User guide

Appendix 43
AAppendix
Overview
This appendix includes information for ordering spares or replacement parts for the DJ-2100 Series
DispenseJet. This appendix covers the following:
• Ordering Parts
• Spare Parts and Kits
• Mounting Brackets
• Exploded Views
Safety First
Review the Safety section before attempting to replace any parts.
CAUTION! Parts replacement should be performed by Nordson ASYMTEK-trained technicians.
Nordson ASYMTEK assumes no liability for personal injury or damage that may occur
as a result of parts being replaced by anyone other than Nordson ASYMTEK
technicians.
Ordering Parts
All customers can order spare parts by contacting Nordson ASYMTEK Customer Service. Your Customer
Service Representative can take your order or assist you in setting up an account to purchase spare parts
through the Nordson ASYMTEK Internet Web Store.
When ordering parts, be prepared to provide the following information:
• Your Company Name
• Billing Address
• Shipping Address
• Serial Number of your dispensing system (found on the back panel of the system)
• Part Number and Description of Part
• Quantity
• Purchase Order Number
• Shipping Instructions
Return Material Authorization
Obtain a Return Material Authorization (RMA) from Nordson ASYMTEK before returning parts by contacting
Nordson ASYMTEK Customer Service.
Replaced Parts
Always clean and inspect the area made visible after a failed part is removed for possible signs of what may
have caused the part to fail. Correcting a root cause to a part problem may help prevent future part damage.