install the base function tray 2 Connect DS30 cables to the MSC 3 Insert base function tray completely. Move base function tray latches to the locked position 1 Slide base function tray partially into the main unit 4 Fasten base function tray latch screws 11 Insert all connectors in the correct locations on the base function tray face. 12 Restore the BCM system to operation.
Chapter 20 Preparing hardware for maintenance or upgrades 3 Disconnect any connectors from the front of the base function tray. 4 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 5 Remove the base function tray latch screws and place them in a safe location. 6 Move the base function tray latches to the unlocked position. See Figure 106. 7 Grasp the base function tray latches and partially remove the base function tray from the main unit.
Chapter 20 Preparing hardware for maintenance or upgrades 239 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 3 Remove the base function tray latch screws (if applicable). Place the screws in a safe location. 4 Move the base function tray latches to the unlocked position. 5 Position the bezel below and between the base function tray latches.
Chapter 20 Preparing hardware for maintenance or upgrades Figure 110 Advanced function tray Hard disk Advanced function tray latch Hard disk cage Advanced function tray Status LEDs (RAID only) Reset button Bezel screw Reserved bay For information on how to replace the hard disk, refer to “Removing a hard disk cage from a BCM400 advanced function tray” on page 260. Danger: Electrical shock warning Disconnect the power cord, telephone cables, and network cables before opening the BCM main unit.
Chapter 20 Preparing hardware for maintenance or upgrades 241 Figure 111 Advanced function tray replacement overview If possible, do a system shutdown Perform BCM maintenance setup Insert the advanced function tray Remove the advanced function tray Restore unit to operation Remove hard disk Check LEDs Install new hard disk END To remove the advanced function tray Warning: Use care when removing or inserting the advanced function tray.
Chapter 20 Preparing hardware for maintenance or upgrades 7 Grasp the advanced function tray latches and partially remove the unit from the main unit. Do not exert force on the hard disk power cables and connectors. 8 Disconnect hard disk power cable connectors. 9 Disconnect the IDE connector. 10 Remove the advanced function tray completely from the main unit. 11 Place the advanced function tray on a flat, clean, and static-free surface.
Chapter 20 Preparing hardware for maintenance or upgrades 243 To install the advanced function tray Warning: Use care when removing or inserting the advanced function tray. Do not forcefully remove or insert the advanced function tray because you could damage or stretch the cables. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container or work area.
Chapter 20 Preparing hardware for maintenance or upgrades Figure 113 Install the advanced function tray Connect power cables to the hard disk or RAID card 3 Connect IDE cable to I/O card 2 4 Insert base function tray completely.
Chapter 20 Preparing hardware for maintenance or upgrades 245 To remove the main unit top cover 1 Shut down the system (see “Performing a system shutdown” on page 231). 2 Disconnect the BCM system from the AC power outlet. 3 If required, remove the main unit from the server rack. 4 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 5 Remove the two top cover screws located at the rear of the main unit. Place the screws in a safe location.
Chapter 20 Preparing hardware for maintenance or upgrades Figure 115 Remove the BCM400 top cover 2 Main unit top cover 1 Lift cover at rear Remove the top cover screws 3 Slide cover open Installing the main unit top cover Use this procedure to install the top of the main unit cover. This procedure assumes that maintenance or installation activities are complete and that you are ready to start the BCM system. Warning: Protect the hardware components against damage from electrostatic discharge.
Chapter 20 Preparing hardware for maintenance or upgrades 247 Figure 116 Install the BCM200 top cover 2 Press cover down 1 Slide cover 3 Install the top cover screws BCM200/400 4.
Chapter 20 Preparing hardware for maintenance or upgrades Figure 117 Install the BCM400 top cover 2 1 Press cover down Slide cover into place 3 Install the top cover screws Using the backup and restore utility The backup and restore utility (BRU) provides a means to preserve the integrity of your BCM system operating system software and configuration data.
Chapter 21 Replacing a media bay module 249 Chapter 21 Replacing a media bay module This chapter describes the procedure for replacing a media bay module (MBM). Figure 118 provides an overview of the process for replacing MBMs. Warning: This section describes replacing an MBM with the same type of MBM. If you want to replace an MBM with a different type of MBM, you must treat it as a new installation. Ensure the new MBM does not overrun any lines already assigned to other MBMs.
Chapter 21 Replacing a media bay module Removing an MBM Use the procedures is this section to remove one or more MBMs from a BCM main unit or expansion unit. To remove an MBM 1 Power down the BCM system (see “Performing a system shutdown” on page 231). 2 Remove any cabling from the MBM faceplate. 3 Grasp the right edge of the MBM ejector lever with your thumb, index and middle fingers. Pull outward to partially eject the MBM. Pull further on the lever to eject the MBM from the bay.
Chapter 21 Replacing a media bay module 251 Figure 120 Remove a BCM400 MBM Grasp the edge of the MBM ejector lever and pull outward Figure 121 Remove the expansion unit front bezel BCM expansion unit 1. Push against the bottom 2. Pull out from the top MBM latches BCM200/400 4.
Chapter 21 Replacing a media bay module Installing an MBM After removing the old MBM, follow the steps in this section to install the new MBM. To install an MBM 1 Set the DIP switches on the new MBM to match the settings of the old MBM. 2 Refer to “Installing an MBM” on page 135 to install the MBM into the media bay. Returning the system to operation To return the system to operation, refer to “Restarting the system after maintenance” on page 232.
Chapter 22 Replacing the hard disk 253 Chapter 22 Replacing the hard disk This chapter describes how to replace the hard disks and hard disk cage assembly in the main unit. The replacement procedures describe both the standard and RAID hard disk configurations. For information on how to monitor and troubleshoot the hard disk in a standard or RAID configuration, refer to “System monitoring and troubleshooting” on page 215.
Chapter 22 Replacing the hard disk Note: Maintain a current backup of your system When you replace the hard disk, you need to restore the BCM system programming from the backup using the backup and restore utility (BRU). If you do not have a current backup, you must reenter configuration data. For further information on how to perform a backup or restore, refer to the BCM 4.0 Administration Guide. Caution: Do not use an electric or magnetized screwdriver near the hard disk.
Chapter 22 Replacing the hard disk 255 Installing a RAID system Use this procedure to upgrade an existing standard BCM200 or BCM400 single disk configuration to a RAID configuration. To install a RAID system 1 Obtain the correct RAID field redundancy or upgrade components. 2 Shut down the system (see “Performing a system shutdown” on page 231). 3 Disconnect the BCM system from the AC power source.
