Switch Installation Guide

Symposium and DMS/MSL-100 Switch Guide 53
April 2004 Configuring the switch
Section B: Configuring switch resources
In this section
Overview of configuring switch resources 54
Configuring RAN and music routes 56
Configuring ACD groups 57
Configuring ACD subgroups 65
Configuring DNs 66
Configuring agent phonesets 69
Configuring supervisor phonesets 74
Configuring logon IDs 76