855601 Cover Front Page 1 Wednesday, October 29, 1997 4:19 PM Return to Menu •••••••••••••••••••••••••••••••••••••••• FastRAD Installation Guide ••••••••••••••••••••••••• •
855601 Cover Front Page 2 Wednesday, October 29, 1997 4:19 PM
855601 TOC Page i Wednesday, October 29, 1997 4:16 PM Table of Contents Canadian & US Safety Installation Instructions i For equipment with internal power supplies i For equipment with external power supplies i Important Safety Instructions ii Canadian Regulations iii Industry Canada Notice iii US Regulations iv Federal Communication Commission (FCC) Notice iv Introduction 1 Before you start 3 Special check list 4 Requirements for PC communication 5 Connecting the FastRAD Mounting t
855601 TOC Page ii Wednesday, October 29, 1997 4:16 PM ii Table of Contents Testing the FastRAD 20 Troubleshooting 21 Programming Record 22 FastRAD Installation Guide
855601 Book : 855601 FCC Page i Wednesday, October 29, 1997 3:52 PM i Canadian & US Safety Installation Instructions Please Read Carefully WARNING: To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment: 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3.
855601 Book : 855601 FCC Page ii Wednesday, October 29, 1997 3:52 PM ii Important Safety Instructions Please Read Carefully When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury of persons, including the following: 1. Read and understand all instructions. 2. Follow the warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning.
855601 Book : 855601 FCC Page iii Wednesday, October 29, 1997 3:52 PM iii Canadian Regulations Industry Canada Notice — Please Read Carefully The Industry Canada label identifies Public Switched Telephone Network (PSTN) certified equipment. This certification means that the equipment meet certain telecommunications network protective, operational and safety requirements. Industry Canada does not guarantee the equipment will operate to the user's satisfaction.
55601 Book : 855601 FCC Page iv Wednesday, October 29, 1997 3:52 PM iv US Regulations Federal Communication Commission (FCC) Notice — Please Read Carefully Radio/TV Interference: This equipment, classified as a digital apparatus, generates radio frequency interference and if not installed and used properly in strict accordance with the manufacturer's instructions may cause interference with receiving mediums. This Class A equipment complies with Part 15 of the FCC Rules.
855601 Book : 855601 FCC Page v Wednesday, October 29, 1997 3:52 PM v US Regulations continued In some states, customers are permitted to install their own jacks. • The equipment may not be connected to a party line or coin /toll telephone line. Connection to Party Line Service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporation commission for information).
855601 Book : 855601 FCC Page vi Wednesday, October 29, 1997 3:52 PM vi FastRAD Regulations
855601 Book : 855601 Guide Page 1 Wednesday, October 29, 1997 4:06 PM 1 Introduction The Norstar Fast Remote Access Device (FastRAD) allows a personal computer (PC) running Norstar ICS Remote Tools (ICSRT) to communicate with a Key Service Unit (KSU). FastRAD also runs with Companion Diagnostics System (CDS) and Companion Manager.
855601 Book : 855601 Guide Page 2 Wednesday, October 29, 1997 4:06 PM 2 Teladapt Jack FastRAD Distribution block At the remote site, the external line is connected to the FastRAD through a KSU line. Norstar KSU PSTN The FastRAD and the modem are connected through the telephone network.
855601 Book : 855601 Guide Page 3 Wednesday, October 29, 1997 4:06 PM 3 Before you start ❑ Make sure you read and follow the instructions in this guide. ❑ Make sure you have the necessary tools to complete the installation. A Special parts check list is provided in this guide. ❑ Make sure all equipment in the FastRAD package is accounted for. A Package check list is provided in this guide. ❑ Make sure the necessary environment and electrical conditions are met.
855601 Book : 855601 Guide Page 4 Wednesday, October 29, 1997 4:06 PM 4 Special check list Electrical requirements To begin an installation you need: ❑ an operating Nortel two-line display telephone for programming the FastRAD ❑ a screwdriver ❑ two round head, size #8 wood screws, 1 inch long ❑ a roll of tape (or four tacks) for mounting the template ❑ a list of programming parameters for the FastRAD ❑ a unique System identification (ID) number ❑ a unique password ❑ the Norstar ICS Remote
855601 Book : 855601 Guide Page 5 Wednesday, October 29, 1997 4:06 PM 5 Requirements for PC communication A PC communicates with a FastRAD either through a modem or through an RS-232 cable. A modem is used when the PC is situated at a remote location. An RS-232 cable is used when the PC is situated near the FastRAD at the customer site. When you use a PC at the customer site, you must use a 9-pin cable to connect the PC to the RS-232 port on the FastRAD. This connector is not supplied with the FastRAD.
