Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 .
Document status: Standard Document version: 02.03 Document date: 28 October 2009 Copyright © 2009, Nortel Networks All Rights Reserved. LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.
Revision history October 2009 Standard 02.03. This document is up-issued to support the Nortel IP Phone 1535 on Nortel Communication Server 1000 Release 6.0. November, 2007 Standard 02.02. This document is issued to support the Nortel IP Phone 1535 Phase 2 on Nortel Communication Server 2000 Release SN10. September, 2007 Standard 02.01. This document is issued to support the Nortel IP Phone 1535 Phase 2 on Nortel Multimedia Communication Server 5100 Release 4.0. November, 2006 Standard 01.01.
Revision history Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
Contents New in this release Features 9 Other changes 9 9 How to get help 11 Contents 11 Getting help from the Nortel web site 11 Getting help over the telephone from a Nortel Solutions Center 11 Getting help from a specialist by using an Express Routing Code 12 Getting help through a Nortel distributor or reseller 12 About the Nortel IP Phone 1535 Care of the IP Phone 1535 14 Safety information 14 IP Phone 1535 shipping box content 14 Default factory settings 14 Technical specifications 15 Multipl
Contents Accessing and modifying the LAN Network Settings Enabling the WiFi connection profile 28 Access and modify Wireless Settings 29 Modifying User Information parameters 30 Modifying Proxy parameters 31 Configuration of NAT-traversal 32 Configuring VoIP domain name information 33 Modifying port assignments 33 Registering the IP Phone 1535 34 27 Configuration on a CS 1000 system Limitations 37 37 IP Phone 1535 system software updates 39 Checking for available IP Phone 1535 software updates 39 I
Contents 7 IP Phone 1535 regulatory information IP Phone 1535 emissions statement 63 Regulatory information and disclaimers 63 Regulatory and safety information 64 Warnings 65 Connecting to PSTN 65 Wireless 65 Connecting power 65 Connecting to LAN 65 Operation 65 Location 65 USA-FCC (Federal Communications Commission) statement FCC Interference statement 66 Compliance statement for Canada 66 Telecom requirements for both Canada and USA 66 Nortel Communications Servers Nortel IP Phone 1535 Installation and
Contents Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
New in this release The following sections detail what is new in Nortel IP Phone 1535 Installation and Commissioning (NN43160-300) for Phase 2. Features See the following sections for information about feature changes: • "Configuration of NAT-traversal" (page 32) • "Modifying the Date and Time" (page 53) • "Access and modify Wireless Settings" (page 29) Other changes IP Phone 1535 is supported on Communication Server 1000 Release 6.0.
New in this release Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
How to get help Contents This section contains information on the following topics: • Getting help from the Nortel web site • Getting help over the telephone from a Nortel Solutions Center • Getting help from a specialist by using an Express Routing Code • Getting help through a Nortel distributor or reseller Getting help from the Nortel web site The best way to get technical support for Nortel products is from the Nortel Technical Support web site: www.nortel.
How to get help Getting help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.
About the Nortel IP Phone 1535 This section provides an overview description of the IP Phone 1535, including its technical specifications, factory settings, and basic menu structure. The physical layout of the IP Phone 1535 is shown in the following image: Figure 1 The IP Phone 1535 Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
About the Nortel IP Phone 1535 Care of the IP Phone 1535 Clean the IP Phone 1535 only with a moist or antistatic cloth. Do not use detergents or solvents. Avoid using dry cloths as they can generate static electricity, which can be potentially dangerous for the electrically sensitive parts of the IP Phone 1535. To avoid audio problems caused by electromagnetic interference (EMI), install the IP Phone 1535 in a location away from electromagnetic sources, such as microwave ovens.
Technical specifications 15 • Screen Saver: Disabled • PIN: 0000 • Network Connection Profile: LAN • Email Account Protocol: POP • DHCP: Enabled • ESSID: None • Encryption: None • Authentication: None Technical specifications • Unit Base Size: 206 x 190 x 50 mm. • Handset Size: 184 x 42 x 32 mm. • Approximate Weight: 2.06 lbs / 0.94 kg • Main Processor: Intel PXA270 @ 416 MHz • RAM: 64 MB SDRAM • Flash Memory: 128 MB NAND • LAN Port: RJ-45 • WLAN Interface: IEEE802.
