CallPilot Desktop Messaging User Guide

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Searching External E-mail Address Books (LDAP databases)
The LDAP text boxes you can specify for your e-mail account (refer to Setting up links
to your e-mail accounts, on page 53) allow My CallPilot to search external LDAP
databases, which in turn allows you to search for an e-mail address in your corporate
Address Book.
Note: This ability requires the administrator to enter the correct searchbase, host/IP
and login info (if needed) for the external LDAP server. This information must be
entered in CallPilot Manager when the External E-mail server is defined.
You can enter user log in credentials, if needed, inside My CallPilot.
Once these text boxes are properly configured, you can search the external Address
Book when composing a new external e-mail server message (just as you do when
composing a CallPilot message).
To access the Address Book, you simply click on the Address Book button, or To links
in the My CallPilot Compose page.
The following shows an example of an external e-mail server Address Book in My
CallPilot:
Note that the Address Book is tied to the current server you are using (that is, the inbox
you are displaying). Therefore, when you compose a new CallPilot message, the
Address Book displays addresses only from the CallPilot server. When you compose a
new Exchange message, the Address Book displays addresses only from the
Exchange server, and so on.
Non-personal distribution lists can appear in the results if, and only if, the server is
configured to return them through a standard anonymous LDAP query.