Owner's Guide

22
Please check
None of the LEDs are lit.
• Check the heater power is on.
• Check this product and heater are correctly connected with the
remote cord.
The Unit LED is blinking
(RED).
• Check the heater is operating correctly.
Contact the installer if it is not operating.
The Router LED is blinking
(YELLOW).
• Check the settings of the wireless router.
• With the smartphone, check the signal strength of the wireless
router near this product. If the signal is weak, change the location of
the wireless router or install a wireless range extender.
The Server LED is blinking
(GREEN).
・
Check the Router LED is lit (ON).
(If it is not lit (ON), refer to "Blinking the Router LED".)
・
The server may be undergoing maintenance. Wait for a while, and
then check the LED again.
・
Check the availability of the internet connection.
Unable to view heater
information or operate
the heater from the
smartphone.
・
Check this product's LEDs are not blinking.
・
Check the Remote Controller is correctly connected to the heater.
・
Check the heater's Remote Controller is operational.
・
Check the remote operation setting (Dip Switch #4) is "OFF"
(
page 11).
Others
The Front Cover will not open.
・
Refer to page 7 (How to open the front cover).
No matter what you do,
does not work.
・
Turning off/on the electical power to the heater, restart this product.
■
Troubleshooting
For any other troubleshooting, contact Noritz America Technical Support at 1-866-766-7489 or
http://support. noritz.com/.
Appendix - 2