About the Nortel IP Phone 1535 • DC Output: DC5V, 3.0A Multiple language support The IP Phone 1535 supports the following languages: • English • French • German • Korean • Latin American (LA) Spanish • Portuguese Description of the IP Phone 1535 menu options The following sections describe the various administrative menu options used in the configuration and operation of the IP Phone 1535.
Description of the IP Phone 1535 menu options 17 On the VoIP Settings menu, the following configuration options are available: • User Information: Modify the parameters of this configuration option to specify information used to identify the installed IP Phone 1535 as a client on your VoIP network. For more information, see "Modifying User Information parameters" (page 30). • Proxy: Modify the parameters of this configuration option to direct the IP Phone 1535 to your network proxy server.
About the Nortel IP Phone 1535 • Date and Time: Manually modify the system date and time on the IP Phone 1535. For more information, see "Modifying the Date and Time" (page 53). • Network Time: You can configure the IP Phone 1535 to obtain date and time updates from the network server. If you enable the Network Time function, the date and time on the IP Phone 1535 updates automatically on a daily basis from the specified network server.
Using the SD/MMC card 19 This section provides procedures for copying files to and from the IP Phone 1535 to an SD/MMC card, as well as a list of limitations and supported file types. To copy files from the SD/MMC card to the IP Phone 1535: Step Action 1 Insert the card into the SD/MMC slot. For more information, see "About the Nortel IP Phone 1535" (page 13). 2 Select MENU > Images and Sounds > Copy. 3 Select one of the file galleries (Images / Sounds / Videos) that you want to copy the files to.
About the Nortel IP Phone 1535 • Supported File Types: MIDI Standard MIDI Files 1.0, WAV, IMY iMelodyversion (v1.0, v1.1 , v1.2), AMR 3GPP TS 26.071, JPG JFIF:1.01, PNG (PNG version 1.2), GIF (GIF87a, GIF89 - Does not support animated gif), 3GP movie file (3GPP TS.26.140 version 6) Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
First time installation of the IP Phone 1535 Installing the IP Phone 1535 for the first time This chapter provides a description of the tasks and procedures that must be completed for you to successfully complete a first time installation of the IP Phone 1535 within a Nortel Communications Server IP call environment. In addition, a description is given of the specific Communications Server provisioning that is required for the successful operation of the IP Phone 1535 on your network.
First time installation of the IP Phone 1535 Figure 2 Installing the IP Phone 1535 for the first time Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
Provision the Communications Server 23 Procedures for installing the IP Phone 1535 for the first time navigation • "Provision the Communications Server" (page 23) • "Physically install the IP Phone 1535" (page 24) • "Connecting the IP Phone 1535 to the LAN" (page 26) • "Enabling the LAN connection profile" (page 26) • "Accessing and modifying the LAN Network Settings" (page 27) • "Enabling the WiFi connection profile" (page 28) • "Access and modify Wireless Settings" (page 29) • "Modifying
First time installation of the IP Phone 1535 Physically install the IP Phone 1535 Basic installation of the IP Phone 1535 consists of connecting to the correct ports using the appropriate cables. Make the physical connections for the handset and power, as well as attach the IP Phone 1535 to the included telephone stand, by following the procedures in the following sections.
Logging in to the IP Phone 1535 Admin Mode 2 25 Connect the adapter AC plug into an appropriate AC voltage socket. —End— Attach the IP Phone 1535 to the stand Insert the tabs of the stand into the two slots on the bottom of the IP Phone 1535. This sets the phone at an optimal angle for video camera use. Connect to PSTN Your IP Phone 1535 does not support connection to a Public Switched Telephone Network (PSTN).
First time installation of the IP Phone 1535 Step Action 1 From the Main Menu, select Settings > System Settings > Admin, and press OK. 2 Select Logout, and press OK. —End— Connecting the IP Phone 1535 to the LAN To connect the IP Phone 1535 to a LAN you must make an RJ-45 connection. Step Action 1 Insert the RJ-45 cable into the LAN port at the back of the IP Phone 1535. 2 Connect the other end of the LAN cable into an active LAN connection port on the network.