Chapter 22 Replacing the hard disk Note: If this is the first time installation of the RAID upgrade, both Primary and Mirror status LEDs are green.
Chapter 22 Replacing the hard disk 257 Replacing a RAID configuration hard disk Use this procedure to replace a faulty disk in an existing RAID configuration. To replace a RAID configuration hard disk 1 If you still have access to Element Manager, monitor the RAID hard disk activity status. Diagnose hard disk fault conditions and perform maintenance activities if required. For further information, refer to “RAID disk mirroring” on page 221.
Chapter 22 Replacing the hard disk Note: RAID disk mirroring takes up to 3 hours to complete. The BCM system continues to operate normally during the disk mirroring process. However, because disk mirroring occupies computing resources, Nortel recommends that you perform disk mirroring during a period of low call traffic. Note: If this is the first time installation of the RAID configuration, both primary and mirror status LEDs are green.
Chapter 22 Replacing the hard disk 259 To remove a hard disk cage from a BCM200 main unit 1 Shut down the system (see “Performing a system shutdown” on page 231). 2 Disconnect the BCM system from the AC power source. 3 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface on the BCM main unit. 4 Access the hard disk from a panel at the rear of the BCM200 main unit. Remove the hard disk access panel screws (see Figure 123 on page 259).
Chapter 22 Replacing the hard disk Removing a hard disk cage from a BCM400 advanced function tray Use this procedure to remove the BCM400 standard or RAID configuration hard disk cage from the BCM400 advanced function tray. See also “Replacing a hard disk in the hard disk cage” on page 265. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wriststrap before you handle components. Always place the components in a static-free container.
Chapter 22 Replacing the hard disk 261 Figure 124 Detach the hard disk cage from the BCM400 advanced function tray chassis 2 1 Slide the hard disk cage toward the rear of the advanced function tray chassis Lift hard disk cage tab 11 Remove the hard disk cage from the BCM400 advanced function tray chassis. Place the hard disk cage on a flat, clean and static-free surface.
Chapter 22 Replacing the hard disk Installing a hard disk cage in a BCM200 main unit Use this procedure to install the standard or RAID configuration hard disk cage into the BCM200 main unit. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wriststrap before you handle components. Always place the components in a static-free container. To install a hard disk cage 1 Disconnect the BCM system from the AC power outlet.
Chapter 22 Replacing the hard disk 263 Figure 125 Insert the hard disk cage into the BCM200 main unit Slide the hard disk cage toward the front of the main unit. 7 Replace the cover (if applicable) and access panel. 8 Restore the BCM system to operation. Refer to “Restarting the system after maintenance” on page 232. 9 If you installed a new programmed hard disk in a standard configuration (for RAID configuration, skip to the next step): a Initialize the hard disk.
Chapter 22 Replacing the hard disk 3 Install the hard disk in the hard disk cage (see “Installing a hard disk into a standard configuration hard disk cage” on page 268 or “Installing a primary hard disk into a RAID hard disk cage” on page 269 or “Installing a mirror hard disk into a RAID hard disk cage” on page 271). 4 Position the hard disk cage in front of the cage chassis mounting points in the advanced function tray. The hard disk cage lift tab is at the rear of the hard disk cage.
Chapter 22 Replacing the hard disk 9 265 Restore the BCM system to operation. Refer to “Restarting the system after maintenance” on page 232. 10 If you installed a new programmed hard disk in a standard configuration (for RAID configuration, skip to the next step): a Initialize the hard disk. Refer to “Initializing the hard disk in a single-disk configuration” on page 273. b After the disk is initialized, restore your data from your backups.
Chapter 22 Replacing the hard disk To remove a hard disk from a standard configuration hard disk cage 1 Remove the standard hard disk cage from the main unit (see “Removing a hard disk cage” on page 258). 2 Unscrew the hard disk retainer screws from both sides of the standard hard disk cage (see Figure 127). Place the retainer screws in a safe location. 3 Remove the hard disk from the standard hard disk cage (see Figure 127). 4 Place the hard disk on a flat, clean and static-free surface.
Chapter 22 Replacing the hard disk 267 To remove a primary hard disk from a RAID hard disk cage 1 Remove the RAID hard disk cage from the main unit (see “Removing a hard disk cage” on page 258). 2 Disconnect the hard disk IDE connector from the primary hard disk. 3 Unscrew the hard disk retainer screws from both sides of the RAID hard disk cage (see Figure 128). Place the retainer screws in a safe location. 4 Remove the primary hard disk from the RAID hard disk cage (see Figure 128).
Chapter 22 Replacing the hard disk To remove a mirror hard disk from a RAID hard disk cage 1 Remove the RAID hard disk cage from the main unit (or advanced function tray) (see “Removing a hard disk cage” on page 258). 2 Disconnect the hard disk IDE connectors from the mirror hard disk and RAID card. 3 Unscrew the hard disk retainer screws from both sides of the RAID hard disk cage (see Figure 129). Lift the mirror hard disk IDE ribbon cable to access the retainer screw.
Chapter 22 Replacing the hard disk 269 Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wriststrap before you handle components. Always place the components in a static-free container. To install a hard disk into a standard configuration hard disk cage 1 Position the hard disk into the bottom position of the hard disk cage.
Chapter 22 Replacing the hard disk Nortel recommends that you replace a failed primary hard disk to retain full redundancy. Replace the failed primary hard disk during a period of low call traffic. Caution: Use only Nortel-approved replacement components. Contact your account representative for the current list of approved replacement parts. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wriststrap before you handle components.
Chapter 22 Replacing the hard disk 271 Figure 131 Install a primary hard disk into the RAID hard disk cage 1 Install the programmed (primary) hard disk into the hard disk cage 2 Install the hard disk retaining screws Rear view Primary hard disk IDE ribbon cable 3 Mirror hard disk IDE ribbon cable Note: Do not unfold the hard disk IDE ribbon cables Connect the primary hard disk IDE ribbon cable to the primary hard disk Installing a mirror hard disk into a RAID hard disk cage Use this procedure to in
Chapter 22 Replacing the hard disk Note: The hard disk storage capacity (in MB) for both hard disks must be identical. Equipment provided by Nortel assures correct hard disk capacity requirements. To install a mirror hard disk into a RAID hard disk cage 1 Install the mirror hard disk into the bottom position of the RAID hard disk cage. 2 Align the hard disk and hard disk cage retaining screw holes. Fasten the hard disk cage retainer screws into both sides of the hard disk cage (see Figure 132).
