555-7101-215 555-7101-215 CallPilot Installation and Configuration Part 2: 702t Server Hardware Installation Product release 2.02 Standard 1.
P0604536
CallPilot Installation and Configuration Part 2: 702t Server Hardware Installation Publication number: Product release: Document release: Date: 555-7101-215 2.02 Standard 1.0 May 2003 Copyright © 2003 Nortel Networks, All Rights Reserved Printed in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant.
*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP, DPN, Dualmode, Helmsman, IVR, MAP, Meridian, Meridian 1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Succession, Supernode, Symposium, Telesis, and Unity are trademarks of Nortel Networks. 3COM is a trademark of 3Com Corporation. ACCENT is a trademark of Accent Software International Ltd. AMDEK is a trademark of Amdek Corporation.
Publication history May 2003 Standard 1.0 issue for CallPilot 2.02. Appendix A on the EMC emission level protection has been added to the document. Information on single-point grounding has been added to Chapter 3, “Installing the server and connecting the peripheral devices”. October 2002 Standard 1.0 of the CallPilot Installation and Configuration, Part 2: 702t Server Hardware Installation is issued for general release.
Publication history vi Standard 1.
Contents 1 702t server description 9 Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Slot assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IRQ mapping table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supported peripheral devices . . . . . . . . . . .
Contents viii Standard 1.
Chapter 1 702t server description In this chapter Server features 10 Slot assignments 14 IRQ mapping table 17 Network connectivity 19 Supported peripheral devices 24 Part 2: 702t Server Hardware Installation 9
702t server description Standard 1.0 Server features Introduction This section provides a general overview of the 702t server. Server dimensions Height 49 cm (19.3 in.) Width 21 cm (8.3 in.) (chassis), or 25 cm (10 in.) with feet Depth (distance from front to back) 45 cm (17.75 in.) Clearance front 21.59 cm (8.5 in.) Clearance rear 12.70 cm (5 in.) Clearance side 7.62 cm (3 in.). You require additional side clearance for service. Weight of fully loaded system with 22.05 kg (48.
May 2003 702t server description Front panel features The following diagram shows the front panel features of the 702t server: 2a 1 2b 2 2c 3 4 5 6a 6 G100823 The table below describes the parts that are identified in the above diagram. Part Function 1. Backup tape drive Allows backup of hard drive data. 2. CD-ROM drawer Holds CD-ROM disk. 2a. Drawer push button To open the CD-ROM drawer; push the button again to close the drawer.
702t server description Part Standard 1.0 Function 2b. Volume control Controls headphone volume for audio output. 2c. Headphone jack Jack for audio output from CD-ROM. 3. ON/OFF push button Turns the server’s power on or off. 4. Reset push button Momentarily disconnects the power to the server. Do not use for restart; use the software restart instead. 5. Indicator lights Indicate when the server is powered up and the disk drives are active. 6. Floppy drive Drive for 3 1/2” disks. 6a.
May 2003 702t server description Rear panel diagram Refer to “Slot assignments” on page 14 for slot assignments.
702t server description Standard 1.
May 2003 702t server description Slot assignments: 702t server with RAID CallPilot-assigned Slot number board label a Onboard network cardb Meridian 1 Succession CSE 1000 ELAN Network card ELAN Network card Slot 5 BRD05 RAID RAID Slot 4 BRD04 CLAN Network card CLAN Network card Slot 3 BRD03 MPB16-4 board #2 (optional) MPB16-4 board #2 (optional) Slot 2c BRD02 MPB16-4 board #1 MPB16-4 board #1 Slot 1 BRD01 Not used Not used a.
702t server description Standard 1.0 Slot assignments: 702t server without RAID CallPilot-assigned Slot number board label Onboard network cardb a Meridian 1 Succession CSE 1000 ELAN Network card ELAN Network card Slot 5 BRD05 Not used Not used Slot 4 BRD04 CLAN Network card CLAN Network card Slot 3 BRD03 MPB16-4 board #2 (optional) MPB16-4 board #2 (optional) Slot 2c BRD02 MPB16-4 board #1 MPB16-4 board #1 Slot 1 BRD01 Not used Not used a.
May 2003 702t server description IRQ mapping table The following table lists the assignments for each Interrupt Request (IRQ). You do not need this information for installation, but it may be useful for troubleshooting. IRQ Slot or device 0 Timer 1 Chipset 2 System/unused 3 Serial Port 2 (COM2) 4 Serial Port 1 (COM1) 5 For Meridian 1 or Succession CSE 1000 system, available for CLAN in slot 4 as needed.
