Title page Business Communications Manager IP Phone 1140E User Guide
Revision history Revision history November 2005 Preliminary 0.22. This document is up-issued to support Nortel Business Communications Manager Release 4.5 software.
Revision history 4
Contents Contents About the Nortel IP Phone 1140E . . . . . . . . . . . . . . . . . . . . . 7 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Entering and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Entering text using the telephone dialpad . . . . . . . . . . . .
Contents Memory buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Program memory buttons . . . . . . . . . . . . . . . . . . . . . . . . . 27 External autodial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Internal autodial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Erase memory buttons . . . . . . . . . . . . . . . . . . . . . . . . . . .
About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Your Nortel IP Phone 1140E brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. Note: In this guide, user-defined feature key labels appear beside the keys, and soft key labels appear directly above the keys.
About the Nortel IP Phone 1140E — Goodbye — Expand to PC — Headset — Hold • gigabit Ethernet ports • built-in gigabit Ethernet switch for shared PC access • support for a Bluetooth headset • headset jack with an On/Off key • USB port to support a keyboard or mouse Note: Powered downstream 1.1-complaint USB hubs are supported, including USB 2.0 hubs, if they offer USB 1.1 backwards compliancy.
About the Nortel IP Phone 1140E Figure 1: IP Phone 1140E User-defined feature keys Visual Alerter/Message Waiting indicator Feature Status Lamp* Handset High-resolution graphical display screen Speaker Soft keys Copy key Services key Quit/Stop key Message/Inbox key Shift/Outbox key Directory key Goodbye key Volume control Expand to PC key Mute key Headset key Handsfree key Hold key Navigation keys Dialpad *Note: If supported by your server, the Feature Status Lamp provides a user-defined alert.
About the Nortel IP Phone 1140E A steady LCD light beside a line (DN) key indicates that the line is active. A flashing LCD light indicates the line is on hold or the feature is being programmed. GrpCl Z A steady LCD light beside a feature key indicates that the feature is active. A flashing LCD light indicates that the feature is being programmed. Use the Volume control buttons to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature.
About the Nortel IP Phone 1140E Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. The outer part of this key cluster rocks for up, down, left, and right movements. Use the Send/Enter key, at the center of the Navigation key cluster, to confirm menu selections. In most menus, you can use the Send/Enter key instead of the Select soft key. (Hold) Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the caller on hold.
About the Nortel IP Phone 1140E (Goodbye) Use the Goodbye key to terminate an active call. When a message is waiting, the orange Visual Alerter/Message Waiting indicator flashes. Also, this indicator flashes when the telephone ringer is on. When a data-related message, such as an instant message, is received, the blue Feature Status Lamp flashes. Also, this indicator flashes when a contact has come online.
About the Nortel IP Phone 1140E (Services) (Services) Press the Services key twice to access the Local Tools menu, and use the navigation keys to access the following items: • 1. Preferences • 2. Local Diagnostics • 3. Network Configuration • 4. Lock Menu Press the Services key to close any menu or menu item. Note: Your system administrator can establish a password for the Tools menu.
About the Nortel IP Phone 1140E (Directory) Programmable memory button (Default: Blank) Telephone display Your IP Phone 1140E has three display areas: • The upper display area provides labels for the six user-defined feature keys. • The middle display area contains single-line information for items such as caller number, caller name, feature prompt strings, userentered digits, date and time information, and telephone information. • The lower display area provides feature soft key label information.
Entering and editing text Entering and editing text You can enter and edit text on your IP Phone 1140E using the following methods. Which method you use for text entry or editing depends on the application. Table 1 shows the applications and input devices that you can use for text entry.
Entering and editing text When on a call, you can use the function keys (f1, f2, f3, f4, f5, f6, f7, and f8) to control the telephone. Table 2 shows the function keys and their associated action during telephone calls.
Configuring options Configuring options Note: Many of the options discussed in this section are for administrator use only. Do not make any changes unless instructed by an administrator. Your IP Phone 1140E has both local and server-based options. Two methods are available to navigate in the Local Tools menu: • Follow the prompts on screen. • Where a menu entry has a number in front of it, you can select that entry by pressing the associated key on the dialpad.
Configuring options 2. Language Use the Language tool to select the language used on your phone. 1. Press to open the Local Tools menu. 2. Press the 1 key on the telephone dialpad to open the 1. Preferences menu, and press the 2 key on the telephone dialpad to open the 2. Language menu. 3. Press the Up/Down navigation keys to scroll and highlight the desired language (for example, German [Deutsche]). 4.
Configuring options To pair the Bluetooth Headset with your phone: 1. Check with your administrator to ensure that Bluetooth is available for your use. 2. Restart your IP Phone 1140E using one of the following methods: • If you are using an AC power adapter, unplug it, wait 10 seconds, and reinsert it. • If you are using Power Over Ethernet (POE), unplug the LAN Ethernet cable, wait 10 seconds, and reinsert it. 3. Double-press the key access 3. Bluetooth setup.