Chapter 22 Replacing the hard disk 273 Initializing the hard disk in a single-disk configuration The BCM system is normally initialized prior to shipment. If you replace the hard disk in a standard single-disk system, the BCM system initializes the hard disk automatically to the default values for network parameters, time zone, and market profile. After auto-initialization, you can change the default values (see “To initialize the hard disk in a single disk configuration” on page 273).
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Chapter 23 Replacing or upgrading a power supply 275 Chapter 23 Replacing or upgrading a power supply The BCM200 uses a standard power supply. The BCM400 and expansion units use either a standard or redundant power supply. This chapter describes the following power supply installation and replacement techniques: • • “Replacing a standard power supply” on page 275 “Upgrading to a redundant power supply” on page 286 Note: For the BCM400 RFO configuration only, a redundant power supply is included.
Chapter 23 Replacing or upgrading a power supply Figure 133 Standard power supply replacement overview System down Set up unit for maintenance Disconnect power supply cables. Note cable routing Remove failed power supply Install new power supply Reconnect power supply cables Check connections Restore unit to operation Check power LED Removing a BCM200 power supply If the standard power supply fails, the system is down.
Chapter 23 Replacing or upgrading a power supply 277 6 Disconnect all cables from the I/O card. 7 Partially remove the base function tray (see “Removing the base function tray” on page 234). 8 Remove the screws that secure the MSC guide bracket to the I/O card. Place the MSC guide bracket and screws in a safe location (see Figure 134).
Chapter 23 Replacing or upgrading a power supply 11 Remove the four power supply chassis screws from the back of the main unit (see Figure 136). Place the screws in a safe location. Figure 136 Remove the BCM200 power supply screws 12 Separate the power supply cable from the hard disk cable. Cut the tie-wrap that secures the power supply cable to the hard disk cable (see Figure 138). 13 Remove the power supply from the interior of the main unit. Note: Remove the power supply carefully.
Chapter 23 Replacing or upgrading a power supply 279 Note: Install the power supply carefully. Ensure the power supply cables are not entangled or crushed against any internal components. 3 Secure the power supply to the main unit. Align the power supply mounting holes with the holes in the main unit. Install the screws at the rear of the main unit (see Figure 137). Do not over-tighten the power supply mounting screws.
Chapter 23 Replacing or upgrading a power supply Figure 138 Power and hard disk cable routing Media bay module backplane MSC Tie-wrap location P4, P5, P6 + hard disk cable 1/2” from hard disk cable sheathing I/O card standoffs P4, P5, P6 power cable Power supply 1/2” IDE (hard disk) cable MSC bracket standoffs Hard disk I/O card standoffs Fan 5 Install the I/O card (see Figure 139). The I/O card installs on top of the power supply and IDE cables.
Chapter 23 Replacing or upgrading a power supply 281 Figure 140 Install the BCM200 MSC guide bracket Fasten BCM200 MSC guide bracket mounting screws BCM200 MSC guide bracket I/O Card 7 Connect a P1 power cable to the media bay backplane connector. Tie-wrap the excess cable as shown in Figure 141.
Chapter 23 Replacing or upgrading a power supply 10 Loop the cables together and tie-wrap to the side of the power supply to remove P1, P9, P3, P7/8 excess cable length. Fold the cables to the rear of the main unit and secure with a tie-wrap. Ensure the cables are tied far enough back so they do not interfere with the insertion of the base function tray. 11 Attach the fan plug to the I/O card Fan #1 connection. Loop excess fan cable length under the I/O card.
Chapter 23 Replacing or upgrading a power supply 283 Warning: Power supply cable management is critical. Loose or incorrectly positioned cables can result in cable damage. To remove a BCM400 standard power supply 1 Set up the BCM400 for maintenance (see “Performing a system shutdown” on page 231). 2 Disconnect all cables from the front of the base function tray. 3 Disconnect the main unit and the expansion unit (if applicable) from the AC power connection.
Chapter 23 Replacing or upgrading a power supply 11 Unfasten the exterior and interior power supply support bracket mounting screws (see Figure 143). Place the screws in a safe location. 12 Remove the power supply and support bracket out and away from the BCM400 main unit. Figure 143 Remove the power supply and support bracket Remove the power supply and support bracket from main unit 2 3 1 Cut the cable tie-wrap away from the power supply support bracket.
Chapter 23 Replacing or upgrading a power supply 5 285 Secure the power cables to the power supply support bracket with the tie-wrap inserted in step 2 (see Figure 144).
Chapter 23 Replacing or upgrading a power supply 9 Align the mounting holes in the power supply with the chassis holes at the rear of the main unit. Fasten the power supply mounting screws to the main unit (see Figure 146). Figure 146 Fasten the standard power supply to the main unit Fasten power supply mounting screws Fasten power, auxiliary, IDE cables using cable clamp located on underside of cover 10 Attach the 20-pin motherboard connector and the +12V power connector into the I/O card.
Chapter 23 Replacing or upgrading a power supply • • • • • 287 “Removing the PSU status connector jumper” on page 287 “Installing a redundant power supply cage (BCM400 only)” on page 288 “Removing a BCM400 redundant power supply cage” on page 293 “Installing a power supply module” on page 295 “Removing a power supply module” on page 297 Figure 147 provides an overview of the steps required to upgrade your BCM400 system from a standard power supply to a redundant power supply.
Chapter 23 Replacing or upgrading a power supply Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container. To remove the PSU status connector jumper 1 Shut down the system (see “Performing a system shutdown” on page 231). 2 Disconnect the BCM400 system from the AC power outlet. 3 Remove the main unit top cover.
Chapter 23 Replacing or upgrading a power supply 289 Note: When you install a redundant power supply, you must also remove the jumper installed in the PSU Status connector (RPS output signaling connector) on the I/O card. See “Removing the PSU status connector jumper” on page 287. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container.
Chapter 23 Replacing or upgrading a power supply Figure 150 Remove the power supply knockout bracket Rear view Remove this bracket to accommodate redundant power supply 7 Remove both power supply modules from the redundant power supply cage before you install the power supply in the main unit (see “Removing a power supply module” on page 297). 8 Place the redundant power supply (top down) on a flat surface. Place the power supply support bracket on the bottom surface of the power supply.
Chapter 23 Replacing or upgrading a power supply 291 13 Position the redundant power supply cage in the main unit. Make sure the power supply module tray opening faces the rear of the main unit. 14 Align the mounting holes in the redundant power supply cage with the screw holes in the main unit. 15 Attach the redundant power supply cage to the main unit using the four chassis mounting screws. Refer to Figure 152.
