User manual

Troubleshooting
Nortel Mobile Communication Client 3100 for Windows Mobile User Guide 107
Troubleshooting
This section contains the following topics:
• “Data connection between MCC 3100 for Windows Mobile and
MCG 3100” on page 107
Data connection between MCC 3100 for
Windows Mobile and MCG 3100
To verify that the data connection between MCC 3100 for Windows
Mobile and MCG 3100 is established:
1. Ping the MCG 3100 from the PC to verify data connectivity of the PC
to the MCG 3100.
2. Connect the mobile device to the computer with a USB cable.
3. Start Microsoft ActiveSync on the computer.
Figure 26: ActiveSync