702t server description IRQ Slot or device 15 Slot 5 (RAID/On-Board SCSI controllers) Standard 1.0 Note: Both SCSI controllers are on IRQ 15, which allows the SSU to automatically resolve any IRQ conflict.
May 2003 702t server description Network connectivity Introduction This section describes how the 702t server can be integrated into your network. The integration depends on the type of switch you are using. ATTENTION To secure the CallPilot server from unauthorized access, ensure that the CallPilot network is inside your organization’s firewall.
702t server description Standard 1.0 Sample network setup: Meridian 1 The following diagram shows a CallPilot server network setup with a Meridian 1 switch.
May 2003 702t server description Sample network setup: Succession CSE 1000 The following diagram shows a CallPilot server network setup with a Succession CSE 1000 system: Web-enabled CallPilot administrative PC i2004 Internet phonesets Desktop client PC Telephony LAN/Customer LAN (10/100BaseT or 100BaseT) Internet Telephony Gateway Line Card Succession CSE 1000 Media Gateway Expansion Modem CallPilot server CE-MUX DS-30x Internet Telephony Gateway Line Card Succession CSE 1000 Call Server Router
702t server description Standard 1.0 In this illustration, the telephony LAN (TLAN) provides IP connectivity between the Succession CSE 1000 system and the i2004 Internet phonesets. The connection between the Call Server and Media Gateway can be pointto-point, or it can be through the LAN, if the system is installed in a distributed data network.
May 2003 702t server description Network requirements Appropriate networking equipment must be available for both the CLAN and ELAN. The CLAN and ELAN must be properly configured for correct CallPilot operation. To ensure correct configuration, Nortel Networks recommends that you consult a network specialist. ATTENTION For important considerations about using the ELAN in your network, see “About the ELAN” in Part 1 of the CallPilot Installation and Configuration binder.
702t server description Standard 1.0 Supported peripheral devices Introduction This section identifies external devices that are supported by the 702t server. The following table describes the supported peripheral devices: Device Description Modem A 56 Kbps external modem (NTRH9078) provides remote access to the 702t server. The modem connects to the RS-232 COM1 connector on the rear of the server. Since the modem is an external device, it requires its own AC power source. The 33.
Chapter 2 Preinstallation requirements In this chapter Installation overview 26 Unpacking the 702t server 29 Removing the side panel 31 Inspecting the server interior 34 Part 2: 702t Server Hardware Installation 25
Preinstallation requirements Standard 1.0 Installation overview Introduction This section provides an overview of the steps required to install the 702t server and peripheral devices. Installation checklist The following checklist identifies the tasks that must be performed when installing the CallPilot server. For detailed instructions, see Chapter 3, “Installing the server and connecting the peripheral devices.
May 2003 Preinstallation requirements Step Description Check 6 Set the DIP switches on the modem (see page 41). ❒ 7 Connect the 702t server and devices as follows: ❒ Connect the monitor, keyboard, and mouse (see page 43). ❒ Connect the modem (see page 45). ❒ Connect the 702t server to the ELAN hub (see page 46). ❒ Connect the 702t server to the CLAN hub (optional); (see ❒ page 48). Install the software feature key adapter (see page 50).
Preinstallation requirements Standard 1.0 Conventions for warnings You may encounter the following types of warnings in this guide. Do not ignore them. DANGER Risk of electric shock . Warns you of an immediate electrical hazard, which, if not avoided, will result in shock, serious injury, or death. WARNING Risk of personal injury . Warns you of a situation in which you can be injured if instructions are not followed exactly as stated. CAUTION Risk of equipment damage .
May 2003 Preinstallation requirements Unpacking the 702t server Introduction Follow this procedure to unpack the server and peripherals. WARNING Risk of personal injury . The 702t CallPilot server weighs approximately 17 kg (38 lb) as shipped from manufacturing. To prevent personal injury, ask someone to help you unpack and position the server.
Preinstallation requirements Standard 1.0 What’s next? Remove the server cover so that you can inspect the interior of the server. See “Removing the side panel” on page 31.
May 2003 Preinstallation requirements Removing the side panel To remove the side panel WARNING Risk of personal injury . Be careful when you handle the sharp edges of the side panel and chassis to prevent personal injury. CAUTION Risk of equipment damage . Use an ESD wrist strap to protect static-sensitive components. The following diagram shows how to remove the side panel. See the instructions for removal on page 32 .
Preinstallation requirements Standard 1.0 A C B Bottom tabs of cover Bottom slots of chassis G100825 Note: The illustration shows a customer-supplied padlock (A). 1 If a padlock is installed on the back of the system, unlock and remove it. Refer to “A” in the illustration. 2 Remove and save the three screws from the back of the side cover. Refer to “B” in the illustration. Note: You need the screws to reattach the side cover.
