3300 CITELlink Gateway for Meridian 1 Series Phones M3904 Phone User Guide
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
About Your Phone Contents About Your Phone ......................................................................................................................... 5 Conventions ............................................................................................................................. 6 Using Your Meridian 1 Phone with the 3300 CITELlink Gateway ........................................... 6 Tips for Your Comfort and Safety .................................................................
M3904 Phone User Guide Paging.....................................................................................................................................21 Direct Paging ..........................................................................................................................21 Music ......................................................................................................................................22 Group Paging / Meet Me Answer ...................................
About Your Phone About Your Phone The Mitel® 3300 CITELlink Gateway allows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Communications Platform (3300 ICP). When used with a 3300 ICP, your M3904 phone has 16 fixed-function keys (SUPERKEY, (Transfer), (Cancel), (Hold), (Handsfree), (Mute), (Message), (Program), DOWN ARROW, (Headset), (Directory), (Shift), (Copy), QUIT, (Volume Up), Volume Down)) , and six personal keys.
M3904 Phone User Guide 13 14 15 16 17 18 + 18 19, 20, 22 21 23 + 23 24 + 24 Shift Unused Copy Next Unused Prime Line Personal key Personal keys Message indicator Personal key Superkey Personal key Down Arrow Phone status indicators When line is Idle Busy Ringing On hold at your set On Hold at another set the indicator is Off On Flashing slowly Flashing rapidly Flashing rapidly Conventions The following conventions are used in this user guide: • Fixed-function keys are identified by bold uppercase lette
Tips for Your Comfort and Safety Tips for Your Comfort and Safety Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. Protect your hearing Your phone has a control for adjusting the volume of the handset receiver. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.
M3904 Phone User Guide Customizing Your Phone Ringer Control To adjust the Ringer Volume while the phone is ringing: • Press or . To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press + 17 (Superkey). 2. Press # (No) until "Ringer Adjust?" appears. 3. Press * (Yes). 4. To adjust the ringer pitch, press * (Yes). To adjust the ringer volume, press # (No), then * (Yes). 5. Press 6. Press # (Save). 7. Press or until you hear the desired ringer pitch/volume.
Customizing Your Phone Feature Keys To display information about a key: 8. Press 9. Press a personal key. 10. Press + 17 (Superkey). + 17 (Superkey). To re-program a personal key: 1. Press + 17 (Superkey). 2. Press # (No) until "Personal Keys?" appears. 3. Press * (Yes). 4. Press a personal key that isn't a line key. 5. Press * (Change). 6. Press # (No) until the desired feature appears. 7. Press * (Yes). 8. Press + 17 (Superkey). Language Change To change the display language: 1.
M3904 Phone User Guide Making and Answering Calls Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Do one of the following: • Dial the number. • Press a Speed Call key. Answer a call • Lift the handset. - or Press the flashing Line appearance key and lift the handset. Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Dial *01. Redial - Saved Number To save the last number that you manually dialed: 1.
Making and Answering Calls Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1. Lift the handset. 2. Press a Speed Call key. To store a Speed Call number: 3. Press + 17 (Superkey). 4. Press a personal key that isn’t a line key. 5. Press * (Change). 6. Press * (Yes). 7.
M3904 Phone User Guide 3. Enter an index number between 00 and 09. Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key, (the turns on). 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1. Press the flashing line key, (the indicator turns on). 2. Communicate by using the speaker and the microphone.
Making and Answering Calls Auto-Answer To enable or disable Auto-Answer: • Press the AUTO-ANSWER feature key. To answer a call when you hear ringback: • Communicate by using the speaker and the microphone. - or Lift the handset. To terminate a call: • Press . -orWait for the caller to hang up.
M3904 Phone User Guide Call Handling Hold To place a call on hold: • Press . To retrieve a call from Hold: 4. Lift the handset. 5. Press the flashing line key. To retrieve a call from Hold at another station: • Press the flashing line key. -orDial **1 and the number of the station that placed the call on Hold. Transfer To Transfer an active call: 1. Press . 2. Dial the number of the third party. 3. Do one of the following: • To complete the Transfer, hang up.
Call Handling To leave a Conference: • Hang up. Conference Split To Split a Conference and speak privately with the original party: 1. Press 2. Dial *41. . To return to the conference call: • Press . Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects external calls when your phone is busy.
M3904 Phone User Guide 5. Press * (Review). 6. Press * (Change). 7. Do one of the following: 8. • To turn Call Forward on, press * (TurnOn). • To turn Call Forward off, press # (TurnOff). Press + 17 (Superkey). Call Forward - Remote To forward calls from a remote station to your current location: 1. Press + 17 (Superkey). 2. Press # (No) until "Call Forwarding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes). 6.
Call Handling Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64. 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. Dial **73. 3. Hang up. Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1*. 3. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press + 17 (Superkey). 2.
M3904 Phone User Guide Messaging - Callback To leave a Callback Message on a phone when you hear busy or ringback tone: • Press MESSAGE. To respond to a message waiting condition on your phone: 1. Press MESSAGE. 2. Do one of the following: • To call the message sender, press # (Call). • To erase the message, press * (Erase). To answer a Callback: • Lift the handset. Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1#. 3. Dial the number of the called station.
Using Advanced Features Using Advanced Features Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press #. To enter an Account Code during a call: 1. Press . 2. Press **3. 3. Dial the Account Code digits. 4. Press # (Save). 5. Press . Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23. 3. Dial the console ID and the Hold Slot number.
M3904 Phone User Guide Campon To Campon to a busy station: • Dial 3 or wait for the time-out period to expire. To retrieve a call when you hear Campon tone: • Depress the hookswitch momentarily, and then dial *3. The current call is put on hold and you are connected to the waiting call. Do Not Disturb To activate or deactivate Do Not Disturb: • Press the Do Not Disturb feature key. - or 1. Press 2. Press # (No) until "Do Not Disturb?" appears. 3. Do one of the following: + 17 (Superkey).
Using Advanced Features Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key or dial **9. 3. Dial the Paging zone number (if required). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset call. To page a party: 1. Lift the handset. 2. Press the Direct Paging feature key or dial *37. 3.
M3904 Phone User Guide Music To turn Music on and off when the phone is idle: 1. Press Press + 17 (Superkey). 2. Press # (No) until "Music?" appears. 3. Do one of the following: • To turn the music on, press * (TurnOn). • To turn the music off, press # (TurnOff). Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group.
Using Advanced Features Trunk Flash The Trunk Flash feature allows you to access Centrex features (if available) while you are talking on an outside call. To flash a trunk while talking on an outside call: 1. Press . 2. Dial *57 for a single flash or *56 for a double flash. 3. Wait for dial tone. 4. Dial the Centrex feature access code. Tag Call Tag Call allows you to “tag” any threatening call that you receive.