Chapter 23 Replacing or upgrading a power supply Figure 153 Install a new cable clamp P3 Auxiliary P2 Auxiliary Mount new cable clamp - located on underside of cover Cable clamp - located on top of power supply 18 Run the power supply, auxiliary, and IDE cables to the hard disk. Secure these cables in the new cable clamp. Note: Verify the power supply cables are connected correctly and are routed so they do not interfere with any internal components when moved.
Chapter 23 Replacing or upgrading a power supply 293 Figure 154 Install a cable grommet Insert the P2, P3 and auxiliary cables into the cable slot Cable slot Cable grommet 20 Install the main unit top cover. See “Installing the main unit top cover” on page 246. Removing a BCM400 redundant power supply cage Use this procedure to remove an existing redundant power supply cage from the BCM400 main unit. Warning: Protect the hardware components against damage from electrostatic discharge.
Chapter 23 Replacing or upgrading a power supply Warning: When the power is on, wait several seconds before removing the power supply module completely from the power supply cage to ensure complete electrical discharge. 8 Disconnect the power supply cables from the I/O card, media bay backplane, and hard disk. 9 Unfasten the cable clamp that holds the power and IDE cables in place. The cable clamp is located under the top cover of the platform base chassis.
Chapter 23 Replacing or upgrading a power supply 295 Figure 156 Remove the redundant power supply cage and support bracket Remove the power supply and support bracket from main unit 2 3 1 Cut the cable tie-wrap away from the power supply support bracket. Remove power supply Unfasten the power supply support bracket (power supply not shown) 14 Cut the cable ties that hold the power cables to the power supply support bracket. Be careful not to cut or damage the cable insulation.
Chapter 23 Replacing or upgrading a power supply 3 Insert the power supply modules into the redundant power supply cage at the rear of the main unit. a Push on the power supply module until the face of the module is flush with the casing. You hear a click when the power supply module is properly seated. b Secure each module with the power supply locking nut (located on the right side of the module). Refer to Figure 157.
Chapter 23 Replacing or upgrading a power supply 297 The BCM400 system starts up when you connect the AC power cord. If the system does not start and the red Power LED is on, you may need to press the reset button on the base function tray panel to start the system. If you are replacing a single faulty power supply module, the BCM400 is already in operation. The replacement power supply module powers up when fully and correctly inserted in the redundant power supply cage.
Chapter 23 Replacing or upgrading a power supply • If you are installing the redundant power supply for the first time, remove both power supply modules from the redundant power supply cage. Remove the power supply modules before you install the power supply in the platform base chassis (see Figure 159). Figure 159 Remove the power supply module from the power supply cage Rear view: Power supply modules slide out of the power supply cage.
Chapter 24 Replacing data cards and processing hardware This section describes how to replace data cards and processing hardware components and provides the following topics: • • • • “Replacing cards” on page 299 “Replacing the processor expansion card (PEC)” on page 311 “Replacing memory” on page 315 “Replacing the clock/calendar battery” on page 318 Warning: You must remove all of the connections to the BCM system before you power the system down.
Chapter 24 Replacing data cards and processing hardware • • • • “To remove a DIMM card” on page 317 “To install a DIMM card” on page 318 “To remove the clock/calendar battery” on page 319 “To install a new clock/calendar battery” on page 321 Danger: Electrical shock warning. Disconnect the power cord, telephone cables, and network cables before opening the computer. Read and follow installation instructions carefully. Caution: Use only a Nortel-approved replacement.
Chapter 24 Replacing data cards and processing hardware 301 Figure 161 Card replacement overview If possible, do a software shutdown Perform BCM maintenance shutdown Remove the base function tray Remove the old card. Install the new card in the same slot Insert the base function tray Restore unit to operation Check LEDs END To remove the WAN card Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components.
Chapter 24 Replacing data cards and processing hardware 6 Partially remove the base function tray from the main unit. Ensure you do not pinch, stretch, or damage any cables. If required, remove the base function tray completely from the main unit (see “Removing the base function tray” on page 234). 7 Remove the base function tray bezel. See “To remove the base function tray bezel” on page 237.
Chapter 24 Replacing data cards and processing hardware 303 To install a replacement WAN card 1 Disconnect the BCM system from the AC power outlet. 2 Partially remove the base function tray from the main unit. If required, remove the base function tray completely from the main unit (see “Removing the base function tray” on page 234). 3 Remove the base function tray bezel (if applicable). 4 Insert the WAN card in the same PCI slot from which you removed the original card. Refer to Figure 163.
Chapter 24 Replacing data cards and processing hardware The BCM system automatically initializes the new WAN card. You can configure the WAN card to meet the needs of your system (in Element Manager: Configuration > Resources > Network Interfaces). To remove the media services card (MSC) Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container.
Chapter 24 Replacing data cards and processing hardware 305 Figure 164 MSC mounting screws PEC III slots MSC MSC mounting screws Base function tray extension 13 Use both hands to carefully hold the card along the side edges. Push the card away from the PCI riser card connector to disconnect the MSC. 14 Remove the MSC from the base function tray. Place the MSC on a flat, clean, and static-free surface.
Chapter 24 Replacing data cards and processing hardware To install the media services card (MSC) Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container. Note: If you purchased optional BCM applications that require keycode activation, regenerate the keycodes after you install the replacement MSC.
Chapter 24 Replacing data cards and processing hardware 307 15 Ensure the Status LED on the BCM main unit is solid green. 16 Access the BCM system (see “Initializing the system” on page 177). 17 For a new MSC only: Upload the core software to the MSC: a In Element Manager, select Administration > Utilities > Reset b Click Cold Reset Telephony Services. c Select the Force MSC Core download checkbox. d Click Ok.
Chapter 24 Replacing data cards and processing hardware 11 Remove the PCI cover plate from the base function tray (see Figure 162 on page 302). Place the PCI cover plate in a safe location. 12 Remove the WAN card if applicable (see “To remove the WAN card” on page 301). 13 Remove the MSC (see “To remove the media services card (MSC)” on page 304). 14 Locate the modem card on the main card (see Figure 166 on page 308). 15 Compress the locking clip at the tip of the modem guide pin (see Figure 165).
Chapter 24 Replacing data cards and processing hardware 309 19 Unfasten the modem RJ-11 interface mounting screws. Place the screws in a safe location. 20 Remove the modem RJ-11 interface from the base function tray. 21 Carefully grasp the modem card guide pin and remove it. Place the pin in a safe location. 22 Remove the modem card. Installing the modem card Use this procedure to install a modem card in a base function tray.