855601 Book : 855601 Guide Page 6 Wednesday, October 29, 1997 4:06 PM 6 Connecting the FastRAD When equipment and environment conditions have been verified, you can begin connecting the FastRAD to the distribution block. Before you connect the FastRAD, make sure the port works. Attach a working Norstar two-line display telephone to the port. If the telephone operates, the port is working. To connect the FastRAD: 1.
855601 Book : 855601 Guide Page 7 Wednesday, October 29, 1997 4:06 PM 7 TCM Port DB-9 Pin Connector Barrel Power Supply Plug LED Figure 2 – KSU connection 6. Connect one end of the RJ-11 teladapt cord to the TCM port on the side panel of the FastRAD. See Figure 2. 7. Connect the other end to the RJ-11 teladapt jack to the KSU. Make sure the cord is less than 800 m (2600 feet) long. Note: A connection to the FastRAD DB-9 pin serial port is only required for a direct connection to a PC at the site.
855601 Book : 855601 Guide Page 8 Wednesday, October 29, 1997 4:06 PM 8 Mounting the FastRAD Before you mount the FastRAD, select a location within 800 m (2600 feet) of the distribution block that is free of traffic, dust and dampness. Note: You do not need to mount the FastRAD on the wall if it is only being used temporarily to program the KSU. The FastRAD can be mounted either horizontally or vertically. To mount the FastRAD on the wall: 1. Attach the paper mounting template to the wall.
855601 Book : 855601 Guide Page 9 Wednesday, October 29, 1997 4:06 PM 9 2. Put the two screws in the wall leaving 10 mm (3/8 in) of each screw exposed. The marks on the template show where the two screws are placed. After the screws are in place, remove the paper template. Figure 4 – Mounting the FastRAD 3. Place the two keyhole slots at the back of the FastRAD over the screws and slide the FastRAD onto the screws. When the FastRAD is securely mounted, you are ready to start programming.
855601 Book : 855601 Guide Page 10 Wednesday, October 29, 1997 4:06 PM 10 Programming the FastRAD Before you start, make sure you have completed the FastRAD Programming Record found at the end of this guide. This record must include the System ID, Auto-answer line number and Alarm reporting line number. Table 2 shows the different programming parameters and their default values. If your programming information does not specify a value for one of the fields, assign it to the default value.
855601 Book : 855601 Guide Page 11 Wednesday, October 29, 1997 4:06 PM 11 Starting a programming session The FastRAD cannot be used for remote or direct connections until the user password has been programed through Feature 9**. This initial password programming must occur on-site. IMPORTANT: There is no way to recover a lost or forgotten password or return to the default state. A FastRAD is programmed from a Norstar two-line display telephone that is connected to the KSU.
855601 Book : 855601 Guide Page 12 Wednesday, October 29, 1997 4:06 PM 12 2. Press CHNG to change your programming password. Using the dialpad, enter your new password. Your password must be from eight to 10 characters long. As you enter your password, the display shows asterisks. The display changes to show: Confirm password. When you re-enter your password, asterisks appear on the display. Note: We recommend you assign a password the first time you start a programming session.
855601 Book : 855601 Guide Page 13 Wednesday, October 29, 1997 4:06 PM 13 General Programming General programming allows you to define the System ID number. Before you begin entering general programming information, make sure the display shows RAD Admin. If you do not have this display on the Norstar telephone, follow the steps in Starting a Programming Session. To enter general FastRAD programming information: 1. 2. Press GEN. The display shows: Press SHOW.
855601 Book : 855601 Guide Page 14 Wednesday, October 29, 1997 4:06 PM 14 Programming Alarm Reporting The alarm programming session allows you to program the FastRAD to report alarms to the telephone number of a dedicated alarm center, such as a printer or terminal. Before you begin an alarm programming session, make sure the display shows RAD Admin. If you do not have this display on the Norstar telephone, follow the steps listed in Starting a Programming Session.