Accessing and modifying the LAN Network Settings 27 Accessing and modifying the LAN Network Settings To configure the IP Phone 1535 with network settings particular to your LAN environment, you must access and configure the parameters of the Network Settings option.
First time installation of the IP Phone 1535 ATTENTION For changes made in any of these configuration options to take effect, you must hit Back to return to the previous menu, and select Apply every time you make a change. —End— After you successfully connect the IP Phone 1535 to the network using the LAN connection interface, you make both video and voice calls using that interface and the WiFi profile is disabled.
Access and modify Wireless Settings 29 If further configuration is required for the IP Phone 1535 to establish a network connection after you enable the WiFi network connection profile, the disconnected network connection icon displays. For more information on the network connection icons and network problems, see "Troubleshooting connectivity issues" (page 61).
First time installation of the IP Phone 1535 —End— After you successfully connect the IP Phone 1535 to the network using the WiFi connection interface, you make both voice and video calls using that interface and the LAN profile becomes disabled.
Modifying Proxy parameters Parameter Description Authentication Name Enter the User’s SIP account username, as configured on the Communications Server. This value is required information for successful registration of the IP Phone 1535 with the IP telephony services installed on your network. Authentication Password Enter the User’s SIP account password, as configured on the Communications Server.
First time installation of the IP Phone 1535 Ping message to the SPS or SLG before sending the REGISTER message. Note: This option to disable the NAT timer on the IP Phone 1535 is not available in firmware versions below V.0.2.25. You must install the latest firmware version (V2.0.76). NAT-Traversal: The IP Phone 1535 supports two methods of NAT Traversal - the SIP-PING method and the • STUN method. For more information on configuring NAT-Traversal, see "Configuration of NAT-traversal" (page 32).
Modifying port assignments 33 Note: If the domain name is used, the STUN server domain should be configured on the DNS server. —End— Configuring VoIP domain name information To connect IP Phone 1535 to your installed IP telephony services, you must access and configure the SIP domain name, which is the Service Domain Name configured on the SPS, or SLG if on a CS 1000 system. Step Action 1 From the Main Menu, go to Settings > VoIP Settings > Misc. > Domain Name, and press OK to accept selection.
First time installation of the IP Phone 1535 • Local: The Local port is the port used by the IP Phone 1535 in making connections to the proxy server - the port value you assign must be within the range from 1024 to 65535 (The default value is 5060). —End— Registering the IP Phone 1535 To access VoIP services on the connected network, the IP Phone 1535 must first register itself as an endpoint with the connected communications server. The Register configuration option on the Misc.
Registering the IP Phone 1535 35 —End— After completion of the IP Phone 1535 registration process, it is normal to see an idle screen on the display. At the center of the idle screen, the telephone number assigned to the IP Phone 1535 appears, showing that registration is complete. If registration fails, confirm that all configured system and VoIP parameters are correct, and initiate the registration process again.
First time installation of the IP Phone 1535 Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
Configuration on a CS 1000 system When configuring the IP Phone 1535 on a CS 1000 system, you must perform the following: • Configure the IP Phone 1535 as SIPN UEXT type on the CS 1000 Call Server. For more information, see SIP Line Fundamentals (NN43001-508). • Configure Proxy type to CS2K in the phone configuration: — Select Main Menu, Settings, VoIP Settings, Proxy, Proxy Type.
Configuration on a CS 1000 system Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
IP Phone 1535 system software updates Checking for available IP Phone 1535 software updates You can use the Check Updates function to have the IP Phone 1535 check for available updates for its installed system software, which can be downloaded from your locally managed FTP server and installed automatically (for more information on provisioning your FTP server, see "Provisioning the FTP update server" (page 41).
IP Phone 1535 system software updates Initiating manual software updates for the IP Phone 1535 You can manually initiate the download and installation of available updates to the IP Phone 1535 system software using the Update Software configuration option. The Update Software option uses a configured connection to a locally-managed FTP server to download and install system software updates.