May 2003 Preinstallation requirements 5 Use your left hand to pull the back end of the cover toward you to disengage the bottom row of tabs from the notches in the chassis, as shown in the diagram on page 32. 6 Use both hands to lift the cover upward to disengage the top row of tabs from the notches in the top edge of the chassis. 7 Set the cover aside.
Preinstallation requirements Standard 1.0 Inspecting the server interior Introduction You should perform a visual inspection for loose components, foreign matter, or shipping damage inside the server. CAUTION Risk of equipment damage . When working with interior components, use an ESD wrist strap to protect static-sensitive components. Protective foam The server is shipped with protective foam to prevent damage during shipping.
May 2003 Preinstallation requirements 4 Review the slot locations (see “Rear panel diagram” on page 13). 5 Do one of the following: IF THEN you observe any damage contact your Nortel Networks technical support representative. components have become loose secure them. Then replace the server cover and proceed with the hardware installation. Refer to the procedures in Part 5 of the CallPilot Installation and Configuration binder.
Preinstallation requirements 36 Standard 1.
Chapter 3 Installing the server and connecting the peripheral devices In this chapter Installing the server 38 Preparing the modem 39 Connecting peripherals to the server 43 Connecting the server to the ELAN 46 Connecting the server to the CLAN (optional) 48 Installing the Nortel Networks software feature key adapter 50 Connecting the server to power 52 Part 2: 702t Server Hardware Installation 37
Installing the server and connecting the peripheral devices Standard 1.0 Installing the server Introduction Before you install the 702t server, ensure that the chosen location meets the requirements identified on the “Site inspection checklist” provided in Part 1 of the CallPilot Installation and Configuration binder. To install the server Place the 702t server in its chosen location. Connect peripheral devices as described in the remainder of this chapter.
May 2003 Installing the server and connecting the peripheral devices Preparing the modem Introduction You require a modem to support remote dial-up access to the CallPilot server. The modem also enables Nortel Networks technical support to connect to your CallPilot server for troubleshooting purposes. Nortel Networks connects to your server only when you request technical assistance.
Installing the server and connecting the peripheral devices Standard 1.0 Modem DIP switches Set the modem DIP switches before you connect the modem to the CallPilot server. Note: This section applies only to the US Robotics 33.6 or 56 Kbps external Sportster modem. If your modem is different, refer to the documentation for your modem.
May 2003 Installing the server and connecting the peripheral devices To set the modem DIP switches Use a pair of tweezers or a small screw driver to set the DIP switches as described in the “Change to” column of the following table: Note: ON is down. OFF is up. DIP switch Default setting Change to Function 1 OFF OFF Data Terminal Ready (DTR) override OFF: Normal DTR operations. (The computer must provide a DTR signal for the modem to accept commands. If DTR is dropped, the call is terminated.
Installing the server and connecting the peripheral devices DIP switch Default setting Change to Function 6 OFF OFF Carrier Detect (CD) override Standard 1.0 OFF: The modem sends a CD signal when it connects with another modem; it drops the CD on disconnect. ON: CD is always ON (override). 7 OFF OFF Power-on and ATZ reset software defaults OFF: Loads Y or Y1 configuration from user-defined non-volatile memory (NVRAM). ON: Loads &F0-Generic template from read-only memory (ROM).
May 2003 Installing the server and connecting the peripheral devices Connecting peripherals to the server Before you begin A legend is located adjacent to the peripheral connector panel at the back of the server. This legend shows the symbol for each peripheral and which connector to use. CAUTION Risk of system failure . You can install or use only Nortel Networks-approved peripheral devices on your server. Installation or use of unapproved peripheral devices can result in system failure.
Installing the server and connecting the peripheral devices Standard 1.
May 2003 Installing the server and connecting the peripheral devices To connect the mouse, keyboard, and monitor to the server 1 Place the monitor, keyboard, and mouse in the same location as the server. 2 Plug the keyboard and mouse into the appropriate PS/2 connectors on the chassis rear panel. See the diagram on page 44. 3 Plug in the monitor connector. Tighten the screws on the connector. 4 Connect the power cord to the monitor, and plug the other end into a wall receptacle or power bar.
Installing the server and connecting the peripheral devices Standard 1.0 Connecting the server to the ELAN Introduction Connect the CallPilot server to the Meridian 1 switch or Succession CSE 1000 system using the Embedded LAN (ELAN). ATTENTION For important considerations about using the ELAN in your network, see “About the ELAN” in Part 1 of the CallPilot Installation and Configuration binder.
