Manual

Agent and Supervisor features
31
No Supervisor ID, With Priority
To login using the No Supervisor ID, With Priority option, use the key
pad to dial the following numbers in order:
1. Agent ID #
2. ACDDN1#
3. Priority 1 #
4. ACDDN2#
5. Priority 2 #
6. ACDDN3#
7. Priority 3 #
8. ACDDN4#
9. Priority 4 #
10. ACD DN 5 #
11. Priority 5 ##
Supervisor ID, With Priority:
To login using the Supervisor ID, With Priority option, use the key pad
to dial the following numbers in order:
1. Agent ID #
2. Supervisor ID #
3. ACDDN1#
4. Priority 1 #
5. ACDDN2#
6. Priority 2 #
7. ACDDN3#
8. Priority 3 #
9. ACDDN4#
10. Priority 4 #
11. ACD DN 5 #