Configuring options c. If the search is successful, a list of Bluetooth devices appears in the Found: combo box. Note: If the search is not successful, the message "Search completed. No device found" is displayed. If this happens, power off the Bluetooth headset, and repeat steps 5 and 6. 7. When your headset appears in the Found: combo box, press the Stop soft key or wait for the search to finish. 8. Choose one of the following: • If your headset is displayed in the Found: combo box, proceed to step 9.
Configuring options a. Confirm that the Bluetooth headset is still in search/pair mode. On the GN Netcom GN 6210 headset the blue LED should still be lighted when the pairing operation starts. If the headset timed out and exited search/pairing mode, put the headset in pairing mode, as discussed in step 5, and repeat step 9. b. Check that you are using the correct PIN and repeat step 9. 11. Choose one of the following: • If your headset is displayed in the Paired: combo box, proceed to step 12.
Configuring options paired to its base as well as to the 1140E. If it is paired to both, the 1140E is the second device, and the following applies: Press the headset "telephone" key: • If a single tone sounds, the headset is connected to the base. • If a double beep sounds, the headset is connected to the 1140E. If the base is powered off, the headset is only paired to the 1140E and pressing the "telephone" key connects you to the 1140E.
Configuring options When you do not want to use Bluetooth If a Bluetooth headset is connected, and you want to use the wired headset, you can switch between the two. It is not necessary to unpair or disable Bluetooth. To switch between a wired headset and Bluetooth: 1. Double-press the box. key to open the 3. Bluetooth Setup dialog 2. Press the Left/Right navigation key to select the Use BT Headset item. 3. Press the Enter key to toggle this option on or off.
Configuring options Your Bluetooth headset is unpaired and removed from the Paired: item's list. Note: Your Bluetooth headset is no longer paired with your phone, and the wired headset can be used. To use the Bluetooth Headset again, you must perform the pairing and activation procedure. 2. Local Diagnostics 1. IP Set&DHCP Information The Network Configuration tool is used to view reports about IP set and DHCP operation. This tool is for administrator use only. 2.
Configuring options 3. Network Configuration The Network Configuration tool displays information that was configured when the telephone was installed. This tool is for administrator use only. 4. Lock Menu The lock menu tool is used by the system administrator to protect the Local Tools menu items from accidental or unwanted changes. The lock menu tool is not available on all systems. If the menu entry appears dimmed, it is not enabled on your phone.
Telephone setup Telephone setup Note: For more information about the features available to your telephone and how to use them, refer to the Business Communications Manager Telephone Feature Card. Language choice Select the Primary Language for the telephone display. Choose one of the following three options: • Press Feature *501. Select the Alternate Language for the telephone display. • Press Feature *502. Select the Alternate Language 2 for the telephone display. • Press Feature *503.
Telephone setup Time offset When your IP Phone 1140E is located in a different time zone than your system, the display shows the system time instead of the local time. The Time Offset feature allows you to adjust the time that appears on the display. Before you begin, calculate the time difference, in hours, between the server time and local time. To change the time that appears on your telephone display to local time, use the following steps: 1. Press Feature *510. 2. Press Change. 3.
Telephone setup External autodial 1. Press Feature *1. 2. Press a memory button. 3. Dial the external phone number. 4. Press OK to store the phone number. Internal autodial 1. Press Feature *2. 2. Press a memory button. 3. Dial the extension number. 4. Press OK to store the extension number. Features 1. Press Feature *3. 2. Press a memory button. 3. Press Feature and enter the feature code. 4. Press OK to store the feature code. Erase memory buttons 1. Press Feature *1. 2. Press a memory button. 3.
Making a call Making a call There are many ways to place a call depending on your telephone programming and the type of call. Making external calls using line soft keys 1. Lift the handset. 2. Tap a line soft key. 3. Dial the external telephone number. Making external calls using intercom soft keys 1. Lift the handset. 2. Tap an intercom soft key, and enter a line pool access code. 3. When you hear an external dial tone, dial the external telephone number.
Answering a call Answering a call When your telephone rings and the light flashes, or an intercom or line soft key indicator flashes: • Lift the handset. or • 30 Press the line or intercom soft key with the flashing S indicator before you lift the handset.
While on an active call While on an active call Placing a call on hold • Calls are put on hold automatically when you switch from one line to another. • While on a call, press flashes. • To retrieve a held call, tap the line soft key with the flashing S indicator. . The S indicator for the line on hold Using handsfree Your System Administrator must program the Handsfree feature for your telephone. • Press to make or answer a call.
While on an active call Muting the microphone You can use mute ( ) on handset, handsfree, or headset calls. • While on a call, press to turn the microphone off. The button lights when the microphone is off. • Press 32 again to turn the microphone on.
Accessing External Server Applications Accessing External Server Applications Use External Server Applications to access a variety of applications directly from your IP Phone 1140E. To find out what features and services are available, contact your system administrator. Depending on what is available on your system, your phone can provide information; for example, local news and weather, stock market information, or traffic reports.
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Business Communications Manager IP Phone 1140E User Guide Copyright © Nortel Networks Limited 2005 All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. Nortel, Nortel (Logo), the Globemark, This is the Way, This is Nortel (Design mark), SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.