May 2003 Installing the server and connecting the peripheral devices 4 Connect an RJ-45 network cable from the ELAN hub to the ELAN connector on the server. Note: The ELAN hub is optional if you use a cross-over network cable to make a direct point-to-point connection from the server to the switch. However, if you choose to establish a direct point-to-point ELAN connection, no other device can connect to the ELAN. 5 At the switch, connect the ELAN network cable to an MAU (Ethernet) transceiver.
Installing the server and connecting the peripheral devices Standard 1.0 Connecting the server to the CLAN (optional) Introduction This section provides instructions to connect the server to the Customer LAN (CLAN). Note: The CLAN is optional. However, a CLAN is required to support desktop and web messaging users. Media Access Control address The Media Access Control (MAC) address is a unique number assigned to network cards and controllers.
May 2003 Installing the server and connecting the peripheral devices What’s next? Continue with “Installing the Nortel Networks software feature key adapter” on page 50.
Installing the server and connecting the peripheral devices Standard 1.0 Installing the Nortel Networks software feature key adapter Introduction The software feature key is a security device that stores the unique serial number of the server. The feature key is embedded in the Nortel Networks software feature key adapter, which plugs into the parallel port.
May 2003 Installing the server and connecting the peripheral devices Requirements For installation, you require a Phillips No. 1 screwdriver. To install the software feature key adapter 1 Ensure that there is no cable connected to the parallel port. Note: The parallel port is also known as the printer port or LPT1. It is located at the back of the server. See the diagram on page 44. 2 Plug the male end of the adapter into the parallel port. 3 Tighten the connector screws.
Installing the server and connecting the peripheral devices Standard 1.0 Connecting the server to power Before you begin Ensure that proper power and grounding are available for all the power outlets serving the CallPilot server and its associated peripherals. Power for these devices must be wired and fused independently of all other receptacles and referenced to the same ground as the PBX system.
May 2003 Installing the server and connecting the peripheral devices Before you connect the server to the power source, review the following diagram to ensure that all peripheral hardware devices are in place.
Installing the server and connecting the peripheral devices Standard 1.0 To connect the server to power CAUTION Risk of hardware failure . The power outlets that are used by the CallPilot server and its peripheral devices must be connected to the same ground reference as the one used by the Meridian 1 switch or Succession CSE 1000 system with MGate cards connected to the CallPilot server. If this requirement is not met, power transients can cause hardware failure.
May 2003 Installing the server and connecting the peripheral devices What’s next? If Windows NT started successfully, proceed with the switch and server set up as described in Part 3 of the CallPilot Installation and Configuration binder.
Installing the server and connecting the peripheral devices 56 Standard 1.
May 2003 EMC emission level protection for the 702t Server Appendix A EMC emission level protection for the 702t Server To lower the EMC emission level, ferrite cores are installed with one loop (see diagram below) on the following external cables: Ferrite Core (TDK and part number ZCAT3035-1330) - for the single DS30X I/O cable (Nortel Networks and part number NTRH2012), at each end of the cable Ferrite Core (TDK and part number ZCAT3035-1330) - for the dual DS30X I/O cable (Nortel Networks and pa
EMC emission level protection for the 702t Server Standard 1.0 Ferrites secured to an external cable The ferrites are secured to the appropriate cable with plastic enclosure clips. Ty wraps are added to the cable loop.
Index A adapter software feature key, illustration 50 assigned board label CallPilot Manager 15 C cable, multi I/O connections RS-232 23 CLAN media access control address 48 CLAN network card faceplate 48 COM1 connection, description 23 connecting peripherals to the server 43 connecting the server 52 connections COM1, description 23 connectivity Ethernet 22 remote 23 Customer LAN see CLAN 48 connection network, M1 and CallPilot server 20 network, Succession CSE and CallPilot server 21 front panel, parts o
Index Standard 1.
May 2003 Index setting modem DIP switches 41 side panel removing 31 side panel removal diagram 32 slot assignments server with RAID 15 without RAID 16 slot locations diagram 13 software feature key 50 Succession CSE 1000 and CallPilot server network diagram 21 switches, setting DIP modem 41 T telephony LAN See TLAN TLAN illustration 21 U unpacking instructions equipment 29 Part 2: 702t Server Hardware Installation 61
Index 62 Standard 1.
CallPilot Installation and Configuration Part 2: 702t Server Hardware Installation Copyright © 2003 Nortel Networks, All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. The process of transmitting data and call messaging between the CallPilot server and the Meridian 1 switch or Succession CSE 1000 system is proprietary to Nortel Networks.
