User's Manual

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Introduction to Norstar PC Console

Norstar PC Console 1.1 User Guide P0887496 01

• transfer a call to voice mail

• link transfer

• park a call and page an employee

• camp a call on an extension

To use right-click mouse capability:

1. Position the cursor on a name or extension in the

Directory

group box and right-click the

mouse. A drop-down list of call options appears.

2. Click (left- or right-click) one of the call processing options.

References

As a Norstar PC Console attendant, you may need to refer to the

Norstar PC Console

Installation Guide.