Chapter 24 Replacing data cards and processing hardware Figure 167 Modem port label Remove modem port label 7 If applicable, install the modem card guide pin on the main card. Ensure the modem card guide pin aligns with the correct opening on the main card (see Figure 168). Figure 168 Modem card guide pin installation Install the modem guide pin into the main card Modem guide pin Main card 8 Carefully grasp the modem card with your fingertips.
Chapter 24 Replacing data cards and processing hardware 311 13 Install the MSC in the correct PCI riser card connector. See “To install the media services card (MSC)” on page 306. 14 Install the two mounting screws that secure the MSC to the base function tray extension (at the rear of the MSC). See Figure 164. 15 Position the WAN card (if applicable) in the top PCI riser card connector. See “Installing the WAN card” on page 302. 16 Partially install the base function tray in the main unit.
Chapter 24 Replacing data cards and processing hardware Figure 169 PEC replacement overview Ensure you have a current data backup. Do a software shutdown Set up unit for maintenance Remove the top cover Install the PEC Restore unit to operation Test system If required, remove PEC module from MSC Warning: Incorrect handling of the PEC during installation could result in loss of telephony programming.
Chapter 24 Replacing data cards and processing hardware 313 To remove the processor expansion card (PEC) Warning: Possible data loss Ensure that you do not touch the PEC casing to any of the components on the MSC. This may cause shorting, which can erase memory or cause a loss of telephony programming.
Chapter 24 Replacing data cards and processing hardware Figure 170 Remove the processor expansion card (PEC III) Processor expansion card Installing a processor expansion card (PEC) When you replace or add PECs, ensure you follow the directions for shutting down the system. Ensure you have a current data backup of your system. This procedure assumes the base function tray is completely removed from the main unit.
Chapter 24 Replacing data cards and processing hardware 315 To install a PEC 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 3 Decide which slot you are going to install the PEC into on the MSC. If you have more than one card holder (BCM400), completely populate one card holder at a time. 4 Line the card up between the rails of the slot. Ensure the card label is face-up.
Chapter 24 Replacing data cards and processing hardware The BCM system is equipped with 256 MB of random access memory (RAM). The memory resides on a dual in-line memory module (DIMM) on the main card. The main card contains space to add a second DIMM, or you can upgrade the existing DIMM. Figure 172 provides an overview of the process for replacing or adding memory chips.
Chapter 24 Replacing data cards and processing hardware 317 Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container. To remove a DIMM card 1 Shut down the system (see “Performing a system shutdown” on page 231). 2 Disconnect the BCM system from the AC power outlet. 3 Disconnect any connectors from the front of the base function tray.
Chapter 24 Replacing data cards and processing hardware To install a DIMM card Note: There must be at least one DIMM installed in the BCM main unit for the system to function. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container. 1 Position and correctly align the new DIMM (edge connectors first) into the connector.
Chapter 24 Replacing data cards and processing hardware 319 The clock/calendar battery supplies the power required to keep the CMOS information current if there is a power failure. Figure 174 provides an overview of the process of replacing this component. Warning: You must replace the battery with a CR2032, 3v Maxell coin cell battery. Do not use any other manufacturer because this may invalidate the safety approval of the BCM main unit and possibly cause a fire or explosion.
Chapter 24 Replacing data cards and processing hardware 5 Partially remove the base function tray from the main unit. Do not crimp, stretch, or damage the cables or connectors. 6 Remove the base function tray bezel. See “To remove the base function tray bezel” on page 237. 7 Remove the WAN card (if applicable). See “To remove the WAN card” on page 301. 8 Disconnect the DS30 cables from the MSC. Do not crimp, stretch, or damage the cables or connectors.
Chapter 24 Replacing data cards and processing hardware 321 To install a new clock/calendar battery Warning: There is a danger of explosion if you do not replace the battery correctly. You must replace the battery with a CR2032, 3v Maxell coin cell battery. The positive side of the battery must face up and the battery must sit securely in the battery socket. Warning: Protect the hardware components against damage from electrostatic discharge.
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Chapter 25 Replacing or installing a cooling fan 323 Chapter 25 Replacing or installing a cooling fan This chapter describes how to replace a cooling fan in the BCM200 and BCM400 main unit. This chapter also describes how to add a second fan to the BCM400 main unit (available through the field redundancy upgrade kit).
Chapter 25 Replacing or installing a cooling fan Figure 176 Cooling fan replacement overview FAN LED and/or temp. LED indicate problem Set up unit for maintenance Disconnect and remove failed fan Install new fan. Connect fan cables to power Restore unit to operation Check fan LED Removing a BCM400 cooling fan Use this procedure to remove the cooling fans in a BCM400 standard or redundant feature option (RFO) configuration. The BCM400 standard main unit has one fan. The BCM400 RFO has two fans.
Chapter 25 Replacing or installing a cooling fan 325 Figure 177 Remove the BCM400 fan access panel Remove fan access panel screws 1 2 5 Remove fan access panel Disconnect the I/O card fan cables (see Figure 178). For the BCM400 RFO configuration, disconnect both fan cables from the I/O card.
Chapter 25 Replacing or installing a cooling fan Figure 179 Remove the snap rivets from the BCM400 fan access panel 1 Remove the rivet pin from the rivet collar. 2 Remove the rivet collar from the fan access panel hole. Fan exhaust fan access panel Rivet pin Rivet collar 7 Lift the fan away from the fan access panel and place it in a safe location. 8 Repeat steps 6 and 7 to remove the redundant fan on the BCM400 RFO configuration.
Chapter 25 Replacing or installing a cooling fan 2 327 Attach the fan to the fan access panel using the four plastic rivets. a Align the fan chassis mounting holes with the holes in the fan access panel (see Figure 180). Figure 180 Fan chassis mounting holes Chassis mounting holes I/O card fan connector b Hold the fan in place against the fan access panel. Push the rivet collar through the fan access panel and fan chassis mounting holes. c Insert the rivet pin into the rivet collar.
Chapter 25 Replacing or installing a cooling fan Figure 182 Connect the fan cables to the I/O card Connect to redundant fan (fan #2) I/O Card Connect to single fan (fan #1) Main Card 4 Mount the fan access panel to the main unit (see Figure 183): a Tip the top of the fan access panel toward you. b Insert the bottom lip of the fan access panel in the main unit. c Align the screw holes in the fan access panel with the screw holes on the main unit.
Chapter 25 Replacing or installing a cooling fan 5 329 Restore the BCM system to operation. For details, refer to “Restarting the system after maintenance” on page 232. The BCM system starts up when you connect the AC power cord. The start-up process takes several minutes to complete. 6 Test the direction of the fan exhaust air flow to determine if the fan is correctly installed. a Hold a piece of paper or your hand close to the fan exhaust. A correctly installed fan blows air away from the main unit.
