User Guide

Customer service

Visit the Nortel Web site to access the complete range of services and

support that Nortel provides. Go to w

ww.nortel.com, or go to one of the

pages listed in the following sections.

Navigation

•

“Updated versions of documentation” (page 41)

•

“Getting help” (page 41)

•

“Express Routing Codes” (page 41)

•

“Additional information” (page 42)

Updated versions of documentation

You can download and print the latest versions of Nortel Ethernet Routing

Switch 8600 NTPs and Release Notes directly from the Internet at

ww.nortel.com/documentation.

Getting help

If you purchased a service contract for your Nortel product from a

distributor or authorized reseller, contact the technical support staff for that

distributor or reseller for assistance.

If you purchased a Nortel service program, you can get help by

contacting one of the Nortel Technical Solutions Centers found at

ttp://www.nortel.com/callus; or visit our Technical Support site at

ttp://www.nortel.com/support.

Express Routing Codes

An Express Routing Code (ERC) is available for many Nortel products and

services.

When you use an ERC, your call is routed to a technical support person

who specializes in supporting that particular product or service. To locate

an ERC for any product or service, go to h

ttp://www.nortel.com/erc.

Nortel Ethernet Routing Switch 8600

Documentation Roadmap

NN46205-103 01.01 Standard

19 May 2008