Provisioning the FTP update server 41 ATTENTION If an outgoing or incoming call is made or received on the IP Phone 1535 during the software update process, the update process is halted for the duration of the call. FTP software update process The IP Phone 1535 can perform updates to its installed system software, by connecting to a locally provisioned FTP update server and automatically detecting, downloading, and installing any available updates it finds there.
IP Phone 1535 system software updates • the required provisioning of the directory structure on your FTP update server, • the files involved in the IP Phone 1535 software update process, and • the special handling requirements for the FirmwareUpdateRequest.acfg file.
Provisioning the FTP update server 43 version] folder (named 1.1) within the Root folder of your FTP server for that hardware version as well. • The [software version] Folder: This folder sits inside the [hardware version] folder - the folder name corresponds to the software version of the IP Phone 1535 update files it contains. You will need a corresponding [software version] folder inside the Root folder for every different software version you wish to make available on your network.
IP Phone 1535 system software updates The FirmwareUpdateRequest.acfg file requires special handling in its placement on your FTP server - for each firmware update package, there is a new version of the FirmwareUpdateRequest.acfg file, and for the IP Phone 1535 to be able to use it effectively, it needs to be placed into the folder for the previous available software version. That is, if you receive a new firmware update package, 0.1.13, for example, that package contains a FirmwareUpdateRequest.
Provisioning the FTP update server 45 If the IP Phone 1535 reaches a [software version] folder and finds the FirmwareUpdateRequest.acfg file is the same version number as the folder in which it resides, the IP Phone will consider itself updated fully and never go looking for folders that contain newer versions. Thus, it is extremely important to the Update process for you to place the FirmwareUpdateRequest.
IP Phone 1535 system software updates Figure 3 Sample FTP server directory structure Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
Additional configuration using the VoIP Settings menu This chapter describes additional configuration options found on the VoIP Settings menu, which have not been described elsewhere in this document. Registration option This section covers functions of the Registration option of the VoIP Settings menu not covered elsewhere in this document. Specifically, De-Register function and the Expires configuration option.
Additional configuration using the VoIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode. For more information, see "Logging in to the IP Phone 1535 Admin Mode" (page 25). 2 From the Main Menu, select Settings > VoIP Settings > Registration, and press OK. 3 Select De-register and press OK. The IP Phone 1535 will now deregister itself as an endpoint of the Communications Server.
Accessing and modifying Call Total Bandwidth (CTBW) Step Action 1 Log in to the IP Phone 1535 using the Admin Mode. For more information, see "Logging in to the IP Phone 1535 Admin Mode" (page 25). 2 From the Main Menu, go to Settings > VoIP Settings > Registration and select Misc. then press OK to accept selection. 49 —End— The available Misc. configuration options are as follows: • Domain Name: For more information, see "Configuring VoIP domain name information" (page 33).
Additional configuration using the VoIP Settings menu Step Action 1 Log in to the IP Phone 1535 using the Admin Mode. For more information, see "Logging in to the IP Phone 1535 Admin Mode" (page 25). 2 From the Main Menu, go to Settings > VoIP Settings > Registration and select Misc. then press OK to accept selection. 3 Select CTBW and press OK. The parameters controlling bandwidth usage are now available. Set the bandwidth parameter to a value between the range of 60 and 250 Kb/s.
Configuring VoIP Voice Mail 51 types in a priority list of up to five options. Prioritize codecs depending on your network configuration. 5 Press OK to accept the new priority level of the chosen Codec. 6 After modifying the Codec Priority list, you must manually register the IP Phone 1535 with the network, in order to utilize the new codec priorities in subsequent operation. For more information, see "Registering the IP Phone 1535" (page 34).
Additional configuration using the VoIP Settings menu —End— Configuring the Mailbox ID: Step Action 1 From the Main Menu, go to Settings > VoIP Settings > Misc. > Voice Mail > ID, and press OK. 2 Enter the ID used to access your voice mail, and press OK. —End— Configuring the Mailbox Password: Step Action 1 From the Main Menu, select Settings > VoIP Settings > Misc. > Voice Mail > Password, and press OK. 2 Enter the Password used to access your voice mail. Press OK to accept changes.
