Owner's Guide
25
Limitations of Liability
Please refer to the Installation Manual and Owner's Guide supplied with your new Noritz
product. This warranty becomes null and void if any of the following are determined to be
contributing factors to failure of the product under this warranty:
1. Abuse, Neglect, Misuse or Misapplication
2. Improper, dangerous, or destructive maintenance or repair procedures
3. Use in conjunction with any unapproved device
4. Installation in an environment that is corrosive or otherwise destructive to the product,
whether internal or external, such as but not limited to, mechanical damage, serious
oxidation and rusting.
5. Installation at any location outside the United States and Canada.
6. Any failure caused by improper use in the working conditions beyond the stated ones
by the Installation Manual and Owner’s Guide
7. Any failure caused by network, internet connection or signal reception.
8.
Any failure caused by software, virus or improper use of self-made and non-public software
.
9. Any failure caused by Noritz App operation.
10. Any failure caused by Noritz Cloud.
11.
Any failure caused by devices connected to this device or its software failure directly or indirectly.
12. Any unauthorized obliteration or tearing up of the product label or if product label is
different from the product itself (including serial#/MAC address)
13. Acts of God including, but not limited to; Fire, Flood, or natural disaster.
In the event of a Noritz recognized defect, malfunction, or failure to conform with this
Warranty and based upon Noritz approval of warranty claim, Noritz, at its sole and absolute
discretion, will settle the warranty claim within 30 days upon Noritz' receipt of written notice
of such defect, malfunction, or failure to conform with this Warranty. In order to make a
claim under this Warranty, the Owner must notify Noritz or its authorized representative of
the failure of the goods to conform to this Warranty.
Under this Warranty, Noritz will only provide replacement parts or product. The Owner will
be responsible for any other costs incurred including labor costs for servicing or replacing
the part or product, shipping, delivery, and handling of the replacement part or product,
costs for permits or materials necessary for the repair, or incidental costs resulting from
damage external to the product resulting from the failure.