Network Adapter Troubleshooting Reference Guide

130 Chapter 5 Routing and remote access troubleshooting

System monitor or support tools do not return valid or legible

information

If you connect to the CallPilot server using a shared session but do not

issue the shadow 0 command, support tools and diagnostics that access

the database, may return invalid results.

Use a private session or issue the shadow 0 commend when setting up a

shared session.

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700 01.05 Standard

5.0 26 June 2007