User's Manual

36 Accessing your messages
Enterprise Edge 2.0 Voice Messaging Reference Guide P0911621 Issue 02
Notes:
1. Because your mailbox has limited message storage space, delete any messages
you no longer need. After a certain time period, your saved messages are
erased automatically. Ask your System Administrator about this.
2. You can retrieve a deleted message only if you have not quit the session in
which you deleted it. Locate the deleted message. Then play (press
⁄⁄
)
and save (press
‡‡
or
SAVE
) the message. For further information about
retrieving deleted messages refer to About erased messages.
3. Applies only if the Reply feature is enabled.
4. You can reply to an outside caller by dialing them back if your company
subscribes to Caller ID (CLID) service. For further information about replying
to an outside caller refer to Replying to an external message sender on page
47.
About erased messages
After listening to your messages and exiting Enterprise Edge Voice Messaging, all
messages that you do not erase are automatically saved. Since message storage
space is limited, we recommend that you erase messages that are no longer needed.
You can retrieve an erased message if you are still in the Enterprise Edge Voice
Messaging session. An erased message remains in your mailbox until you end the
current Enterprise Edge Voice Messaging session.
After you erase a new or saved message, the number of new or saved messages
shown on the display is decreased by one. Even though the display shows
0 new 0
saved
, you can still play and retrieve your erased messages. Press
PLAY
or
¤
to
listen to your erased message. Refer to the table Listening to your mailbox messages
on page 34.
After you play your erased message, you are given the option to save it. If you end
the current session without saving the erased message, it is permanently deleted
from Enterprise Edge Voice Messaging.