User Guide

Table Of Contents
Appendix A: Troubleshooting a WS Switch 597
Nortel WLAN Security Switch 2300 Series Configuration Guide
Sending Information to NETS
NETS might request that you create a copy of the output from the show tech-support command. If NETS
requests you to do so, follow these steps:
1 Type the command with a filename. For example:
23x0# show tech-support file fortechsupport
success: results saved to fortechsupport.gz
2 Copy the file to the TFTP server. Type the following command using the TFTP address and
filename given to you by NETS:
23x0# copy fortechsupport.gz tftp://tftpserver/filename.gz
3 Email filename.gz to your NETS representative.