User Guide

P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
Welcome to Enterprise Edge Unified
Messaging
About unified messaging
Unified messaging gives you access to voice messages from your personal computer. You
can manage all your voice, fax and e-mail messages from one graphical interface. You can
also access your mailbox from your telephone at any time.
With unified messaging you can send and receive messages that include any combination
of voice, fax and text. You can use unified messaging to:
• Listen to voice messages
• View and print fax messages
• Record and send voice messages
• Create and send fax messages
• Forward and reply to voice and fax messages
• Add message options such as urgent and private
• Add voice, fax or text files to messages
• Create personal distribution lists
• Change your password
Refer to the Help available with unified messaging for detailed information not covered in
this Quick Reference Guide.
This guide shows examples in Microsoft Outlook. The way your screen looks can vary in
Microsoft Exchange.
System requirements
To record and play unified messaging voice messages from your computer, your computer
must have:
• a sound card
• a microphone
• speakers
To use any of the fax options, your system must have a fax card and the voicemail FAX
option installed. Ask your System Administrator to install this option.