Chapter 25 Replacing or installing a cooling fan Figure 184 Disconnect the BCM200 fan cable from the I/O card Disconnect from single fan (fan #1) I/O Card Main Card 6 Remove the fan at the rear of the main unit (see Figure 185): a Remove the snap rivets that hold the fan to the main unit. The snap rivet has two parts: a center pin and a collar. Gently separate the plastic rivet pin with your fingernails from the center of the rivet collar. Remove the rivet pin and the collar from the chassis.
Chapter 25 Replacing or installing a cooling fan 331 Installing the BCM200 cooling fan Use this procedure to install a cooling fan in a BCM200 main unit. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container. To install a BCM200 cooling fan 1 Place the new fan in proper location in the BCM200 main unit.
Chapter 25 Replacing or installing a cooling fan 7 Test the direction of the fan exhaust air flow to determine if the fan is correctly installed. a Hold a piece of paper or your hand close to the fan exhaust. A correctly installed fan blows air away from the main unit. b If the fan exhaust air flow is incorrect, remove the cooling fan (see “Removing a BCM200 cooling fan” on page 329) and reinstall the fan in the correct orientation (this procedure).
Chapter 25 Replacing or installing a cooling fan 333 Figure 187 Fan screws location in expansion unit, 2.0 models. Power supply FAN Fan connector on hub board Screws attached to fan Figure 188 Fan screws location in expansion unit, 2.5 redundancy models. Fan connectors on hub board Load resistor module Screws attached to fan BCM200/400 4.
Chapter 25 Replacing or installing a cooling fan Installing an expansion unit fan Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a grounded wrist strap before you handle components. Always place the components in a static-free container. Note: Ensure the label of the new fan faces the back wall of the BCM expansion unit chassis. Airflow is out of the chassis as indicated by the arrows imprinted on the fan.
Appendix A DTM wiring chart 335 Appendix A DTM wiring chart The digital telephone line is connected to the digital trunk module (DTM) through the RJ-48C jack on the front of the media bay module (MBM) (see Figure 189). Figure 189 DTM RJ-48C port DTM 12345678 Bantam jack RJ-48C jack RJ-48C pin-out Table 85 lists the wiring details for the RJ-48C port.
Appendix A DTM wiring chart N0060612
Appendix B BRIM wiring chart 337 Appendix B BRIM wiring chart The digital BRI ISDN lines are connected to the BRIM through the RJ-45 jacks on the front of the media bay module (MBM) (see Figure 190). You can connect up to four BRI ISDN lines to the BRIM. Figure 190, and Table 86 apply to S-Loop and T-Loop connections. S-Loop connections are used to connect S-Loop devices, such as video phones, terminal adapters, and group 3 fax machines. The T-Loop connections are used to connect to the CO/PSTN.
Appendix B BRIM wiring chart N0060612
Appendix C GATM wiring chart 339 Appendix C GATM wiring chart Analog telephone lines are connected to the GATM4 or GATM8 through the RJ-21 connector on the front of the media bay module (MBM) (see Figure 191). Figure 191 GATM RJ-21 connector GATM RJ-21 connector RJ-21 pin-out Table 87 lists the wiring details for the RJ-21 connector on the GATM4.
Appendix C GATM wiring chart Table 87 GATM4 RJ-21 connector wiring (Sheet 2 of 2) Line Pin Connection Wire color Aux 50 Tip Violet-Slate 25 Ring Slate-Violet Note: The Aux port supports full data speeds. When the line is in use by an analog device, the icon is lit on the phone to indicate it is in use. If you try to seize the line using the phone, the display shows “in use.” Also, in the event of a power failure, an analog set on line 1 goes active (powered by the CO).
Appendix C GATM wiring chart 341 Table 88 GATM8 RJ-21 connector wiring (Sheet 2 of 2) Line Pin Connection Wire color 8 39 Tip Black-Brown 14 Ring Brown-Black 40 No connection Black-Slate 15 No connection Slate-Black . . . . . . — . . . . . . — 49 No connection Violet-Brown 24 No connection Brown-Violet 50 Tip Violet-Slate 25 Ring Slate-Violet Aux (see Note) Note: The Aux port supports full data speeds.
Appendix C GATM wiring chart N0060612
Appendix D 4x16 wiring charts 343 Appendix D 4x16 wiring charts You can connect up to 4 analog telephone lines and up to 16 digital telephones to the 4x16 media bay module (MBM). The analog telephones lines are connected to the 4x16 MBM through the RJ-11 jacks (labeled 1 to 4) on the front of the MBM (see Figure 192). Do not connect analog telephone lines to the auxiliary jack on the front of the MBM.
Appendix D 4x16 wiring charts Table 90 lists the wiring details for the RJ-21 connector on the 4x16 MBM.
Appendix D 4x16 wiring charts 345 Table 90 4x16 MBM RJ-21 connector wiring (Sheet 2 of 2) Set Pin Connection Wire color . . . . . . . . . . . . — 50 No connection Violet-Slate 25 No connection Slate-Violet BCM200/400 4.
Appendix D 4x16 wiring charts N0060612
Appendix E DSM16 and DSM32 wiring charts 347 Appendix E DSM16 and DSM32 wiring charts Digital telephones, such as the Business Series Telephones, are connected to a digital station module (DSM16 or DSM32) through the RJ-21 connectors on the front of the media bay modules (MBM). The DSM16 has a single RJ-21 connector and the DSM32 has two RJ-21 connectors (see Figure 193).
Appendix E DSM16 and DSM32 wiring charts Table 91 DSM16 and DSM32 RJ-21 connector wiring (Sheet 2 of 2) Set Pin 6 31 Tip Red-Blue 6 Ring Blue-Red 32 Tip Red-Orange 7 Ring Orange-Red 33 Tip Red-Green 8 Ring Green-Red 34 Tip Red-Brown 9 Ring Brown-Red 35 Tip Red-Slate 10 Ring Slate-Red 36 Tip Black-Blue 11 Ring Blue-Black 37 Tip Black-Orange 12 Ring Orange-Black 38 Tip Black-Green 13 Ring Green-Black 39 Tip Black-Brown 14 Ring Brown-Black 40 Tip
Appendix F ASM8, ASM8+, and GASM8 wiring chart 349 Appendix F ASM8, ASM8+, and GASM8 wiring chart Analog telephony devices, such as single-line telephones, modems, and fax machines, are connected to the analog station module (ASM) through the RJ-21 connector on the front of the media bay module (MBM) (see Figure 194). Figure 194 ASM RJ-21 connector GASM8 RJ-21 pin-out RJ-21 connector Table 92 lists the wiring details for the RJ-21 connector on the ASM.