Additional configuration using the System Settings menu This chapter describes additional configuration options found on the System Settings menu, which have not been described elsewhere in this document. Specifically, the functions used to modify Date and Time, the system update functionality contained in the Technical Features configuration option, and the Reset function.
Additional configuration using the System Settings menu You can reset these two databases individually (or at the same time) by means of the Reset configuration option, which erases the stored data. On the Reset menu, the following configuration options are available: • Phonebook: Resets the Phonebook database. • Settings: Resets the System Settings database. • System: Resets BOTH the Phonebook and the Settings database at the same time.
Accessing the Technical Features configuration option 55 2 From the Main Menu, select Settings > System Settings > Technical Features, and press OK. —End— On the Technical Features menu, the following configuration options are available: • Show HW/SW Version: Display current version information for hardware and software installed on the IP Phone 1535. This configuration option is not accessible while an active call is in operation - for the duration of an active call, this menu option is inactive.
Additional configuration using the System Settings menu Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
Configuring Email Before E-mail services become available through the IP Phone 1535, you must configure the E-mail account settings locally for access of the E-mail services installed on your network. The IP Phone 1535 E-mail service supports POP3-based and (partially) IMAP-based server types. Microsoft Exchange Server is not a supported server type for this device.
Configuring Email 5 • SMTP Server • Receiving Protocol: Select either POP or IMAP as the receiving protocol of the IP Phone 1535 E-mail service. Set to the POP protocol by default. • POP Server/IMAP Server: Depending on the Receiving Protocol accepted, define the POP or IMAP server address information. • User/Account: Specifies whether the configured E-mail service belongs to a specific User or is a general (shared) E-mail account.
The IP Phone 1535 Camera Enabling and disabling the Camera The Camera built into the IP Phone 1535 can be Disabled so that the video and photo functions of the IP Phone 1535 can be turned off. You can access the Enable / Disable Camera configuration option only if Admin Mode is currently active. Enabling / Disabling the IP Phone 1535 Camera Mode: Step Action 1 Log in to the IP Phone 1535 using the Admin Mode. For more information, see "Logging in to the IP Phone 1535 Admin Mode" (page 25).
The IP Phone 1535 Camera Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
Troubleshooting Required software for CS1000E call server in MCS5100 configuration If your MCS 5100 resides on the same network as a CS1000E, make sure your CS1000E has the following patches installed: • MPLR22491 • MPLR22494 Known issues • Successful NAT/Firewall traversal requires an RTP Media Portal (same as MMPC client). • If the IP Phone 1535 is installed within an IP Telephony environment in which the G.723.
Troubleshooting Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
IP Phone 1535 regulatory information This chapter contains the regulatory information. IP Phone 1535 emissions statement Radio frequency electromagnetic energy is emitted from Wireless Lan devices. The energy levels of these emissions are much less than the electromagnetic energy emissions from wireless devices such as mobile phones. Wireless LAN devices are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations.
IP Phone 1535 regulatory information Regulatory and safety information The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failure to comply with these guidelines. The following table lists EMC compliance for various jurisdictions.
USA-FCC (Federal Communications Commission) statement 65 Jurisdiction Standard Description Canada CSA 60950-1-03 Safety of Information Technology Equipment European Community EN 60950-1 ITE equipment - Safety - Part 1: General requirements Australia/New Zealand AS/NZS 60950.1:2003 Safety of Information Technology Equipment Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements.
IP Phone 1535 regulatory information FCC Interference statement This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
Telecom requirements for both Canada and USA 67 This equipment uses an RJ11C modular plug to connect to the premises wiring. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
IP Phone 1535 regulatory information WARNING WARNING: To comply with FCC radio frequency (RF) exposure limits, this device should be located at a minimum of 7.9 inches (20 cm.) or more from the body of all persons. Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning NN43160-300 02.03 Standard Release 4.0/SN10 28 October 2009 Copyright © 2009, Nortel Networks .
Nortel Communications Servers Nortel IP Phone 1535 Installation and Commissioning Copyright © 2007, Nortel Networks All Rights Reserved. Publication: NN43160-300 Document status: Standard Document version: 02.03 Document date: 28 October 2009 To provide feedback or to report a problem with this document, go to http://www.nortel.com/documentfeedback. Sourced in Canada.