User guide

6-2 Troubleshooting
System Troubleshooting
Use Table 6-2 to determine the possible cause of minor hardware problems, and follow the recommended
recovery procedures to resolve the problem.
For problems related to major components, such as the
conveyor, or heater problems, please refer to the section of this manual specific to that component for
troubleshooting help.
For problems not addressed in Table 6-2, refer to the “Troubleshooting” section of the C-721 Installation
and Service Manual or contact Asymtek Technical Support.
Table 6-2 System Troubleshooting
Symptom Possible Cause Recovery
Main Power Cable
disconnected.
Check that the Main Power Cable is
connected to an AC source.
Main Power Circuit Breaker
turned OFF.
Turn ON the Main Power Circuit Breaker at
the rear of the system.
EMO is depressed.
1. Turn EMO clockwise until it releases.
2. Close doors.
3. Press Start button (I) on Control Panel.
4. Press Find Home.
Interlock activated (doors
opened, low air pressure
sensor tripped).
1. Close the front doors.
2. Press Reset. Wait 3 seconds.
3. Press Find Home.
Blown fuse in dispenser. Contact Technical Support.
No power to major
system components.
The Start (I) button has not
been pressed.
Press the Start (I) button on the Dispenser
Control Panel.
Nozzle/needle is damaged.
Replace needle and perform Valve
Offsets or Calculate Master Offsets (see
B below).
Nozzle/needle has been
changed.
1. From the FmNT Main Window, click on
Configuration.
2. Select Needle Setup.
3. Select Valve Offsets (for DJ-2100) or
Calculate Master Offsets (for
DV-7000 or DV-6000).
Camera position has
changed.
Perform Valve Offsets or Calculate
Master Offsets (see B above). If problem
persists, contact Technical Support.
Dispenses in the wrong
X and Y location.
XY location in FmNT program
is incorrect.
Have supervisor edit program.