Appendix F ASM8, ASM8+, and GASM8 wiring chart Table 92 ASM RJ-21 connector wiring (Sheet 2 of 2) N0060612 Set Pin Connection Wire color . . . . . . . . . . . .
Appendix G Market profile attributes This section describes some of the differences in the market profile attributes. These attributes are based on the market profile that you select when you configure the system. Each market profile is designed using a set of system attributes that provide specific functionality for the geographical area in which the system is deployed.
Appendix G Market profile attributes Table 93 Media bay module availability by market profile (Sheet 2 of 2) Market profile DSM16(+)/ DSM32 (+) ASM/ ASM8 ASM8+ GASM8 CTM4/ CTM8 GATM4/ GATM8 4x16 BRI DTM Germany Global Holland Hong Kong Italy Mexico New Zealand North America Norway Poland PRC Spain Sweden Switzerland Taiwan United Kingdom FEM MBM–Norstar trunk cartridge combinations Norstar trunk cartridges can be connected to the BCM system using the fiber expansion module (FEM).
Appendix G Market profile attributes 353 Table 94 Norstar trunk cartridge availability, by market profile (Sheet 2 of 2) Market profile BRI S/T 2/4 BRI U2/4 Analog DID Analog E&M Analog CLID Country-specific analog trunk card France Germany Global Holland Hong Kong Italy Mexico New Zealand North America Norway Poland PRC Spain Sweden Switzerland Taiwan United Kingdom Time zones and language information This section provides information about time and date format and language support for Central Am
Appendix G Market profile attributes The format of the time and date changes are based on the prime language of the market profile. Table 95 provides a list of formats based on language or country.
Appendix G Market profile attributes 355 Caller ID display formats The Caller ID function is supported on telephones that provide a display window. Caller ID formats consist of the name and number of the calling party. For further information on compatible telephones and auxiliary equipment, refer to “Installing telephones and peripherals” on page 161. The North America market profile supports the following format: 5554775 (613).
Appendix G Market profile attributes Table 97 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 2 of 4) Market profile Functionality Telephony feature settings System settings Attribute Australia Brazil CALA Canada Caribbean Denmark Conference tone supported Yes Yes Yes No Yes No Held line reminder After 30 seconds Off Off Off Off Off Delay ring transfer After 15 rings After 4 rings After 4 rings After 4 rings After 4 rings After 4 rings Transfer
Appendix G Market profile attributes 357 Table 97 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 3 of 4) Market profile Functionality Attribute Australia Brazil CALA Canada Caribbean Denmark Ringing service mode Off Off Off Off Off Off Ringing service trunk ans Yes Yes Yes Yes Yes Yes Restriction service mode Off Off Off Off Off Off 190 N/A N/A N/A N/A Restriction 000 global overrides 131440 Restriction filter 01 0(013), 0, 1(13, 1800) 1(1800,
Appendix G Market profile attributes Table 97 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 4 of 4) Market profile Functionality Attribute Australia Brazil CALA Canada Caribbean Denmark Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay, the field for number of rings becomes visible with the given default value.
Appendix G Market profile attributes 359 Table 98 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 2 of 4) Market profile Functionality Telephony feature settings System settings Attribute France Germany Global Holland Hong Kong Italy Conference tone supported No Yes No No No Yes Held line reminder Off Off Off Off Off Off Delay ring transfer After 4 rings After 4 rings After 4 rings After 4 rings After 4 rings After 4 rings Transfer After 4 callback
Appendix G Market profile attributes Table 98 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 3 of 4) Market profile Functionality Attribute France Germany Global Holland Hong Kong Italy Ringing service mode Manual Manual Off Off Off Manual Ringing service trunk ans Yes Yes Yes Yes Yes Yes Restriction service mode Off Off Off Off Off Off Restriction N/A global overrides N/A N/A N/A N/A N/A Restriction filter 01 N/A N/A 0, 1(1800, 1877, 18
Appendix G Market profile attributes 361 Table 98 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 4 of 4) Market profile Functionality Attribute France Germany Global Holland Hong Kong Italy Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay, the field for number of rings becomes visible with the given default value.
Appendix G Market profile attributes Table 99 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 2 of 4) Market profile Functionality Protocols Telephony feature settings System settings Attribute Mexico New Zealand North America Digital trunking protocols ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN BRI trunk protocol variants ETSI-403 ETSI-403 NI-2 ETSI-QSIG ETSI-QSIG ETSI-403 ETSI-403 ETSI-403 ETSI-QSIG ETSI-QSIG ETSI-QSIG BRI S-loop protocol variant ETSI-102
Appendix G Market profile attributes 363 Table 99 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 3 of 4) Market profile Functionality Service times Attribute Mexico New Zealand North America Norway Poland PRC Night Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 08:00 Start 23:00 End 07:00 Evening Start 17:00 End 23:00 Start 17:00 End 23:00 Start 17:00 End 23:00 Start 17:00 End 23:00 Start 00:00 En
Appendix G Market profile attributes Table 99 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 4 of 4) Market profile Functionality Public OLI Set capabilities Attribute Mexico New Zealand North America Norway Poland PRC Unknown number length Variable Variable N/A Variable Variable Variable Local number length Variable Variable 7 Variable Variable Variable National number length Variable Variable 10 Variable Variable Variable Handsfree Auto
Appendix G Market profile attributes 365 Table 100 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 2 of 4) Market profile Functionality Protocols Telephony feature settings System settings Hunt groups Attribute Spain Sweden Switzerland Taiwan United Kingdom Digital trunking protocols ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN DASS2 DPNSS ISDN DASS2 DPNSS BRI trunk protocol variants ETSI-403 ETSI-QSIG ETSI-403 ETSI-QSIG ETSI-403 ETSI-QSIG ITU-T E
Appendix G Market profile attributes Table 100 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 3 of 4) Market profile Functionality Service times Attribute Spain Sweden Switzerland Taiwan United Kingdom Night Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Start 23:00 End 07:00 Evening Start 17:00 End 23:00 Start 17:00 End 23:00 Start 17:00 End 23:00 Start 17:00 End 23:00 Start 17:00 End 23:00 Lunch Start 12:00 End
Appendix G Market profile attributes 367 Table 100 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 4 of 4) Market profile Functionality Public OLI Set capabilities Attribute Spain Sweden Switzerland Taiwan United Kingdom Unknown number length Variable Variable Variable Variable Variable Local number length Variable Variable Variable Variable Variable National number length Variable Variable Variable Variable Variable Handsfree Auto Auto Auto Auto N
Appendix G Market profile attributes Global analog trunk parameters This section contains information for the GATM4 and GATM8 MBMs. The information in the tables applies to downloaded profiles only; it is not applicable to DIP switch modes. Global analog trunks are not supported in the following market profiles: Denmark, France, Germany, Holland, Italy, Norway, Spain, Sweden, and Switzerland. For PRC and Hong Kong, analog trunks are available in North American DIP switch mode only.
