User Guide

Table Of Contents
572 Appendix A: Troubleshooting a WS Switch
320657-A
Fixing Common WSS Setup Problems
Table 36 contains remedies for some common problems that can occur during basic installation and setup of an WSS
switch.
Table 36: WSS Setup Problems and Remedies
Symptom Diagnosis Remedy
WLAN Management
Software or a web
browser (if you are using
Web View) warns that the
WSS switch’s certificate
date is invalid.
The switch’s time and date are
currently incorrect, or were
incorrect when you generated
the self-signed certificate or
certificate request.
1. Use set timezone to set the time zone in
which you are operating the switch. (See
“Setting the Time Zone” on page 137.)
2. Use set timedate to configure the current
time and date in that time zone. (See
“Statically Configuring the System Time
and Date” on page 139.)
3. Reconfigure the administrative
certificate(s). (See Chapter , “Managing
Keys and Certificates,” on page 379.)
4. If you have already configured a certificate
on the switch for authentication by network
users, you must recreate this certificate, too.
WSS switch does not
accept configuration
information for an AP
access point or a radio.
The country code might not be
set or might be set for another
country.
1. Type the show system command to display
the country code configured on the switch.
2. If the value in the System Countrycode field
is NONE or is for a country other than the
one in which you are operating the switch,
use the set system countrycode command
to configure the correct country code. (See
“Specifying the Country of Operation” on
page 248.)