855601 Book : 855601 Guide Page 15 Wednesday, October 29, 1997 4:06 PM 15 8. Press CHNG to enter the first alarm report telephone number. The display shows: CLEAR BKSP OK 9. Enter the telephone number for Alarm 1. The display shows: CLEAR BKSP OK 10. Press OK. The display shows: 11. Press SHOW. The display shows: Alarm number 2 BACK SHOW NEXT BACK CHNG NEXT If you do not want to enter a second alarm number, press NEXT and go to step 14. 12. Press CHNG.
855601 Book : 855601 Guide Page 16 Wednesday, October 29, 1997 4:06 PM 16 17. Press OK. The display shows: 18. Press CHNG. The display shows: Retry mins: 15 BACK CHNG NEXT Retry mins:_ CLEAR BKSP OK 19. Enter the number of minutes between retries. This must be a number between 1 and 99. 20. Press OK. The display shows: Alarm baud: High BACK CHNG NEXT 21. To change the baud rate, press CHNG until the desired baud rate appears. The baud rate should match that of the alarm device’s modem.
855601 Book : 855601 Guide Page 17 Wednesday, October 29, 1997 4:06 PM 17 This completes alarm programming. To continue programming FastRAD call handling, refer to the next section, Programming Data. Programming Data Data programming allows you to determine how many seconds the FastRAD waits before answering a call on an incoming KSU line. This allows a line to be used normally during business hours and provides Auto-answer capabilities after hours.
855601 Book : 855601 Guide Page 18 Wednesday, October 29, 1997 4:06 PM 18 Note: In general, the following points should be considered while choosing the FastRAD Auto-answer line: 6. • If possible, use an on-core line for auto-answering. This allows remote access to the KSU even in the event of an expansion module failure. • Use a line that is not often used for other purposes, since the FastRAD will auto-answer after a preprogrammed delay. • Choose only lines that are enabled. Press OK.
855601 Book : 855601 Guide Page 19 Wednesday, October 29, 1997 4:06 PM 19 10. Press CHNG until the display shows the desired local serial port baud rate (300, 1200, 2400, 4800, 9600 or 19200). Note: To use Norstar Manager in a direct connection, the local baud rate must be set to 9600 baud. 11. Press NEXT. The display shows: 12. Press ® RAD Admin GEN ALARM DATA to end programming. The FastRAD programming is completed. You must now test the FastRAD to make sure it is operating properly.
855601 Book : 855601 Guide Page 20 Wednesday, October 29, 1997 4:06 PM 20 Testing the FastRAD After the FastRAD installation and on site programming are completed you should test the FastRAD data transfer capabilities. To test the FastRAD, make a connection between the PC running ICSRT and the KSU at the customer site.
855601 Book : 855601 Guide Page 21 Wednesday, October 29, 1997 4:06 PM 21 Troubleshooting Troubleshooting the FastRAD installation is needed if you start a programming session and the display shows Inactive feature. 1. Check the wiring at the distribution block. 2. Make sure the Norstar port that the FastRAD is attached to is working. 3. Check that the power LED on the FastRAD unit is lit to confirm the power connection. 4.
855601 Book : 855601 Guide Page 22 Wednesday, October 29, 1997 4:06 PM 22 Programming Record Complete the FastRAD Programming Record before you start programming.
855601 Book : 855601 Guide Page 23 Wednesday, October 29, 1997 4:06 PM 23 Answer Delay Local Baud Rate __________ 300 1200 2400 4800 9600 19200 ❑ ❑ ❑ ❑ ❑ ❑ Enter the number of seconds the FastRAD waits before answering a call. Enter a number between 6 to 60. The default is 18. Choose the baud rate the FastRAD uses for the RS-232 port. The default is 9600.
855601 Book : 855601 Guide Page 24 Wednesday, October 29, 1997 4:06 PM 24 FastRAD Installation Guide
855601 Cover Back Page 25 Wednesday, November 12, 1997 10:16 AM 1-800-4NORTEL www.nortel.com/norstar Norstar is a trademark of Nortel Networks.