Appendix G Market profile attributes 369 Table 101 Localization, PSTN standards, and pulse dialing parameters (Sheet 2 of 2) Pulse Dialing (ms) Market profile Localized PSTN standards Break time Make time Interdigit time Poland Yes [1] Polish ASS_1_v1.
Appendix G Market profile attributes Table 103 Call supervision parameters Call supervision OSI time (ms) Force on-hook time (ms) Wetting time (ms) Ring confirmation count (ms) 600 100 1600 0 150 Brazil 300 100 2000 N/A 256 CALA 600 100 1500 N/A 256 Canada 600 100 1600 N/A 256 Caribbean 600 100 1600 N/A 256 Global 600 100 1500 N/A 256 Mexico 600 100 1600 N/A 256 New Zealand 90 100 1600 15 200 North America 600 100 1600 N/A 256 Poland 500 500
Appendix G Market profile attributes 371 Table 104 On-hook caller ID, disconnect supervision, and message waiting parameters (Sheet 2 of 2) On-hook caller ID Market profile FSK Disconnect supervision DTMF (Start Digit, Stop Digit) OSI Message waiting Busy tone Line reversal FSK Voltage reversal Stutter dial tone North America Bellcore Not supported Yes No No Supported Not Not supported supported Poland ETSI Not supported No Supported in unsupervised mode (425 Hz, 500 ms On/ 500 ms Of
Appendix G Market profile attributes Table 105 Localization, DIP switch settings, specifications, and transmission parameters (Sheet 2 of 2) Transmission Market profile DIP switch Localized setting Input BiPCM Reference Load source directional coding Specifications impedance impedance impedance gain scheme Global No (North North N/A American America based A-law) 600 3 dB CCITT A-law Hong Kong No (North North N/A American America based mu-law) 600 3 dB CCITT mu-law Mexico No (North North
Appendix G Market profile attributes 373 Table 106 Loop interface and call supervision parameters Loop interface Call supervision Ringing amplitude Min.
Appendix G Market profile attributes ISDN line services Table 108 shows the ISDN private network services that are supported by BCM 4.0. Table 109 shows the network-based ISDN supplementary services and the features available for each.
Appendix G Market profile attributes 375 Analog and digital trunk types Table 110 provides a description of the types of analog and digital trunks. Note that some of the analog and digital trunks are available only when you select specific market profiles. Table 110 Analog and digital trunk types and descriptions (Sheet 1 of 2) Trunk types Description Digital trunk types: T1/E1 Digital line that carries data on 24 channels at 1.
Appendix G Market profile attributes Table 110 Analog and digital trunk types and descriptions (Sheet 2 of 2) Trunk types DPNSS Description A digital private network signaling system, which allows phone systems from different manufacturers to be tied together over E1 lines, offering significant enhancements to BCM networking capabilities. DPNSS makes it easier to support centralized network functionality within private networks for operators and attendants dealing with large numbers of calls.
Index Numbers 1120E IP Phone description 73 1140E IP Phone description 73 2001 IP Phone description 74 2002 IP Phone description 74 2004 IP Phone description 74 2007 IP Phone description 74 2033 audio conferencing unit 74 2050 IP Phone description 74 2210,2211,2212 WLAN overview 74 analog station modules 57 analog telephone ASM8/ASM8+/GASM8 modules 58 analog terminal adapter 2, see ATA2 75 analog trunk media bay module 55, 56 ASM default DN 349 description 58 dip switch settings 117, 119 wiring chart
Index by region 355 internal lines 56 CAP installing 162 SAPS cable 75 Central America, supported languages 354 chassis ground 157 clear to send 157 configuration Element Manager 193 overview 184 Telset Admin 187 configuring the BCM system 183 connecting, WAN card 157 conventions, guide 27 cooling fan description 68 copyright 2 copyright, music source 20 cordless 7406 73 cordless telephones digital mobility phones overview 74 CTM 4x16 settings 126 dip switch settings 117, 119, 123 overview 55 D data
Index E green LED 217 electrical requirements 88 H emergency telephone analog auxiliary jack 55 installing 165 handset standards and specifications 22 environment standards and specifications 22 environmental requirements 87 ETSI specifications 22 expansion unit 49 installing 101 extensions dip switch settings 121 number required 108 see also DNs 121 external clock 157 external equipment, safety warning 31, 42 external line isolation units (LIU), MSC jacks 31, 42 external paging, amplifier 42 F fax
Index external paging 42 page relay 42 GATM 56 overview 52 replacing 249 specialized 61 wiring chart 335, 337, 339, 343, 347, 349 L language South and Central America 354 lease time LAN DHCP scope 200 LED BRIM 82 DTM 80 expansion unit 79 MBM 79 LEDs media bay modules 217 off 217 others 218 licence, music-on-hold 20 line BRI and PRI line types 375 line numbers default on GATM 339, 340 line services ISDN support, by region 374 lines BRI and PRI line types 375 module dip switch settings 121 M main uni
Index caller ID 355 ISDN line services support 374 modules 351 system defaults 355 numbers of extensions 108 O offset 110 offset configurations 117, 119 regulatory information 2 one-line display 7100 72 7208 72 related publications 29 output jack 42 repair authorization 21 P relay jack external paging 42 page, external paging amplifier 42 replace hard disk 254 paging 42 external output jack description 42 relay jack description 42 replacing MBM 249 power supply 275 PCI MSC description 41 req
Index system capacity 109 wiring 157 system defaults, by region 355 wide area network, see WAN 157 T WINS server LAN DHCP scope 199 T1 network interface card 46 wire color 144, 149, 339, 340, 344, 347, 349 telephone wireless LAN overview 74 telephones 7000 72 7100 72 7208 72 7316 72 7316E 73 7316E+KIM 73 7406 73 ATA2 161 audio conferencing unit (ACU) 74 CAP 162 digital mobility overview 74 emergency 165 moving 166 telephones,adapters 72 Telset Admin basic parameters 187 termination, analog por
